Guest reviews
Overall rating
7.8
Good
Based on 28 reviews
Cleanliness
8.0
Comfort
7.8
Pick-up/Drop-off
8.0
Value for money
7.7
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Pros
"car was clean and nice."
(in 543 reviews)
"Dropoff was quick and easy"
(in 436 reviews)
"Staff is friendly and helpful"
(in 5532 reviews)
Cons
"There was no car available"
(in 368 reviews)
"Worst rental car experience ever"
(in 3805 reviews)
"Worst rental car experience ever"
(in 3860 reviews)
Recent reviews
Traveler rating
9
1
3
1
3
Find reviews that mention:
customer service
car was clean
staff was friendly
great service
great customer
friendly and helpful
pick up and drop
car available
great car
great experience
airport location
quick and easy
picked up the car
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9.2
Pros: Overall great service. Very easy pickup and drop off.
Cons: Only thing I can think of was that there was some kind of goopy glue on the inside of the windshield.
review from
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2.0
Pros: This was a horrible experience. There were no positives.
Cons: When I arrived, I was told that my reservation had never been updated, so they didn't have a vehicle for me. I was also informed that just because I reserve a car online, doesn't mean that I'll get one.
review from
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8.8
Great experience
Pros: I had a very good experience with Enterprise. I had needed a ride to get the rental. They came and picked me up for no extra charge. Everything went smooth at the office. Also returning the vehicle was exceptionally easy and painless. Would recommend and use them again.
review from
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10.0
Great value and great service
Pros: Easy to pick up and car we wanted
review from
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4.0
Timing troubles
Pros: Newer car
Cons: Smelled like someone had smoked in the car. Booked the car for 9:00am and did not get the car until 10:30.
review from
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9.6
Easy and convenient
Pros: Very easy, fast, & hassle-free when picking up. Staff members friendly and fast.
Cons: Slight price increase to drop off in different location. But this is standard I know. Was a small enough increase I still booked.
review from
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10.0
Quality As Well As Friendly Service
Pros: Everything was organized and ready to go and the vehicle was as promised.
Cons: I have nothing to say that was negative.
review from
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8.4
The Car was in excellent condition
Pros: I like the car because was clean, despite that it's not comfortable, but was reasonable for the amounts spend.
Cons: Nothing
review from
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2.0
After I made the reservation my car wasn't available
Cons: They didn't have the auto available that I had reserved. It was a let down because I needed the car for transportation because mine was in the repair shop.
review from
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5.2
tank not full
Cons: While the tank appeared full (just under F), it actually was far less than full. It took a tank to get to our destination and then it took less than 3/4 tank to return. So tank was not full at time of check in. Elevation did not play a roll, since trip out was actually at higher elevation then trip back.
review from
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2.0
Poor customer service
Cons: Not responsible and customer-friendly
review from
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10.0
Pros: The car was nice and clean I loved,it,very cheap for as far I had to travel it was fantastic
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