Book Hertz car rentals in Panama City

Reviews for Hertz in Panama City

Recent reviews

Traveler rating

Wonderful

5

Very good

3

Good

2

Okay

4

Fair

0

Mediocre

0

Poor

8

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2.0

My rental car was canceled and the attendant at the desk incredibly rude and unhelpful.Reviewed 2023 Jul 05

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10.0

Experience was excellent. Andre Cardoza was the agent on pick up and return and was excellent. Went over and above with friendly service. Would recommend Hertz to friends and family.👍👍👍👍👍 ThanksReviewed 2023 Mar 19

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8.0

It all was goodReviewed 2023 Feb 21

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6.0

Having to pay a one way fee when the company has offices in both locationsReviewed 2022 Nov 17

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8.0

Hertz were excellent and looked after me well, even upgraded me to SUV when no full size availableReviewed 2022 Jul 31

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2.0

The service was horrible, the lady who attended me, was so rude, I felt she was racist and she didn't treat me polite, she was screaming to me all the time, and told me something like "why I rent a car if I don't speak English". This was the worse experience service in my life.Reviewed 2022 Jun 11

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6.0

There was a mix up with the pickup location to start. We came into the airport but the rental location was in town. They charged us an extra 180 to move the pickup location. Then on the tail end, our flight was delayed 3 hours. Called to see if we could drop off late so we wouldn't be stuck at the airport that whole time and they tried to change us for an extra day. I guess I expect all rental car companies to nickel and dime their customers so it was expected. But still pretty bad business practices and I wouldn't rent a car if I didn't have to.Reviewed 2022 Apr 20

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10.0

Person behind the counter on Christmas Day was excellent.Reviewed 2021 Dec 26

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10.0

Customer service was outstanding! They made renting a car enjoyable. Great price, great car, great service. I was very happy with the experience.Reviewed 2021 Dec 16

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1.9

Hertz online booking needs some work. We booked a one-way, once we arrived they said the could not provide a car. They seem to be the only rental car provider that wasn’t able to block one-way booking on their website or through other booking options, i.e. kayak, Priceline. Their customer service was not helpful in resolving the issue. Hours wasted driving to and from their location. I will not be using Hertz in the futureReviewed 2021 Oct 14

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1.9

Literally ANY rental company over this hertz location. Jessica was trying to help me get into the standard SUV(equinox or equal size) I ordered but her boss (who claimed to own hertz) told her that the compact SUV was all they had for me “you either take this or leave”. In no way was she helpful, never offered an upgrade or a discount for the smaller vehicle, her customer service was AWFUL. I was on vacation with my 2 year old twins (car seats, baggage, pack and plays, all the things it takes to travel with children and she wanted to tell me take this small compact car when I absolutely ordered something bigger, had the nerve to tell me take it or go and still wanted to charge me for the bigger vehicle. She was an absolute troll and after leaving to go get a better vehicle at budget for less money I looked up that location and it was nothing but bad reviews. Makes sense - poor management.Reviewed 2021 Oct 06

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1.9

got there and no car, no effort to honor reservation, no return phone call, no more hertzReviewed 2021 Aug 31

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• What is the most popular rental car from Hertz in Panama City?

  Economy (Kia Rio or similar) is the most frequently booked rental car type from Hertz in Panama City.

• How many car rental locations does Hertz have in Panama City?

  Hertz has 2 rental locations in Panama City. Take a look at our Hertz rental location map to find the best rental cars near you.

• Does Hertz have a car rental location at the airport: NW Florida Beaches airport (ECP)?

  Yes

• Does Hertz offer shuttle or airport pick-up services from NW Florida Beaches airport (ECP)?

  Yes