10.0
Cons:A great experience. Highly recommend!Reviewed 2020 Feb 14
review from![kayak]()
5.2
Pros:staffs needs more training, they gave me wrong information caused me waisted 1.5 hours and extra Uber ride between 2 drop off locations.Cons:The online disclosure were not clare. I booked one way trip from Auckland to Christchurch for total 7 days. The disclosure shows I can take the rental car from north island to south island by ferry. However, I was told I can not take the car on ferry when I got to counter picking up the car...Reviewed 2019 Jul 07
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8.4
Cons:No receipt on arrival, very poor signage, had to drop car and then find our way into terminal to check out.Reviewed 2019 Jan 12
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10.0
Pros:Pickup and drop off were easy. Car was in great conditions and clean.Cons:n/aReviewed 2019 Jan 10
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10.0
Pros:smooth, effortless process. easiest rental ever!Reviewed 2019 Jan 04
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2.0
Cons:We were overcharged by about $250 from the quote I got from Kayak and now have to try and fight it from abroad,Reviewed 2018 Nov 30
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8.8
Pros:Great clean car, very new and well kept.Cons:The AVIS agent at the Auckland airport was not friendly. She had a very harsh tone, was annoyed to be communicating with a customer, and was very peeved that we did not arrive at the exact hour our reservation was set for (no matter that we were just arriving from an international flight). The car itself was great. The customer service, not so much.Reviewed 2017 Jul 16
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10.0
Easy goingPros:The one-way booking was easy to make and convenient for our vacation itineraryCons:The car park was not clearly signed, though it could have been our fuzzy-headedness following the red eye flihhtReviewed 2017 Apr 25
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6.0
Cons:Our itinerary was not the same for avis as was confirmed by kayak. Resulting in us getting the car a day late and avis would not honor the confirmed price.Reviewed 2017 Feb 15
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7.2
Cons:Signage was weak. We were not sure where to drop off exactly. It was all outdoors and uncovered. Not a problem in our case, but I'm not sure what is done during a storm.Reviewed 2017 Jan 17
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10.0
Best Car Rental Counter Service EVER!!Pros:The staff at Avis AKL and Wellington get gold stars!! Thanks for being warm and helpful!!Reviewed 2017 Jan 14
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7.6
Pros:Auckland they charged me more than u quoted to meCons:Price change from ur quoteReviewed 2017 Jan 11
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