Car rental at Bay City MBS Intl Airport

Car rental at Bay City MBS Intl Airport

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Bay City, MI, United States - MBS Intl
20 May — 27 May
Same drop-off
Bay City, MI, United States - MBS Intl
Fri 20.05
Noon
Fri 27.05
Noon
Driver's age:

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Bay City MBS Intl Airport car rental reviews and directory

Rated #1
Budget
Best rated
8.6 Excellent (33 reviews)
1 location in Bay City MBS Intl Airport
Budget
Locations in Bay City MBS Intl Airport
  • 8.6
  • 8.7
  • 8.6
  • 8.8
  • 8.1
Recent reviews
10.0 Excellent2022 Apr 09
Vehicle was perfect for our trip! Clean, good gas mileage, comfortable and easy to drive. Price was expensive even if it was spring break.
10.0 Excellent2022 Mar 21
A little more privacy when talking to an agent. Another customer was butting in trying to get the car I was reserving
1.9 Horrible2021 Aug 24
i booked my car online with my visa debit/credit card. when i arrived to pick up my car i was told i could not rent it without a credit card. No cash/check or debit card credit card only. I had traveled to MI from PA by car. We had car problems and I needed to rent a car to go back to PA that day. I did not have a credit card on me. No car then!!! I had to go to another car rental and pay more to rent a car that did take a debit card.
10.0 Excellent2021 Jul 21
Efficient- no waiting, excellent availability/hours, good choice in vehicles.
10.0 Excellent2021 Jan 09
Professional staff, rental was easy to extend
10.0 Excellent2020 Aug 21
Great, friendly staff.
10.0 Excellent2020 Jul 28
The Eclipse was nearly new , and handled the road so smooth .. what could have been better, I needed to charge my phone.. it didnt have 12volt service with the engine off..
8.8 Excellent2019 Sep 09
Good car, great mileage. Super fast pickup and drop off. Thank you, Janice!
2.0 Mediocre2018 Aug 17
Ridiculous RulesWhen I went to pick up my rental they don't accept credit cards that are also debit cards and they don't accept cash. I ended up not getting a rental.
6.0 Good2017 May 20
Had to wait in line for over a hour to pick. What is the purpose of preregistrater? No sigh age for drop off, didn't now Avis was same!!
Rated #2
Alamo
8 Excellent (32 reviews)
1 location in Bay City MBS Intl Airport
Alamo
Locations in Bay City MBS Intl Airport
  • 8.1
  • 7.9
  • 7.9
  • 8.1
  • 8
Recent reviews
8.0 Excellent2020 Jul 23
Smelled of cigarette smoke!!!!!
10.0 Excellent2020 Jun 10
Friendly fast serviceNothing
5.6 Okay2020 Feb 12
The staff was friendlyThe level of vehicle I chose was not available when picked up so I had to go to a lower level
2.0 Mediocre2020 Jan 28
Respond the phone.....I tried for hours...days and never pick up the phone
2.0 Mediocre2019 Dec 05
Even though I received an email confirmation that everything was received, when I showed up to pick up my car I was informed they were out of rentals. Horrible service!!!!!
10.0 Excellent2018 May 15
Clean, reasonable price, easy pickup/dropoff
8.4 Excellent2018 Mar 24
When I picked up the car they told me that the 9.00 insurance I purchased would be invalid as I wasn’t the primary driver. I was renting a one way vehicle. So I had to buy another insurance policy at 13$. I have done this routine many times and this was a first. Wasn’t happy.
6.0 Good2018 Jan 25
It was easy to make a reservation with kayak. We were pleased with the policy that you could cancel at any time prior to departure. The pick up and drop off were really easy.We were promised a Hyundai Elantra “or similar”- which is an intermediate car. We were traveling with luggage and a baby and needed the room. The “or similar” car we got was a compact at best- and economy at worst. I don’t appreciate how the company decided to downgrade us because they didn’t have an Elantra. But, I suppose that’s what happens these days. I also thought the car reeked of cigarettes and pee. The seats were grossly stained. As a non smoker with a baby, this was almost unbearable. But, it was vacuumed and looked like someone had tried to clean it as best as possible. Overall, it was a really good deal and we were just thankful to drive 12 hours without a problem.
10.0 Excellent2017 Apr 19
the agent was very friendly and accommodating. Car was clean and in good shape.
9.6 Excellent2017 Apr 10
Simple comfortit was a great deal on a roomy car with excellent gas mileage! Pick up and drop off was simple and quick.If I had to choose something, I guess it would be the fact that both sets of keys were chained together and couldn't be separated.
Rated #3
National
10 Excellent (2 reviews)
1 location in Bay City MBS Intl Airport
National
Locations in Bay City MBS Intl Airport
  • 10
  • 10
  • 10
  • 10
  • 10
Recent reviews
10.0 Excellent2020 Jan 05
Everything was perfect
10.0 Excellent2017 May 03
Clean, comfortable carN/A
Rated #4
Avis
8.8 Excellent (14 reviews)
1 location in Bay City MBS Intl Airport
Avis
Locations in Bay City MBS Intl Airport
  • 9
  • 8.8
  • 8.7
  • 8.5
  • 8.8
Recent reviews
10.0 Excellent2020 Feb 04
The CarThe Price
8.4 Excellent2019 Nov 12
The only complaint I have is the windshield wipers are terrible. We were in a rain storm and they were not even clearing the window. This could be dangerous.
10.0 Excellent2019 Aug 20
Easy drop offInstructions when I reserved the car said something about calling for pick up which was confusing
10.0 Excellent2016 Mar 06
Quick,easy drop off.NA
Rated #5
Enterprise
7.8 Good (13 reviews)
1 location in Bay City MBS Intl Airport
Enterprise
Locations in Bay City MBS Intl Airport
  • 7.8
  • 7.6
  • 7.8
  • 7.6
  • 8
Recent reviews
8.0 Excellent2021 Oct 26
The car had high mileage and needed service. The Customer service representative was excellent.
6.0 Good2021 Apr 06
Pickup was fast, nobody was at the desk for drop off.I reserved a large SUV (Tahoe) and got a medium sized SUV (Traverse), was not compensated for the smaller vehicle and had an uncomfortable trip. The “oil change” warning came on right away so I worried about the vehicle maintenance during my entire 11 day trip which was stressful. The vehicle was dirty and smelled like cigarettes. I don’t think I’ll rent from enterprise in the future.
9.6 Excellent2019 Sep 07
Great staff, clean economical car.
8.0 Excellent2019 Apr 08
Was all good .... thanks
8.0 Excellent2019 Jan 23
cost was good, and car was clean.really disappointing that this location could not pick me up like enterprise advertises. Yes I didn't read the fine print when booking but was stranded at another location trying to find a taxi or uber with no luck for 2 hours.
10.0 Excellent2018 Sep 11
Easy drop off at destination.Staff helpful and friendly
2.0 Mediocre2017 Apr 05
No car availableNothingI reserved a 7 passenger vehicle online and when I went to pick it up, there wasn't a 7 passenger vehicle available. My credit card was still charged for the insurance I purchased and has yet to be refunded.
10.0 Excellent2016 Apr 10
Got a free upgrade to a beautiful car!!! Great value, easy pickup and drop off, friendly workersNothing!!
Rated #6
Hertz
6.2 Good (18 reviews)
1 location in Bay City MBS Intl Airport
Hertz
Locations in Bay City MBS Intl Airport
  • 6.3
  • 6.3
  • 5.7
  • 6.8
  • 6
Recent reviews
2.0 Mediocre2021 Jun 20
Nothing, they either let me reserve a car they didn't have or they gave my reservation to someone else. I never got a car until it was too late and I bought a plane ticket.Maybe save reserved cars for people that make reservations? Or better yet, don't make claims you have zero cars when in fact you do. It's pretty stupid to have cars just for one way and cars just for round trips. I guarantee it's not a lot of people that take cars for one way. You have employees that can take cars to different locations if need be.
7.6 Good2020 Sep 20
Quick return of car. Price.Car cleanliness. Had not been vacuumed or anything. Stains on the seats. Payment was strange and had to wait for the Hertz staff member to get phone approval for the charge from the Hertz rental's bank. It was strange and I was nervous about why it happened for such a small charge.
3.6 Mediocre2019 Oct 04
People at the Hertz Counter at MBS airport were fantasticthe car had mechanical issues with the tires and traction. the worst thing was the smells in the car, the car had a smoker in it previous to my rental, cigar and weed smoker and the car reeked of those smells. In addition to that the rental location has overdosed the car with liquid air freshener in an attempt to cover up the smoke. It overwhelmed my sinuses and I was unable to exchange the car it was horrible
5.2 Okay2019 Sep 16
The staff at both locations was amazing. Very helpful and on top of it.The car was awful, it was the absolute worst car I have ever driven as a rental. I will never buy a Nissan. Poor choice to put in as a rental. Car has trouble handling over 70 mph, uncomfortable and super annoying.
10.0 Excellent2019 Apr 19
It was really easy and fast to pick up and drop off. No hassles.
4.8 Okay2019 Apr 16
staff was fineThe car had just been used by a smoker, and smelled horrible. It was too late to get another rental as I arrived on the last flight of the day, otherwise I would have exchanged it. Unfortunately I had to leave the area, and there was no time to go back to the airport and get an exchange.
6.0 Good2019 Apr 11
The service is fastCars inside sometimes Dirty
8.8 Excellent2019 Apr 09
Car was good. customer service was fine until they charged me for a full tank of gas, even after I definitely filled it at the speedway right off of m-10.
4.4 Okay2018 Apr 02
Not a return customerThe Nissan Maxima the car I got for the ride home.I didn’t like The dead battery on the Ford Fusion hybrid while I was in Myrtle Beach parking lot of my condo. AND Returning car on Easter Sunday to find no one at the Hertz counter in Freeland airport. No sign, no help (not even a number to call) with lots of questions. Had to call 3 people to get help.
2.0 Mediocre2017 Sep 17
They gave our car away - no carDisappointedOur flight was delayed, they gave our car away and had no cars to rent. We had to find another option. Hertz will no longer be my second choice for car rentals. I will ask my team to not rent from Hertz. Sorry but we were stranded and no help.
Rated #7
Dollar
4.7 Okay (5 reviews)
1 location in Bay City MBS Intl Airport
Dollar
Locations in Bay City MBS Intl Airport
  • 5.5
  • 5.5
  • 4.7
  • 5.1
  • 4.3
Recent reviews
10.0 Excellent2021 Oct 27
The great part of this is the size of the Saginaw/Midland/Bay City Airport. The car rental counters are on the right side of the small terminal building as you're on your way out, and the cars are just outside the door there. Pick up and drop-off could not have been easier. The man attending the Hertz/Dollar counter was helpful and friendly.
1.9 Horrible2021 Aug 26
Place was closed when I went to pick up the car. So I had to rent a car from another rental place
2.0 Mediocre2021 Jun 01
NothingCould have gotten the vehicle that I asked for rather than something that did not serve my planned purpose.
2.0 Mediocre2018 Oct 23
Dollar Rental Is NOT real!!!!!NothingHow I waisted my time and money to go rent a vehicle at a business that didn't even exist. I was beyond furious. I got a ride there to pick up the vehicle. It was an hour drive to get there. Just to find out the place literally does not exist.
Easirent
1 location in Bay City MBS Intl Airport
Easirent
Locations in Bay City MBS Intl Airport
Recent reviews
Sunnycars
1 location in Bay City MBS Intl Airport
Sunnycars
Locations in Bay City MBS Intl Airport
Recent reviews
117 travelers who rented a car in Bay City MBS Intl Airport gave the car agency they used an average rating of 7.9

Car rental locations at Bay City MBS Intl Airport

Good to know

Most popular car type

Mini

Top tips for renting a car at Bay City MBS Intl Airport

  • By booking a car rental at Bay City MBS International Airport, you are sure to have access to a reliable and comfortable mode of transportation for the duration of your stay in the area. Bay City is known for having minimal public transportation and for not being particularly walkable, so driving is normally one of the best ways to travel wherever you need to. Having your own Bay City MBS International Airport car rental will also make it easy for you to visit neighboring cities, such as Midland or Saginaw. Plus, you can transport any luggage that you may have, such as suitcases.
  • There are several different types of models for you to choose from for your car rental at Bay City MBS International Airport. Those that will be traveling with quite a lot of luggage may wish to select a minivan, as it will have a large trunk. If you plan on mainly staying in the city center, a compact or standard car can come in handy. Individuals traveling with a group of family or friends can always select a spacious SUV.
  • If you have come to the end of your rental period and are ready to return your car rental at Bay City MBS International Airport, bring it back to the same parking area where you first received your vehicle. Each brand that has a branch at this airport has their own parking area where they store their respective fleets. Once you reach the airport property, you will see signs that will lead you to the location of where you will need to return your car. If you need to return your car outside of standard hours, you may have the option of doing so depending on what company you plan on renting with.
  • As Bay City is a popular destination for travelers, its roads can sometimes become congested. If you want to avoid getting caught in any of this traffic, make sure to pick up and return your car rental outside of rush hour. Rush hour generally is between 6 and 8 am and 5 and 7 pm. Roads such as Interstates 13, 25, and 84 can become particularly busy.
  • Book your rental car at Bay City MBS Intl Airport at least 5 days before your trip in order to get a below-average price

FAQs about renting a car at Bay City MBS Intl Airport