Pros: Pick up and drop off were extremely easy processes.
Pros: Yes the staff was great. Easy drop off after hours
Cons: We rented a pickup. I didn't know until we were on the road the it wasn't a 4 wheel drive.
Cons: Be transparent about rates and charges.
Cons: The car was dirty french fries, old grapes, water bottle, jar lid under seat, ask to pick car up 5 hours early was charged for it ask to drop car off day early was told still had to pay for day we would not have car
Cons: Book my car to the proper location
Pros: They said there was a car that I booked.
Cons: Actually having the car I booked. Could have answered the phone when I called.
Pros: The car was very clean and comfortable.
Cons: The Hertz agent was not available when I arrived to pick up the vehicle, and when she finally came to the front desk, she did not print a lease agreement or show me to the car; I had to walk across the street and find it myself.
Pros: Comfortable car to drive long distance.
Cons: Would be nice to have Sirius Radio available,
Pros: Greeted immediately
Cons: Didn’t have a car I could take (even though I booked a week in advance)
Pros: Customer service was excellent! I made an error on my reservation and the counter agent was extremely helpful and changed my reservation. Not only was he efficient, he was very personable! Location was convenient.
Cons: The fact they slapped a $200 deposit on an insured car and would not take anything but credit card for it. I know this is common practice with rental cars but it is absurd and inexcusable. A customer who pays for insurance shouldn't have to deal with an unannounced last minute addition to the cost.
Pros: It is easy and professional to obtain a rental car as needed. Excellent job!
Hertz has 3 rental locations in Lincoln. Take a look at our Hertz rental location map to find the best rental cars near you.