Cons: The car broke down and avis had me waiting downtown Sao Paulo for over 24 hours to get a replacement car , then a tow truck showed up and I had to ride all the way back the the airport,. Completely ruined our trip, I will never rent avis again
Pros: The staff was extremely helpful and patient despite the language barrier, pick up/drop off were painless and quick, shuttle drivers were friendly and very helpful
Cons: More convenient drop-off locations - that said proximity to airport express train was helpful
Pros: Nothing
Cons: I didn't take the car because Avis wanted to charge my credit card with a $3000 security deposit/ I never heard of such a thing. I had to rent a car from another company which did not have such a policy.
Pros: dropoff. car.
Cons: pickup
Cons: the insurance you sold us on line wasn't recognized in Brazil and became a headache for us. It was easily refunded but dealing with Brazil on last minute charges not fun- otherwise all good.
NEED TO IMPROVE PICKUP SERVICE A LOT, before I can
Cons: At GRU airport (Guarulhos/Sao Paulo/Brazil) the pick up service was terrible. Sunday Morning, spent over 1 hour at Terminal counter. Then at the Pickup location about 3 miles away, I waited another 40 minutes for the car to be washed (at a THIRD Location).
Finally, after so insistence, AVIS agreed to give another car, which came from the car wash, but the customer had 'given up' waiting. (and left the location carrying luggage, with his wife, and FURIOUS, with good reason).
Economy (Kia Rio Hatchback or similar) is the most frequently booked rental car type from Avis in Sao Paulo.
Avis has 2 rental locations in Sao Paulo. Take a look at our Avis rental location map to find the best rental cars near you.
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