Great rental experience. Fast and easy pickup and drop off. Very friendly and helpful customer service.Reviewed 2023 Sep 21
review from
10.0
Pros:Reserved a car through Priceline for Panama Beach to be picked up at the airport. Our original flight was cancelled and we arrived 3 hours later than originally planned. The rental company counters were all extremely busy, and I could overhear a lot of people trying to rent cars who had not made reservations, so I was worried they might not have held our reservation for us but they still had our reservation, and the type of vehicle we requested.Reviewed 2021 May 23
review from
10.0
Pros:This was the first time we used Alamo car rental. The customer service was phenomenal.Reviewed 2021 Apr 25
review from
4.0
Cons:Mini van was filthy. Food caked to back seat . Really bad odor to vehicle. Alamo did compensate part of the rental backReviewed 2021 Apr 20
review from
2.0
Cons:They overbooked cars and didn’t have a car for me, leaving me stranded with my kids after an entire day of flying.Reviewed 2021 Jan 10
review from
10.0
Pros:Loved the car! Low mileage and super clean.Cons:Nothing at all. And the staff at Panama City Beach (ECP) was very kind and helpful and efficient.Reviewed 2020 Dec 15
review from
7.2
Pros:Car was the perfect size for our need an got great gas mileage- it was also very clean! Drop-off was quick and easy!Cons:Pick up was terrible. Only one slow-moving employee with five customers in line... picking up took about an hour.Reviewed 2020 Oct 20
review from
7.2
Pros:Staff was greatCons:Truck smelled like SMOKE!!!!Reviewed 2020 Oct 09
review from
9.6
Pros:the man at the pickup counter was very friendly and helpfulReviewed 2020 Sep 08
review from
10.0
Pros:Helpful staff. Service was excellent.Cons:Maybe add another clerk. Was a line when we got there.Reviewed 2020 Aug 04
review from
10.0
Pros:yes, the staff was friendly and helpful and super easy drop off.Cons:cannot think of how it could be better.Reviewed 2020 Jun 07
review from
10.0
Pros:The staff was excellent and the drop of EasyCons:Nothing, everything was really wellReviewed 2019 Dec 23