Book Europcar car rentals in Playa del Carmen

Playa del Carmen, QR, Mexico
19 Aug — 26 Aug
Same drop-off
Playa del Carmen, QR, Mexico
Fri 19.08
Noon
Fri 26.08
Noon
Driver's age:

Pros

"good location, , no queue."(in 257 reviews)
"Excellent , support and service."(in 101 reviews)
"The "(in 101 reviews)

Cons

" at pick-up."(in 231 reviews)
"Worst rental of my life."(in 28 reviews)
" here again!"(in 22 reviews)

Reviews for Europcar in Playa del Carmen

Overall Rating4.1 OkayBased on 27 reviews
Cleanliness
4.3
Comfort
4.9
Overall
4.2
Pick-up/Drop-off
4.2
Value for money
4.1

Recent reviews

Traveler rating
4
0
1
10
1
Find reviews that mention:
10.0
NothingReviewed 2022 May 09
review fromkayak
8.0
The car could be a little bigger. Their version of the full-size is really a standard or midsize here in the U.S. They also try to sell you on high insurance which can double or triple the price of insurance. Be aware of that. Pick the basic LDW for Mexico and ask for nothing else.Reviewed 2022 Apr 22
review fromkayak
2.0
Closed the collection site 30 minutes early so I had to return the next day. They did not fill up with gas at handover so we had to dispute how much gas the car hadReviewed 2022 Feb 18
review fromkayak
2.0
We were extorted by the guys in the office when we picked up the car. They did not honor the pre-paid voucher and required that we paid them more money for the car we reserved. The contract they used was for a less expensive rental. I am certain they pocketed the difference. Also, we received the car with only enough fuel to get to a gas station. Practiced scammers.Reviewed 2021 Dec 24
review fromkayak
1.9
Not happy. Bait & switch.Reviewed 2021 Aug 02
review fromkayak
3.9
They will find a way to make you take their insurance! You'll need a letter from your insurer describing in detail what they are covering.Reviewed 2021 Jul 06
review fromkayak
2.0
Cons:The address is not correct, the car does not exist and the price is 60 usd (instead of 41 usd) for a cheaper category of car, plus i have to pay the insurance cause they don’t accept the insurance of the credit card. It’s a fraud.Reviewed 2021 May 31
review fromkayak
2.0
Pros:Super rude staff (young guy)Cons:Staff was so rude that we decided not to rent there and go somewhere else.Reviewed 2021 May 29
review fromkayak
2.0
Pros:NothingCons:STAFF WAS EXTREMELY EXTREMELY CANNOY SAY IT ENOUGH EXTREMEEEELY RUDE! NEVER EVER AGAIN!Reviewed 2021 Mar 17
review fromkayak
2.0
Pros:NOTHING! They did not have a car for us! They confirmed that a reservation was made in our name but told us that since the car was not paid for in advance, car was given out to someone else. The site did not request payment at the time of reservation. They offered to give us another car for triple the cost! They told us that you should never use a third party site like Expedia or Kayak so don't waste your time making reservations with this company, they were not even sorry that we got stranded without transportation.Cons:Honoring the reservation!Reviewed 2021 Jan 02
review fromkayak
2.0
Pros:The people working at the agency were very nice.Cons:They didn’t have the car we had reserved. It was so much more expensive—like three times more! It took over two hours to figure it out. We ended up paying triple and driving a tiny car we didn’t reserve! It was a frustrating part if our trip. I would never rent a car from there again. However we heard that many companies are similar.Reviewed 2020 Dec 31
review fromkayak
4.0
Be careful and do take pictures of the carCons:The pick up was quite easy. Although we booked the car for 8 am and it was only ready for us at 10am (they were finishing cleaning it and then we reviewed the contract/car state etc). My issue was at drop off. They tried to make us liable for a scratch that was already there before pick up. We were very lucky to have pictures of the car we took on pick up day to prove it wan't us. But even with that it was a struggle to prove it was the same scratch. I am used to car rental companies so I expect those types of issues (hence the pictures) but still, this is a stressful and unpleasant experience for anyone who doesn't want to be charged hundreds randomly.Reviewed 2019 Jan 02
review fromkayak

Where can I find Europcar car rentals in Playa del Carmen?

Playa Del Carmen, Quintana Roo, Europcar car rentals

Address

Playa Del Carmen, Quintana Roo

Phone

+52 984 873 2820

Address

Ctra Cancun Chetumal Km 300

Phone

+52 984 179 9252

Address

Oficina virtual, comunicarse al: +52 (984) 873 2820

Phone

+52 984 873 2820

Address

Calle 10 Manzana 35, Lote 2-05, Local 6 Col. Centro Playa del Carmen Solidaridad Centro Comercial Plaza Paraiso

Phone

+52 984 157 9197

Address

Predio Limonar, Fraccion 2, Acceso Xcalacoco Playa del Carmen, QROO

Address

Carr Federal Chetumal

Phone

+52 998 877 2100

Good to know

Most popular location

Playa Del Carmen, Quintana Roo

Most popular car type

Economy

Average price

₪150/day

Good deal

₪126/day

Top tips for renting a car from Europcar in Playa del Carmen

  • 25% of our users found rental cars from Europcar in Playa del Carmen for ₪126 or less
  • Economy rental cars from Europcar in Playa del Carmen are around 95% cheaper than other car types, on average

FAQs about renting a car from Europcar in Playa del Carmen