Guest reviews
Overall rating
8.4
Excellent
Based on 18 reviews
Cleanliness
8.6
Comfort
8.6
Pick-up/Drop-off
8.7
Value for money
8.0
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Pros
"Staff were friendly and helpful."
(in 1394 reviews)
""Great price, very clean car.""
(in 3750 reviews)
"Great car and easy drop-off"
(in 1485 reviews)
Cons
"Terrible customer service as well"
(in 355 reviews)
"Will NEVER use Budget again!"
(in 252 reviews)
"Car smelled like smoke !"
(in 239 reviews)
Recent reviews
Traveler rating
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customer service
car was clean
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great experience
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6.8
Cons: Picked up the car and quickly realized that the tires were worn out beyond safety levels. I returned to the Budget Fargo airport location and got another car Headlights on car #2 were not properly aligned, which became a safety issue in poor visibility conditions.
review from
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7.2
Pros: Staff very friendly
Cons: Total within expectations
review from
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9.2
Pros: Easy pick up and drop off.
Cons: Staff wasn’t overly friendly.
review from
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10.0
Pros: Staff was helpful
review from
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8.0
Cons: The car was tiny and crumby..... we are use to a comfortable ride ; but it did get us to our destination.
review from
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2.0
I was mislead
Pros: I was put in a Payless Car - an affiliate of Budget and it was barely better than a lawn mower. It wa considered a mid-size, but wa about the size of a Cooper Mini. It made all sorts of noise and worried about its upkeep as we traveled thru a National Park. There was nothing good to say.
Cons: It was awful. I had to debate with the attendent about a price break.
review from
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5.2
Cons: Heater insufficient, pretty "basic" car for full size price, not very comfortable. Person at check in/out desk either new or incompetent, didn't seem to know what he was doing, had to ask for help from other counter.
review from
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10.0
Will have a good experience as long as you let the
Pros: We called the local number as soon as we found out that we missed our connection flight in Chicago. They gave us the option to pick up at the airport but had to add the airport fees to our original price that was given. But it saved us alot of headaches because of arriving at the airport late that day. It was much easier being able to drop the car off at the airport as well. Just a word of warning that if you get a car from an off site car rental place in Fargo, you may have to take a taxi to get to the car rental place. AND they close normally at 6 pm. So plan ahead to receive a better experience
review from
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9.2
Pros: the quoted price was wrong - it was 3 times more than offered by you! I think the guy thought we were our of our minds even though we had it straight off your site. didn't matter - we paid the asking price and all was well.
review from
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