Guest reviews
Overall rating
7.5
Good
Based on 26 reviews
Cleanliness
7.6
Comfort
7.6
Pick-up/Drop-off
7.1
Value for money
7.8
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Pros
"staff very helpful and friendly."
(in 779 reviews)
"Very easy pickup and dropoff."
(in 882 reviews)
"And friendly customer service staff."
(in 213 reviews)
Cons
"Car smelled like cigarette smoke!"
(in 116 reviews)
"Clerk said no cars available."
(in 1799 reviews)
"Customer service was the worst."
(in 163 reviews)
Recent reviews
Traveler rating
2
1
1
1
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Find reviews that mention:
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car was clean
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great car
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friendly staff
great service
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airport location
great experience
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2.8
Cons: The car broke down and avis had me waiting downtown Sao Paulo for over 24 hours to get a replacement car , then a tow truck showed up and I had to ride all the way back the the airport,. Completely ruined our trip, I will never rent avis again
review from
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10.0
Pros: The staff was extremely helpful and patient despite the language barrier, pick up/drop off were painless and quick, shuttle drivers were friendly and very helpful
Cons: More convenient drop-off locations - that said proximity to airport express train was helpful
review from
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2.0
Pros: Nothing
Cons: I didn't take the car because Avis wanted to charge my credit card with a $3000 security deposit/ I never heard of such a thing. I had to rent a car from another company which did not have such a policy.
review from
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9.2
Pros: dropoff. car.
Cons: pickup
review from
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7.2
Cons: the insurance you sold us on line wasn't recognized in Brazil and became a headache for us. It was easily refunded but dealing with Brazil on last minute charges not fun- otherwise all good.
review from
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4.4
NEED TO IMPROVE PICKUP SERVICE A LOT, before I can
Cons: At GRU airport (Guarulhos/Sao Paulo/Brazil) the pick up service was terrible. Sunday Morning, spent over 1 hour at Terminal counter. Then at the Pickup location about 3 miles away, I waited another 40 minutes for the car to be washed (at a THIRD Location). Finally, after so insistence, AVIS agreed to give another car, which came from the car wash, but the customer had 'given up' waiting. (and left the location carrying luggage, with his wife, and FURIOUS, with good reason).
review from
Where can I find Avis car rentals in Sao Paulo?
Top tips for renting a car from Avis in Sao Paulo
- Compact rental cars from Avis in Sao Paulo are around 56% cheaper than other car types, on average
FAQs about renting a car from Avis in Sao Paulo
What is the most popular rental car from Avis in Sao Paulo?
How many car rental locations does Avis have in Sao Paulo?
Does Avis have a car rental location at the airport: Guarulhos Intl airport (GRU)?
Does Avis offer shuttle or airport pick-up services from Guarulhos Intl airport (GRU)?
Does Avis have a car rental location at the airport: Viracopos airport (VCP)?
Does Avis offer shuttle or airport pick-up services from Viracopos airport (VCP)?
Does Avis have a car rental location at the airport: Congonhas airport (CGH)?
Does Avis offer shuttle or airport pick-up services from Congonhas airport (CGH)?
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