Book Budget car rentals in Playa del Carmen

Reviews for Budget in Playa del Carmen

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Excellent

4

Good

3

Okay

5

Mediocre

16

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2.0

The location listed on the website was not accurate. When we entered the address on google maps it took us to a nonexistent store front. When I tried calling the store, I was on hold for 15 minutes without an answer. Ultimately, we decided to forgo this reservation and pick a different car rental companyReviewed 2022 May 15

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2.0

Pros:The staff were friendly.Cons:The car wasn't there. There was no rental, the reservation wasn't honored. And even if they had had a car they would have demanded an extra $22/day in mandatory insurance that was never indicated in the rental agreement and would have priced them out no matter what.Reviewed 2021 Apr 04

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2.0

Pros:Nothing, we arrived and the unhelpful man working at the counter told us that there were no cars available and didn’t know when there would be again. I asked him how I was able to make a reservation if there were no cars available for rent and he simply shrugged his shoulders and told us to go across the street to Hertz. He was clearly not interested in assisting us and didn’t seem to care at all that we booked online in advance. Kayak should not route their customers to this company for booking.Cons:Nothing, we arrived and the unhelpful man working at the counter told us that there were no cars available and didn’t know when there would be again. I asked him how I was able to make a reservation if there were no cars available for rent and he simply shrugged his shoulders and told us to go across the street to Hertz. He was clearly not interested in assisting us and didn’t seem to care at all that we booked online in advance. Kayak should not route their customers to this company for booking.Reviewed 2019 Nov 15

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4.0

Cons:They didn’t have the booked car available so we had to pay extra for another car which wasn’t in the best shape. Staff At the return wasn’t very friendly nor helpful.Reviewed 2018 Dec 19

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2.0

Absolute rip offPros:Air conditioned officeCons:They tried to quadruple the price with hidden costs when we went to pick up our car! We cancelled as we couldn’t afford it and ended up with no car.Reviewed 2018 Apr 04

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2.0

Deposit refundCons:After more than one month of returning the car, I still have not received my $1500 deposit back, despite no damages. This is illegal.Reviewed 2018 Apr 02

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5.6

Cons:Old carReviewed 2018 Mar 31

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6.4

Extra charges!Pros:Car was reliable.Cons:This rental was advertised with an absurdly low base rate ($7/day) but ended up costing more than $300 for a 3-day rental. The surcharges lacked transparency— we wouldn’t have estimated the final bill until it was handed to us.Reviewed 2018 Mar 28

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2.0

They didnt have a carCons:They had no cars at all..Reviewed 2018 Mar 25

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2.0

Pros:they did not have a record of the reservation or the car I booked were rude and unprofessionalCons:they did not have a record of the reservation or the car I booked were rude and unprofessionalReviewed 2017 Aug 17

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2.0

Reserved Car Not TherePros:Nothing. Literally nothingCons:When you book a rental and it's confirmed days in advanced it should be there. I'm guessing because I booked online and not a walk up they prioritized me the lowest as it was a dealReviewed 2017 Aug 14

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10.0

GreatPros:Russell was the best, took all insurance, had a great car for a week, received my deposit back on the spot. The I was charged less than what I was told. Could have not been better. Free ride to the airport.Reviewed 2017 Apr 30

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More

• 3.3 /10Europcar Car Rentals at Playa del Carmen
• 2.0 /10Hertz Car Rentals at Playa del Carmen
• 2.0 /10Dollar Car Rentals at Playa del Carmen

• What is the most popular rental car from Budget in Playa del Carmen?

  Economy (Hyundai Accent or similar) is the most frequently booked rental car type from Budget in Playa del Carmen.

• How many car rental locations does Budget have in Playa del Carmen?

  Budget has 5 rental locations in Playa del Carmen. Take a look at our Budget rental location map to find the best rental cars near you.

• Does Budget have a car rental location at the airport: Cancun airport (CUN)?

  Yes

• Does Budget offer shuttle or airport pick-up services from Cancun airport (CUN)?

  Yes