10.0
My appointment was for a later time, but he got me in and out within a hour. I was very thankful for the speedy service!Reviewed 2022 Nov 10
review from 2.0
Pros:I got off my flight and the counter was closed. A super nice agent with another company tried to find my keys and contract which were no where to be found. I am still working on a refund.Cons:You could have been open or at least had my stuff ready so someone else could have helped me.Reviewed 2021 May 26
review from 10.0
Pros:Check-in and check-out was very fast and efficient. We were upgraded to an SUV for free, which was a nice surprise. Overall, very pain-free experience.Cons:Nothing needed changed.Reviewed 2021 Apr 20
review from 2.0
Pros:NothingCons:We arrived at 800p which was scheduled and they were closed. We could not get another car because everything was sold out. Had to pay for ubers and hotelReviewed 2020 Dec 29
review from 8.4
Cons:It was the Ford Edge. Hard to lock up. Alarm went off! Alarm would not set up - spent 30 minutes trying to figure this one out. Finally after closing the rear opening on the SUV for the third time, the alarm was able to be set. So, it wasn’t Hertz, it was Ford who had a problem. I would NEVER buy a Ford Edge.Reviewed 2020 Oct 06
review from 10.0
Pros:Saint John the desk attendant, when I picked up The car. He went above and beyond for me! He even brought the vehicle curb side for me! I’ve never experienced wonderful service like I did on Wednesday March 25 @ 5:00PM in Fargo, ND with Herttz Rental! Thank you s million timesReviewed 2020 Mar 27
review from 10.0
Pros:Staff was amazing, especially Julie. There was a bit of a smoke smell in the car and she was able to handle any issues that might have come up.Reviewed 2019 Jul 11
review from 10.0
Pros:Easy, convenient, great rate.Reviewed 2019 Jun 11
review from 10.0
Pros:Staff was very friendly. The pick-up and drop-off were close to the rental counter and baggage claim.Cons:Just fine.Reviewed 2019 May 25
review from 10.0
Van rentalPros:Picking up the vehicle was fast and easy. Everyone at the service counter was friendly and answered any questions I had, plus they explained everything. Turning the vehicle in, was painless! Very easy. Van was very clean and easy to drive, very comfortable for the long road trip.Reviewed 2018 Aug 08
review from 6.4
Pros:I liked the free upgrade from a Chevy spark to a Buick lacrosse.Cons:I didn't like the fact when I went to refill the car with gas before dropping off the car, the gas cap door would not open on the car. I read the Manuel and googled instructions on how to open it and now it would open. The car rental return location was closed so I could not explain to them, I called the road side service but they where of no asstince. So now I'm stuck paying 6.99 a gallon for Hertz to refill it for me.Reviewed 2018 Jul 02
review from 10.0
Phil is the bestPros:Clean nice cars, Hockey chat.Reviewed 2018 Apr 10
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