Guest reviews
Overall rating
8.2
Excellent
Based on 15 reviews
Cleanliness
8.5
Comfort
8.5
Pick-up/Drop-off
8.0
Value for money
8.1
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Pros
"Staff were friendly and helpful."
(in 1394 reviews)
""Great price, very clean car.""
(in 3750 reviews)
"Great car and easy drop-off"
(in 1485 reviews)
Cons
"Terrible customer service as well"
(in 355 reviews)
"Will NEVER use Budget again!"
(in 252 reviews)
"Car smelled like smoke !"
(in 239 reviews)
Recent reviews
Traveler rating
1
0
1
0
1
Find reviews that mention:
customer service
car was clean
pick up the car
credit card
easy drop
car available
great car
return the car
friendly staff
quick and easy
took a few minutes
car smelled
long line
great experience
great price
-
9.6
Cons: We had a wonderful experience with renting a car from budget.
review from
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5.6
Car not ready when come to pickup
Pros: Location
Cons: Show up at 7 AM but the Van was not ready, had to wait for transfer from other location. What a joke.
review from
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2.0
Rented to someone else
Cons: Was unable to rent the car due to being unaware of 2 hour window to pick up car- the car was rented to someone else when I went to pick it up. I received a call the week prior to confirm the rental- I would have appreciated a heads up or a call to verify my rental before it was given to someone else. Customer should be made aware of this 2 hour rule at time of reservation!
review from
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