Guest reviews
Overall rating
8.8
Excellent
Based on 18 reviews
Cleanliness
8.5
Comfort
9.0
Pick-up/Drop-off
8.8
Value for money
8.6
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Pros
""Easy drop off, friendly service.""
(in 1963 reviews)
"Staff friendly & very helpful."
(in 2020 reviews)
"reliable flexible good customer service."
(in 556 reviews)
Cons
"I didn’t even get the car."
(in 2541 reviews)
"You don't accept debit cards"
(in 2455 reviews)
Recent reviews
Traveler rating
4
1
1
0
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8.4
Pros: Customer service
Cons: Weather
review from
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4.4
Pros: No it was lacking. No proper customer service at pickup at all
Cons: Have someone at the counter to get vehicle picked up and then not even have the class of car I asked for. All in all very poor service
review from
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8.8
Great service, dirty interior
Pros: Your agent was very friendly and helpful, resulting in an exceptional experience at the counter.
Cons: Exterior was somewhat dirty, but interior was very dirty, especially on the driver's side.
review from
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8.4
Excellent
Pros: Very easy and stress free pick up and return!! Staff were polite. Only downfall was there were no running boards on the truck and it was hard to get in or out as I use a cane. Also there was only manual controls for the seat which I found hard especially not being able to get the right height of the seat. Will definitely rent again from them !!
review from
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7.6
Cons: Drop off there is was no one at the counter. The next rental company over was serving Alamo customers and he had a line up. Seemed a bit odd
review from
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10.0
Great service
Pros: Quick. Pleasant. Helpful. Fun. Engaging
review from
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