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10.0
My appointment was for a later time, but he got me in and out within a hour. I was very thankful for the speedy service!Reviewed 2022 Nov 10
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2.0
Hertz was overbooked and had no cars, but Kayak let me spend money to reserve one anyway. When I went to go pick up a car at 10:00pm, there wasn't one available and I was stranded. DON'T book with a middle man, go right to the rental company!Reviewed 2022 Jul 15
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8.0
The car was easy to drive and was comfortable, radio was not good. I was supposed to get a 10% discount for retired military but when I dropped the car off it didn’t show my discount.Reviewed 2022 Jun 25
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7.9
😊Reviewed 2021 Aug 19
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10.0
Yikes - it’s really expensive to rent a car. However, it was more economical to rent thru Kayak - thanks!Reviewed 2021 Aug 10
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7.9
The outside of the car could have been a little cleaner. Everything else was good.Reviewed 2021 Jul 14
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2.0
Pros:I got off my flight and the counter was closed. A super nice agent with another company tried to find my keys and contract which were no where to be found. I am still working on a refund.Cons:You could have been open or at least had my stuff ready so someone else could have helped me.Reviewed 2021 May 26
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10.0
Pros:Check-in and check-out was very fast and efficient. We were upgraded to an SUV for free, which was a nice surprise. Overall, very pain-free experience.Cons:Nothing needed changed.Reviewed 2021 Apr 20
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2.0
Pros:NothingCons:We arrived at 800p which was scheduled and they were closed. We could not get another car because everything was sold out. Had to pay for ubers and hotelReviewed 2020 Dec 29
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8.4
Cons:It was the Ford Edge. Hard to lock up. Alarm went off! Alarm would not set up - spent 30 minutes trying to figure this one out. Finally after closing the rear opening on the SUV for the third time, the alarm was able to be set. So, it wasn’t Hertz, it was Ford who had a problem. I would NEVER buy a Ford Edge.Reviewed 2020 Oct 06
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10.0
Pros:Saint John the desk attendant, when I picked up The car. He went above and beyond for me! He even brought the vehicle curb side for me! I’ve never experienced wonderful service like I did on Wednesday March 25 @ 5:00PM in Fargo, ND with Herttz Rental! Thank you s million timesReviewed 2020 Mar 27
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10.0
Pros:Staff was amazing, especially Julie. There was a bit of a smoke smell in the car and she was able to handle any issues that might have come up.Reviewed 2019 Jul 11
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