Hotels near Cancun Airport

Hotels near Cancun Airport

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Cancun (CUN) - Cancún, Quintana Roo, Mexico
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Best hotels near Cancun Airport

Cleanliness
9.6
Comfort
9.6
Facilities
9.5
Location
9.3
Overall
9.7
Overall 9.3 Excellent
Based on 504 reviews
Cleanliness
9.6
Comfort
9.6
Facilities
9.5
Location
9.3
Overall
9.7
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
9.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
9.7
Comfort
9.6
Location
9.3
Services
9.5
Staff
9.6
Cleanliness
8.0
Comfort
8.0
Facilities
8.0
Location
8.0
Overall
8.0
Cleanliness
10.0
Comfort
10.0
Facilities
9.4
Location
8.8
Overall
10.0
Cleanliness
9.6
Comfort
9.6
Location
9.2
Services
9.6
Staff
9.5
Cleanliness
9.8
Comfort
9.7
Location
9.5
Services
9.7
Staff
9.5
Cleanliness
9.6
Comfort
9.3
Location
9.2
Overall
9.0
Services
9.5
Cleanliness
8.9
Comfort
9.0
Location
8.6
Services
9.3
Staff
8.6

Okay 5.0
Pros: we appreciated to stay there. the place is still very nice, quiet and with correct service. rooms are confortable
Cons: the pb came with our booking. a very bad experience 2 weeks ago. I think the worst ever. we had booked for 3 nights but because of flights changes we wanted to cancel the 1st night. we were explained it was possible but if we booked 2 nights instead, the cost for 2 nights was now superior to the cost for 3 nights. Impossible to negotiate anything, total inflexibility. ok. so we deciced to maintain the booking for 3 nights even if we could not stay the 1st night. fair enough I think on our side, we had no choice. so 1746 dollars paid for not staying...of course no word, no special attention at our arrival...nothing. and the cherry on the cake we asked for late check for 1 of our 2 rooms to take a shower before flight at 10pm . ok for 3pm...which is not really a late check out. we were said the hotel was full. ok. we proposed to pay then the hotel was not full but had to pay 150 dollars to stay until 7pm. No comment. we expect something else from such a supposed upscale hotel...it was not our 1st stay but not sure I will get back. I would add the breakfast is not as good as it used to be...no hot water in my shower...no comment when you see the price you pay.
Excellent 10.0
Pros: We especially liked our villa, it was beautiful and the outside space was lovely and spacious. The staff throughout our stay were courteous and professional. We also loved the sushi making class.
Cons: The gym could stay open later at night.
Excellent 8.0
Pros: Nice ambience. Rooms were pretty with excellent views. Beautiful hotel.
Cons: Very dirty pool. Lounge chairs at pool were very uncomfortable and I heard other parties say the same. Layout wasn’t ideal in my opinion. Had to rely on golf car service for everything. Transportation to airport is excessively expensive - it’s a 10 minute drive and the hotel charges $100 USD.
Excellent 10.0
Pros: All the staff members were very attentive to our wishes and needs
Cons: No place on the property to get just a muffin and coffee; breakfast is a little pricey. Even those of us with means don't always want to spend $40 per person for breakfast each day.
Excellent 10.0
Pros: The architecture was beautiful. The property sits on the most perfect private beach.
Cons: Nothing. Everything was great!!
Excellent 10.0
Pros: Everything was exceptional. Would highly recommend for a nice couples getaway. We had the Master Suite and it was absolutely beautiful.
Cons: There was nothing I didn’t like about NIZUC
Excellent 10.0
Pros: Architecture
Excellent 10.0
Pros: Excellent construction and room design. Luxury rooms with all details finished 100% quality. Personal / Room services - makes your feel like a VIP without any intensions to get a TIP. they just want to provide and excellent service for your and thats it. Hence Management of the hotel made a perfect job with people trainings.
Cons: Nothing to doesn't like there.
Nizuc Resort and Spa - Cancún
Rated #1
9.3
Excellent 9.3
Based on 504 reviews
Details
Reviews
₪1,973

Cleanliness
9.7
Comfort
9.7
Facilities
10.0
Food
10.0
Location
9.4
Overall 9.7 Excellent
Based on 44 reviews
Cleanliness
9.7
Comfort
9.7
Facilities
10.0
Food
10.0
Location
9.4
Cleanliness
10.0
Comfort
10.0
Location
10.0
Services
10.0
Staff
10.0
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Food
10.0
Location
10.0
Cleanliness
9.7
Comfort
9.7
Location
9.2
Services
9.7
Staff
9.7
Cleanliness
10.0
Comfort
10.0
Location
10.0
Services
10.0
Staff
10.0
Cleanliness
10.0
Comfort
10.0
Location
10.0
Services
10.0
Staff
10.0
Cleanliness
10.0
Comfort
10.0
Location
10.0
Services
10.0
Staff
10.0

Excellent 10.0
Pros: all luxury, excellent hotel
Cons: all luxury, excellent hotel
Excellent 10.0
Pros: Literally everything from the check-in to check-out was AMAZING - personnel, cleanliness, accommodations... you have not a single thing to worry about - as if some nice angels have taken you under their care till the moment you leave the premises. Would recommend it to everyone who wants to have the time of their lives in Cancun😍 All the facilities are fit to accommodate the needs of each client. No lines, attention and a-la carte service everywhere you need💋
Cons: The toilet flush makes the noise as if you were on a plane))) might be a bit disturbing for the one who isn’t participating ;) An the Fuego restaurant chefs make the dishes that should never exist. Sorry)
Good 7.0
Pros: Loved the Aurora for the variety in the buffet. Restaurants were all good. Beach area nice.
Cons: Hot tub would randomly turn back on after use, had tto unplug it. Bedroom phone not working when received a phone call. And a man with a clipboard unlocked the door and walked in without ringing the doorbell. I was getting out of the shower. VDRY UPSET THAT HAPPENED!
Excellent 10.0
Pros: Clean fresh hotel. Amazing staff, waiters, chamber maids, coffee shop staff, chefs, beach staff and life guard. Always friendly and welcoming. Excellent 2 weeks 😊
Cons: Nothing
Excellent 10.0
Pros: I loved the staff! So happy, warm and accomodating! Everything was at our fingertips. The facilities are SUPER CLEAN. I truly felt relaxed while walking through the halls at the resort.
Cons: Nothing really, except for hard push on sales for Palace membership.
Excellent 9.0
Pros: The resort was fabulous! The staff was so welcoming and friendly, they really all went above and beyond to make our stay great.
Cons: The sales pitches were a bit aggressive.
Excellent 10.0
Pros: The Sun Palace is beautifully maintained by staff who seem truly happy to be working there and genuinely enjoy serving customers. The beach chairs are so comfortable (thick cushions), the towels are large, the showers are large with nice products provided. We loved the hot tub in the room. The location is ideal. It's at the quiet end of Cancun so there were no noise problems. The Thai restaurant has the best food on the property. The room service staff were fantastic!
Cons: The Mexican restaurant menu is neither Mexican nor tasty. I'm not sure what is happening there. The drinks on property are plentiful, but if you order anything other than a straight alcohol drink (martini), you will get mostly mix. Very weak.
Excellent 10.0
Pros: I spent my honeymoon here and it was amazing. The food is excellent and there's a lot of variety. Our room looking out on the beach was perfect and a fully stocked liquor cabinet was a nice surprise. The guest relations people helped us use the majority of our resort credit on excursions we loved.
Cons: I didn't like how the first thing you do after checking in is having to sit down with a guest relations person who tries to get you to attend a timeshare tour. We told them no outright and they didn't bother us about it again however.
Excellent 10.0
Pros: The overall property was beautiful. The pools were great and we had a lot of fun playing pool volleyball everyday. The food was great and had enough options to never get bored. The service was wonderful and we are so glad we were able to get the upgrade to the Grand level room with Concierge through our Kayak booking!
Excellent 10.0
Pros: Everything was amazing from the moment we arrived. The front desk greets you with a refreshing welcome drink, cold towels to cool off and a flower for me. The hotel staff is amazing, food is excellent and drinks and alcohol selection are great and on the high end side. If you're looking for a romantic getaway, couples only, no kids, this is a great place. Oh yeah, the beach is amazing too!!!
Sun Palace Cancun - Cancún
Rated #2
9.7
Excellent 9.7
Based on 44 reviews
Details
Reviews
₪1,531

Cleanliness
8.8
Comfort
9.2
Facilities
2.0
Location
9.0
Overall
2.0
Overall 9.1 Excellent
Based on 25 reviews
Cleanliness
8.8
Comfort
9.2
Facilities
2.0
Location
9.0
Overall
2.0
Cleanliness
2.0
Comfort
2.0
Facilities
2.0
Location
8.0
Overall
2.0
Cleanliness
9.5
Comfort
9.5
Location
8.0
Services
9.0
Staff
10.0
Cleanliness
10.0
Comfort
10.0
Location
9.4
Services
9.2
Staff
10.0
Cleanliness
6.9
Comfort
8.8
Location
8.1
Services
8.8
Staff
8.8
Cleanliness
8.8
Comfort
9.2
Location
9.6
Services
10.0
Staff
10.0
Cleanliness
7.5
Comfort
8.3
Location
9.2
Services
10.0
Staff
10.0

Excellent 10.0
Pros: The room was clean, big, and very nice. The hotel services were great. The check-in and check-out were fast and smooth. They gave e great suggestion about restaurants, diving, and night life. The hotel restaurant had a good food choice
Good 6.3
Pros: Pleasant helpful host Arty beautiful apartment
Cons: I have learnt that sea view doesn’t mean viewing the sea unless you go to the edge of the balcony; that there are apartments like on Airbnb offered on booking (not serviced apartments but simply apartments that are not regularly cleaned, where towels are not changed, where luggage cannot be stored upon checkout).
Excellent 9.6
Pros: Our host, Agustin and Sandra were really kind and helpful. Agustin waited our arrival in the and show us everything, also left some water and beer in the fridge as our present. During our holiday he was available in 0-24 if we needed help/info. On last day, Sandra was there on time to pick the keys up and help us leave the hotel. You can have trasnfer services if you need, this is also really cool.
Excellent 10.0
Pros: Excellent location! Restaurants right across and a 24hr supermarket! Sandra and Augustin were great hosts! They arranged for everything I asked for and answered all my questions about Cancun. You can gte buses right outside the apartment in case you dont have a car. Apartment is lovely! Very homely and comfortable and is beachside. Pool and Gym were fantastic too.
Excellent 10.0
Pros: Agustin was very efficient and messaged us beforehand regarding meeting us on arrival. He was so helpful and a delight to meet. The condo was lovely and the pool and beach were fantastic. It was very easy to catch a bus right outside to go to the end of the strip and Downtown. Thank you for making our stay so easy. Would love to stay again if we go back to Mexico.
Excellent 10.0
Pros: Our staff were superb, very well organized and looked after us TOP.
Okay 4.2
Pros: The staff was very friendly and helpful. Great beach area!
Cons: No hot water when taking a shower, could hear through the walls, they were renovating so it was a construction zone and the pool was closed for renovation.
Yalmakan - Cancún
Rated #3
9.1
Excellent 9.1
Based on 25 reviews
Details
Reviews

Cleanliness
8.8
Comfort
8.7
Facilities
7.3
Food
3.0
Location
8.2
Overall 8.4 Excellent
Based on 704 reviews
Cleanliness
8.8
Comfort
8.7
Facilities
7.3
Food
3.0
Location
8.2
Cleanliness
6.5
Facilities
6.5
Food
3.0
Location
8.5
Overall
6.5
Cleanliness
8.8
Comfort
8.9
Location
8.6
Services
8.8
Staff
8.8
Cleanliness
8.6
Comfort
8.6
Facilities
8.6
Location
8.6
Overall
8.6
Cleanliness
8.9
Comfort
8.6
Location
8.0
Services
8.6
Staff
8.5
Cleanliness
8.9
Comfort
8.8
Location
8.2
Services
8.6
Staff
8.6
Cleanliness
8.6
Comfort
8.5
Facilities
4.0
Location
8.3
Overall
6.0
Cleanliness
8.9
Comfort
8.7
Location
8.9
Services
8.3
Staff
8.6

Excellent 10.0
Pros: It was very welcoming. The staff were great always greeting when we would come through the entrance
Poor 1.0
Pros: Nothing
Cons: I was suppose to stay here for 3 night but I stayed only for 2 nights. I paid the hotel cash day 1 of my trip. I told the hotel I don’t want to stay for the 3rd night. They said we have refund you the amount for the 3rd night on your credit card. It’s been 20 days I haven’t received my money back. I call the hotel everyday they put me hold and then disconnect the phone.
Good 7.0
Pros: room
Cons: no shuttle to the airport, no helpful staff. Breakfast was no all that good.
Excellent 8.0
Pros: shower was awesome.
Cons: Breakfast people.. they have to be polite with the costumers.
Good 6.0
Pros: It is good located
Cons: It do not have airport shuttle
Excellent 10.0
Pros: Reception
Cons: Luke warm coffee
Excellent 8.2
Pros: Clean and comfortable.
Cons: Nothing fancy. Book online or its a little overpriced.
Hampton Inn by Hilton Cancun Cumbres - Cancún
Rated #4
8.4
Excellent 8.4
Based on 704 reviews
Details
Reviews

Cleanliness
9.1
Comfort
9.2
Facilities
9.0
Food
10.0
Location
8.6
Overall 8.6 Excellent
Based on 78 reviews
Cleanliness
9.1
Comfort
9.2
Facilities
9.0
Food
10.0
Location
8.6
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
8.6
Comfort
8.9
Location
8.8
Services
8.7
Staff
9.4
Cleanliness
9.3
Comfort
8.0
Facilities
8.6
Food
10.0
Location
6.8
Cleanliness
9.8
Comfort
9.9
Location
8.5
Services
9.5
Staff
9.2
Cleanliness
9.5
Comfort
9.0
Facilities
8.0
Location
7.7
Overall
8.0
Cleanliness
10.0
Comfort
10.0
Location
10.0
Services
10.0
Staff
10.0
Cleanliness
10.0
Comfort
9.5
Location
9.5
Services
9.5
Staff
10.0

Excellent 10.0
Pros: Very clean, great pools & staff was outstanding. We all had a wonderful time.
Cons: Quality of mixed drinks wasn’t great. All of the mixes were super sweet. The beach was absolutely horrible.
Okay 4.0
Pros: Coffe shop, arcade and Momo Restautant
Cons: The room was extremely small and had a bad mold smell even after they cleaned and change the bed dressings and pillows, the hair drier was burned and they never replaced it. the food is bland and flavorless or burned, with the exception of the Momo restaurant. The only Covid protocol they have is wearing a mask inside and keep distance, some of the waiters give good service others just give attitude specially if you look Hispanic, st the buffet bugambilia one of the waiters offer a guy to bring his omelette to the table but he couldn’t do the same for us, we had no room to eat our room service food so we only call 2 times on our stay of 5 days. We stayed here just because of the good reviews they have but didn’t meet our expectations, this is our 4th trip to Cancun and we’ve being in a lot of other places, there’s a lot of better, nicer options to stay with more welcoming staff.
Excellent 10.0
Pros: Was Amazing experiencia . Clean facilities and fancy places
Cons: Nothing to say
Excellent 10.0
Pros: Everything!
Cons: I honestly don’t know
Excellent 9.0
Pros: Hotel Service, food, drinks and atmosphere exceptional
Cons: Beach super full of seaweed was unfortunate
Excellent 10.0
Pros: Definitely will be back!!!!
Excellent 9.0
Pros: The whole property was beautiful and spacious.
Cons: nothing
Excellent 10.0
Cons: Been several times. Always nice.
Excellent 9.7
Pros: This resort goes a ones and beyond for all if their guests to be having a good time. From children, teenagers, to adults this resort goes above and beyond like I have never seen before. There's always something for everyone. The pools are beautiful with ample amounts to sit. The restaurants are all very good (make reservations at the golf coarse restaurants... We loves the Italian one so much we did it two nights). The entertainment is comparable to that of Las Vegas. The rooms are spacious and cleaned to perfection daily. The landscaping is beautiful. Again, if you are not havingn a good time here then there is something wrong with you. This place was a true paradise with top notch service. I really thought I was in heaven and will most definitely be back next year!
Cons: There was nothing not to like.
Excellent 8.2
Pros: The rooms were beautiful, well-stocked, clean and comfortable. We had a suite with 2 ocean view balconies, a jacuzzi in the bedroom, walk-in closet. It was big and felt luxurious which we enjoyed. The property was clean and well-maintained. The staff was very friendly and attentive.
Cons: The resort is HUGE! We were only there for 4 days and it felt overwhelming to make decisions about where to eat, what to do, etc. It took us a day to orient ourselves because we didn't receive a good orientation to the property when we checked in (they were only interested in getting us to the sales pitch breakfast). The restaurants lacked ambiance and I felt like I was in a Vegas casino in the lobbies. It was also so busy and there were so many people everywhere that I never felt like I was fully relaxed. I spent most of the time on the beach so I wouldn't have to listen to the loud music and games being played by the pools. The sand was white and soft, but the water was covered in seaweed so it wasn't great for swimming. The food was ok, but nothing to write home about. This might be a good choice if you were planning an extended stay, but even if I were going on a longer trip I would not stay here again. I was with a group of friends so it didn't stop us from having a great time (the all-inclusive alcohol helped!) but the resort was not a highlight of the trip.
Moon Palace Cancun - Cancún
Rated #5
8.6
Excellent 8.6
Based on 78 reviews
Details
Reviews
₪1,125

Cleanliness
8.7
Comfort
8.6
Facilities
7.8
Location
8.6
Overall
7.9
Overall 8.2 Excellent
Based on 2,526 reviews
Cleanliness
8.7
Comfort
8.6
Facilities
7.8
Location
8.6
Overall
7.9
Cleanliness
8.8
Comfort
9.2
Facilities
9.2
Location
8.8
Overall
9.2
Cleanliness
7.5
Comfort
7.5
Facilities
7.5
Location
7.5
Overall
7.5
Cleanliness
8.7
Comfort
8.6
Location
8.6
Services
8.2
Staff
8.2
Cleanliness
8.6
Comfort
7.3
Facilities
7.3
Location
7.3
Overall
8.0
Cleanliness
8.3
Comfort
7.3
Facilities
7.6
Location
7.6
Overall
7.6
Cleanliness
8.6
Comfort
8.5
Location
8.6
Services
8.2
Staff
8.4
Cleanliness
8.4
Comfort
8.4
Facilities
9.3
Location
8.5
Overall
8.0
Cleanliness
8.7
Comfort
8.6
Facilities
7.1
Location
8.6
Overall
7.2
Cleanliness
8.4
Comfort
8.2
Location
8.5
Services
8.1
Staff
8.1

Good 7.0
Pros: Nice garden/pool area. Good restaurant.
Cons: Could not change the A/C setting
Okay 5.0
Cons: The reception didn’t have enough or effective people working especially when it was crowded, the customers waited so long to register or to ask for key. The restaurant at dinner was crowded and the waiters were intolorent.
Excellent 9.0
Pros: Beautiful hotel and facilities but rediculously expensive for food and drinks
Cons: Price of food and drinks won’t stay there again
Mediocre 3.0
Cons: The shuttle from the airport were not answering their phone to arrange a pickup. Also the desk was unorganized I was sent to a room rented to a man, then they found another rented room I was sent to, three times was lucky though and I got a room.
Poor 1.0
Cons: We specifically stayed here as it indicated we would have a king size bed. However, we were given a room with two smaller beds. When I asked if we could please have what we reserved they basically showed no care at all. Appears if you use someone like booking.com - they are not very friendly. All he could say is take it up with booking.com. In the entire hotel there was apparently NO king size bed rooms. 😡 Appears to have not served us well to go with booking .com
Good 6.0
Pros: Nice food
Cons: Airport shuttle service not picked us up at the airport. We had booked our own taxi.
Excellent 10.0
Pros: I was really extremely happy with the powerful a/c and blackout curtains. I slept like death for 15 hours. The Wifi was excellent, I needed to take a really important work meeting and had no issues. Would stay there again to play it safe just for the trusty WiFi.
Good 6.5
Pros: Its ok
Cons: Room service terrible
Excellent 8.0
Cons: Airport shuttle was great on way back to airport but their time estimates for pickip were off. They said shuttle would be there in 15 but it took over 30 mins. No biggie but could be improved.
Excellent 10.0
Pros: Omar at the front desk saved our vacation by lending us his phone charger and putting us in a room when we arrived with blocked credit cards and a broken phone charger. Their shuttle will get you to and from the airport and to a car rental agency way cheaper than a cab. The eponymous courtyard is beautiful. Nice pool, whirlpool and hot tub. Many of the trees, shrubs and flowers are identified by placards and several species of birds visit or spend the day there. A great place to begin and end your vacation in Playa del Carmen or Tulum if you get in late and/or leave early.
Okay 4.0
Pros: Dios was good service was ok.
Cons: I has to Call front desk three times in the same night,diferente things where broken. Fue shower head was not spraying water the tv channels where hoy programed and fue ac unit did not cool.
Okay 5.1
Pros: The staff was nice and it was easy to get to the airport.
Cons: Tried two different rooms, both were moldy and the blankets were damp. If you have any respiratory issues or allergies to mold you should probably avoid. Wish we had just stayed in the hotel zone since there were rooms only a bit more and they were on the beach. Probably shouldn't walk barefoot either. The carpets were old and matted down and felt dirty.
Good 6.2
Pros: Nice pool and courtyard. Airport shuttle, flight information and scale for baggage were very helpful. Good food in the restaurant.
Cons: Thin walls and heavy doors made it hard to sleep with people coming and going. The quality of the restaurant was good, but wishes there was more variety. There are no other food options without taking a taxi.
Excellent 9.7
Pros: convenient if your flight gets in late, free airport shuttle, newish hotel, reasonably good breakfast buffet included in hotel price, nice garden with swimming pool that the kids will love. And overall good value for the money
Cons: The hotel was clean but the carpet was still full of other peoples hair, so many that you could see it on a dark blue carpet. If you are expecting a unique touch or experience this might not be the place for you. The hotel and it´s decor is tried-and-proven corporate Marriott non-descriptive design and architecture that could be transplanted anywhere in the world. Then again some people might consider this safe.
Excellent 8.0
Pros: Convenient location to the airport. Clean room.
Excellent 8.0
Pros: We needed a place to sleep, shower, and relax since our flights in/out of cancun from the U.S. were very early/late. Our primary destination was playa del Carmen at an all-inclusive resort.
Cons: Confusing entrance but we found it ok.
Good 6.0
Pros: I liked that I was able to get a reasonable rate at the hotel at the very last minute. I was supposed to be staying in Isla Mujeres, but arrived later than the last ferry to the island.
Cons: The Marriott actually could not locate my reservation from Kayak. So when I arrived at 11:30pm I had to wait about 25 minutes while the front desk person investigated (and while 3 other people groaned in line behind me). The other issue was more of a problem with the Cancun airport, but it was not very straightforward how to get the FREE hotel shuttle and when myself and the other guests waiting tried to call the number to the hotel we were unable to get through.
Excellent 8.0
Pros: Very convenient and clean for a quick stay next to the airport.
Excellent 9.4
Pros: Very relaxing after a long flight before a long drive to the Riviera Maya. One of the most comfortable beds I've ever slept on
Cons: The fact that the hotel didn't accept US Dollar$
Excellent 10.0
Pros: Complementary water in room.
Cons: The phone number on the sign at the airport didn't work, and didn't mention that the shuttle comes every half hour so we waited and worried about whether were in the right place.
Excellent 8.0
Pros: Close to airport free shuttle Service Nice and comfortable room nice pool area and nice restaurant.
Cons: The hamaks neer the swimming pool are poorly maintain, don't attempted to seat on them.
Mediocre 3.3
Pros: The room was clean.
Cons: As a single female, I did not feel safe.
Courtyard by Marriott Cancun Airport - Cancún
Rated #6
8.2
Excellent 8.2
Based on 2,526 reviews
Details
Reviews

Cleanliness
8.6
Comfort
8.6
Location
8.6
Services
8.6
Staff
8.2
Overall 8.3 Excellent
Based on 14 reviews
Cleanliness
8.6
Comfort
8.6
Location
8.6
Services
8.6
Staff
8.2
Cleanliness
9.0
Comfort
9.5
Location
9.0
Services
9.0
Staff
9.5
Cleanliness
7.5
Comfort
6.7
Location
9.2
Services
8.3
Staff
7.5
Cleanliness
9.2
Comfort
10.0
Location
10.0
Services
9.2
Staff
8.3
Cleanliness
8.3
Comfort
7.5
Location
5.8
Services
7.5
Staff
6.7
Cleanliness
8.3
Comfort
7.5
Location
5.8
Services
7.5
Staff
6.7

Okay 4.2
Pros: Pool and beach access
Cons: I decided to upgrade my reservation to a room with apparently on the booking pictures ocean view, at least. But at the lobby he told me that there were a « kind of wrong picture »...! And I kind of waste my money for nothing. had a road view.. « kind of highway »... Noisy all night long! Also, when we finaly checked in, we went to the pool and they came over to ask to change the room as they made a mistake... So they would like to upgrade to appologize.. but NO they downgraded. Not sure it reveals the real potential of the hotel but it definetely didn’t worth it!
Excellent 9.2
Pros: Way south from mid/north hotel zone, quieter, smaller than the mega hotels. Nice! Close proximity of the pools (3), beach, bar/grill; a real plus! Great friendly staff!
Cons: Our room on the Blvd. side, while OK, was lacking a comfortable lounge chair in the jacuzzi room. We requested a microwave but "none was available." Night noise was somewhat problematic; next time we'll upgrade, though value of basic room is very good.
Club Regina Cancun - Cancún
Rated #7
8.3
Excellent 8.3
Based on 14 reviews
Details
Reviews

Cleanliness
8.6
Comfort
8.7
Facilities
10.0
Location
8.1
Overall
10.0
Overall 8.0 Excellent
Based on 26 reviews
Cleanliness
8.6
Comfort
8.7
Facilities
10.0
Location
8.1
Overall
10.0
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
8.8
Comfort
8.7
Location
8.4
Services
8.7
Staff
8.1
Cleanliness
9.0
Comfort
8.5
Location
8.5
Services
9.0
Staff
9.0
Cleanliness
2.5
Comfort
10.0
Location
2.5
Services
2.5
Staff
10.0
Cleanliness
7.5
Comfort
7.5
Location
6.3
Services
7.5
Staff
7.5
Cleanliness
9.2
Comfort
8.3
Location
7.5
Services
9.2
Staff
8.3

Mediocre 3.0
Pros: Waterpark
Cons: Stinks so bad, security steals people’s stuff and they do it as a habbit.
Excellent 10.0
Pros: I love the property all the pools the restaurants were all delicious. The staff was friendly and Provide incredible service I'm definitely coming back.
Cons: I really don't have any complaints but if I had to say one thing I wish there was more shows at night but due covid-19 I kinda understand.
Excellent 9.0
Pros: It’s very large, clean, well kept. A lot of activities for every taste. Gym is very good, There are fitness programs as from 6 a.m.!! Loved it!
Okay 4.2
Pros: The bed and the spa
Cons: Man made beach. Ocean was brown and choppy. Property Too large.
Excellent 9.0
Pros: Relaxing
Cons: Food was so so, but certainly good enough
Okay 5.0
Pros: The wait staff are friendly
Cons: The beach
The Grand at Moon Palace Cancun - Cancún
Rated #8
8.0
Excellent 8.0
Based on 26 reviews
Details
Reviews
₪1,892

Cleanliness
7.4
Comfort
7.4
Location
6.9
Overall
5.0
Services
7.0
Overall 7.3 Good
Based on 291 reviews
Cleanliness
7.4
Comfort
7.4
Location
6.9
Overall
5.0
Services
7.0
Cleanliness
7.3
Comfort
7.1
Location
6.5
Services
6.8
Staff
8.0
Cleanliness
7.4
Comfort
7.6
Location
7.2
Services
7.0
Staff
8.6
Cleanliness
7.2
Comfort
7.3
Location
6.5
Services
6.9
Staff
7.9
Cleanliness
7.6
Comfort
7.6
Location
7.0
Overall
5.0
Services
7.1
Cleanliness
7.8
Comfort
8.2
Location
7.3
Services
7.8
Staff
8.5

Okay 4.0
Pros: Pool and staff.
Cons: I booked a triple room got one with a bed and a baby crib! Also wifi doesn't work well there. Had to use my own data the whole time!
Okay 5.0
Pros: the pool
Cons: they charged me more than the booking price, i payed for a triple room with two beds, i have one bed and a baby crib. wifi doesnt work at all, have to use my own data.
Excellent 9.0
Pros: The owner will take care of U, need food -he will deliver, he even offer me his car to do my errands!!!!
Cons: Its a transit hotel, dont expect luxury . Its safe , don't be scared
Excellent 8.0
Pros: All good. Hare Krishna
Excellent 8.0
Pros: The mansion was beautiful and a great price. The staff were really friendly and accommodating.
Cons: Just a tiny bit unclean and a couple of bugs but that is to be expected considering the location is situated next to a few trees.
Okay 4.0
Pros: No breakfast was available.
Cons: They couldn’t find my reservation they asked that I pay afán when I arrive the room was dirty and smelled like pee. The tv didn’t work. No breakfast was available and the receptionist would say the supervisor is not available I know nothing.
Excellent 10.0
Pros: I recommend this hotel. You will meet a very nice gentleman his name, Daniel Ray. I'm an American. Daniel took me around the area and ordered a taxi for me. Plus he did the best of the service. He was the only one was speaking fluent English there 😁. You don't speak Spanish no stragglers 😆
Excellent 10.0
Pros: The staff is very friendly and kind. I arrived on a late flight and they waited up for me to check in. Daniel was especially great. He helped me catch the local bus in the morning so I could get to the ADO station.
Cons: The place is undergoing renovations so the pool wasn't functioning and there was no breakfast, but I was only there for 1 night so it was okay!!
Mansion Giahn Bed & Breakfast - Cancún
Rated #9
7.3
Good 7.3
Based on 291 reviews
Details
Reviews

Overall 0.0 Poor
Based on 0 reviews

Yurinn - Cancún
Rated #10
0.0
Poor 0.0
Based on 0 reviews
Details
Reviews

Overall 0.0 Poor
Based on 0 reviews

Hostal Ecoplaneta - Cancún
Rated #11
0.0
Poor 0.0
Based on 0 reviews
Details
Reviews

Overall 0.0 Poor
Based on 0 reviews

Residencia Los Encantos - Cancún
Rated #12
0.0
Poor 0.0
Based on 0 reviews
Details
Reviews

Cleanliness
7.7
Comfort
7.6
Facilities
6.0
Food
3.0
Location
8.1
Overall 7.0 Good
Based on 755 reviews
Cleanliness
7.7
Comfort
7.6
Facilities
6.0
Food
3.0
Location
8.1
Cleanliness
2.0
Comfort
2.0
Facilities
2.0
Location
2.0
Overall
2.0
Cleanliness
3.0
Facilities
3.0
Food
3.0
Location
6.5
Overall
3.0
Cleanliness
8.0
Comfort
7.6
Location
7.9
Services
7.2
Staff
8.1
Cleanliness
8.0
Comfort
8.0
Facilities
8.0
Location
8.0
Overall
8.0
Cleanliness
7.4
Comfort
7.2
Facilities
6.5
Location
6.9
Overall
6.5
Cleanliness
7.7
Comfort
7.7
Location
8.2
Services
7.1
Staff
8.1
Cleanliness
7.6
Comfort
7.3
Facilities
2.0
Location
7.7
Overall
2.0
Cleanliness
7.6
Comfort
7.6
Facilities
8.0
Location
8.5
Services
7.4
Cleanliness
7.5
Comfort
7.2
Location
7.9
Services
6.8
Staff
7.3

Excellent 10.0
Pros: The room , the pool and the gulf water
Cons: The food
Excellent 10.0
Pros: The staff and food at palm terrace was amazing speedy service and smiling faces .
Cons: That there’s no shuttle from airport
Excellent 9.6
Pros: The servers at restaurant and on the beach were super pleased.
Cons: The front desk called once a day in days in a row. Both days I was in a meeting.
Poor 1.0
Pros: I liked the view we had .... and the friendly staff
Cons: I did not have access to the pool or the beach when I returned from the tours it does not have a TV there is no hot water there is nothing to do
Okay 5.0
Pros: Nice and clean pool. Friendly and helpful staff. Clean and spacious room.
Cons: The hotel recently opened after closing for quarantine. When booking there is no relevant information about what works there now. Of all the restaurants listed in the description, only one worked. The pool bar did not work. This is a minus. But the staff compensated for this by the fact that the waiter constantly went and delivered everything in order, in this regard the staff was wonderful. In addition, the SUSHI Bar, which is described as a stylish sushi bar, did not work. Also in the description is written GOOD COFFEE. There was only Americano, no cappuccino, no latte. It’s good that milk could be added to coffee. Also for sweets from all positions there were a maximum of 3-4. If earlier all this at the hotel was 4 *, now it has become no more than 3 *. But this is most likely a complaint to the hotel management.
Excellent 10.0
Pros: Property has nice pool and it’s own beach. Got a nice room facing the pool and the sea. Decent restaurant, open till 10 pm. Convenience store right across the road. You can take a city bus to Hotel Zone for only 12 pesos (60 cents US). 15 minute ride
Cons: Pool only open till 5 pm.
Mediocre 2.0
Pros: The worse Hotel I’ve ever stood at. The Best western is 10 times better!
Cons: Everything, is false advertisement! I’ts horrible over all....everything is Old and falling apart. The bar & restaurants are very poorly stocked. It literally looks like a hotel that got stuck in the 80’s. Very abandoned! Elevator was terrible! This hotel shouldn’t even fall under an all inclusive resort! I wouldn’t even rate @ a half star hotel.
Good 7.1
Pros: The extras to the room. They gave a bottle of champagne in room, cake and snacks delivered to room in evening at no extra charge. Greeted us with a cold beverage at checkin. The main resteraunt is nice, good food and prices and great service. the breakfast buffet is great, many choices.
Cons: Loud parties into the night both nights we were hoping for a quiet stay at the end our vacation. We booked a taxi for connecting with a tour we had prepurchased elsewhere. we told the bellboy the hotel name we needed to get to for our pickup, he suggested how long it would take by taxi to get there and confirmed our taxi pickup time, he seemed to understand. Yet when we went to get picked p we found the details were all wrong. they had not booked a taxi they booked a different tour, different time of day and all wrong details and werent really helpful to fix it. we ended up making calls on our own phones and barely got a taxi on time after a lot of panic.
Mediocre 3.5
Good 6.2
Pros: The staff were all very friendly and accommodating. The beach, of course and the food was good as well.
Cons: I don't want to sound like I'm slamming this property, I'm not, we had an overall enjoyable stay. It is however a little tired and worn. At least half a dozen lounge chairs by the pool need to be replaced. The sewer smell sometimes comes through the drain in the bathroom. Our a/c became very noisy and was not fixed. One odd practice is that wait staff give you these little critique forms and expect you to leave it with the signed bill. I don't mind filling them out and giving them to the front desk at checkout, but leaving with my server that I will probably have again during my stay seems odd. Also, couldn't they just throw out the bad reviews when they pick up the check? Overall, nice people and a way to stay on the beach on a budget, but I doubt we'll return.
Mediocre 2.8
Pros: Service in the reception is so slow.
Excellent 10.0
Pros: Excellent resort. Good ocean view
Good 6.2
Pros: The overall experience was good. The guy at the reception gave us good recommendations for local restaurants. The whole personal was very polite. The room was clean and we had an awesome viiew of the beach.
Cons: The hotel looks rundown and a bit tacky. They were painting the hallways when we got there. The shower in our bathroom was missing a door. The ac wasn't cooling enough and the room next to ours was gutted.
Excellent 8.0
Pros: My boyfriend and I really appreciated the cleanliness of the hotel and the ocean view our room had. Bed was huge and comfortable. Most of the staff was extremely courteous and generous. Beach and pool area was really well taken care of and definitely where you will be spending most of your day. My absolute favorite part was lounging on the not too crowded beach in a cabana with an on the house piña colada.Food is pretty good too.
Cons: The location is alright..a little far from anything going on but busses are only 1$ to get there and they stop right in front of the hotel every 3-5 minutes. The hotel itself, while some parts are updated is a little disappointing compared to the pictures, but since it is clean and beachside and the beds are comfy you kind of forget the rest. The one thing that stuck out to me I didn't like was upon check in I felt like I was trying to be sucked in to paying more, since i prepaid online. You just have to be firm "no I paid for two nights already. No I did not add the breakfast option. No I did not want an extra bed there's just two of us" but if you're firm and know what you ordered you'll be fine. That was just ONE staff member out of everyone though, everyone else was really courteous and kind. Overall I got what I paid for a beachside hotel with soft sand and a relaxing pool.
Excellent 10.0
Pros: Amazing
Cons: The view
Excellent 10.0
Pros: Excellent hotel of this class...looks like a newer property and it is kept extremely clean. Front desk staff is very friendly and welcoming. Breakfast area is spacious and one of the best in Cancun I have experienced. Fresh fruit (strawberries, blueberries, oranges, apples, and bananas) in addition to all the other hot and cold items. This stay was during several events in town and they handled groups well. Parking is adequate with some overflow in the back, lower lot. I was upgraded to a suite which was very nice and spacious with microwave and refer. I'll be back to this place and highly recommend to others when in the area. Thanks a lot for the lovely time
Good 6.8
Pros: The pool and the closeness to the beach. Compared to other all inclusive hotels in the area, Bel Air had good food.
Cons: The rooms were outdated. The A/C is not adequate so you room will be humid.
Mediocre 2.0
Pros: Nothing!!!
Cons: It was really annoying that they gave me a room that was just painted. I stained the clothes I was wearing when I sat on the jacuzzi. When I was on the pool I ordered a couple of beers that's it.. At the end they were charging me for several meals worth like $100... I complained about it and the member staff confirmed that I ordered that amount of food... After all I ask them to show me videos of it. Of course there weren't any so they just ask me to pay for what I really consumed. I do not recommend this hotel at all!
Good 6.5
Pros: The staff was great besides while dining for breakfast.
Cons: The air broke in our room and it took over 6 times for them to finally move us to another room..
Excellent 10.0
Pros: They made us feel really special
Bel Air Collection Resort & Spa Cancun - Cancún
Rated #13
7.0
Good 7.0
Based on 755 reviews
Details
Reviews
₪1,060

Cleanliness
6.0
Comfort
8.0
Facilities
6.0
Location
4.0
Overall
8.0
Overall 6.5 Good
Based on 1 reviews
Cleanliness
6.0
Comfort
8.0
Facilities
6.0
Location
4.0
Overall
8.0
Cleanliness
6.0
Comfort
8.0
Facilities
6.0
Location
4.0
Overall
8.0

Good 6.5
Pros: The rooms at Sensaciones are big and have stripper poles, 2 beds, plenty of shower space (no curtains in shower though, found this in some Cancun hotels as well). The location is almost equidistant to Cancun centre (25-30 mins) and playa del Carmen (45 mins to an hour). Staff is accommodating and the motel felt relatively safe.
Sensaciones Motel Boutique - Adults Only - Cancún
Rated #14
6.5
Good 6.5
Based on 1 reviews
Details
Reviews

Cleanliness
6.9
Comfort
6.6
Facilities
5.7
Location
7.0
Overall
6.0
Overall 6.0 Good
Based on 3,187 reviews
Cleanliness
6.9
Comfort
6.6
Facilities
5.7
Location
7.0
Overall
6.0
Cleanliness
6.0
Comfort
6.0
Facilities
6.0
Location
6.0
Overall
6.0
Cleanliness
6.8
Comfort
6.3
Facilities
6.0
Location
8.2
Overall
5.8
Cleanliness
6.8
Comfort
6.5
Location
7.2
Services
5.8
Staff
6.3
Cleanliness
6.5
Comfort
5.5
Facilities
5.0
Location
6.0
Overall
5.0
Cleanliness
6.8
Comfort
6.6
Facilities
6.2
Location
7.1
Overall
7.1
Cleanliness
6.9
Comfort
6.5
Location
7.0
Services
5.9
Staff
6.4
Cleanliness
7.0
Comfort
6.7
Location
7.1
Services
5.9
Staff
6.2
Cleanliness
7.0
Comfort
6.7
Facilities
5.0
Location
6.9
Overall
5.7
Cleanliness
6.9
Comfort
6.7
Location
7.3
Services
5.9
Staff
6.3

Mediocre 2.0
Cons: Internet y TV sin cable
Poor 1.0
Pros: Location
Cons: Customer service was terrible
Poor 1.0
Pros: Location, is very close to the airport.
Cons: They charged me and then they told me internet wasn’t working and that they were installing new TVs so none of the rooms had TV at the time. In top of that the room’s AC was super cold and when I asked for the remote to change the temperature, they told me I couldn’t have one because they didn’t have batteries. On the description it says it includes shuttle to the airport but the shuttle only takes you from the airport to the hotel, not the other way. When I opened the room there were a lot of mosquitoes and a dead cockroach in front of my bed.
Okay 5.0
Pros: I like the room, even paying for a couple and a child but we had just two towels available. Also I would like to buy a bottle of water and there was not available water to buy at the hotel.
Cons: I like the room, even paying for a couple and a child but we had just two towels available. Also I would like to buy a bottle of water and there was not available water to buy at the hotel.
Poor 1.0
Pros: The airport was very close.
Cons: The wi-fi didn't work and there was not even a TV on the room (the TV service was down apparently). The room didn't look clean, the bathroom sink looked dirty. The shuttle was not free to the airport, their message is misleading saying free airport shuttle, it's only free apparently to pick up (didn't need to be picked up). I had stayed in a comfort in at the Chicago airport were the shuttle was free both ways, to and from the airport and that was my expectation
Mediocre 2.0
Pros: It was clean and quiet.
Cons: No wifi Rude staff No tv Lobby stunk of sewage
Mediocre 2.0
Pros: Nada
Cons: Todo
Mediocre 3.1
Pros: Location was convenient
Cons: Staff was extremely rude and not willing to help with anything. Room was dirty
Excellent 10.0
Pros: We only spent the night because our flight was so early in the morning. It was conveniently located close to the airport. The hotel was clean and the staff was kind and helpful.
Cons: The parking garage was difficult to navigate even in a little sedan.
Mediocre 3.1
Pros: Great dinner!
Cons: Rooftop bar and Jacuzzis were not open for the season
Excellent 10.0
Pros: We arrived very late and we liked that it was very close to the airport, updated and clean rooms, super nice staff, parking on site.
Excellent 10.0
Pros: The price was great and the staff was awesome. Didn't have any issues their just a couple of things that I wish they fixed.
Cons: Well the wifi doesn't work in the rooms only in the lobby and on the roof. They are working with that issue is what I was told. And one major problem is that It's really close to the airport meaning it's really far from everything, so prepare to spend some extra cash on transportation usually a taxi will charge you 200 and more ( pesos of course) recommended uber just be careful because they don't like each other.
Excellent 10.0
Pros: Rooms were clean and comfortable. Staff was friendly. Close to the airport. For the price you pay, you can't expect much more. Served a continental breakfast on the mornings and had a very affordable restaurant upstairs at night.
Mediocre 2.0
Pros: The wifi does not work. Travelers likely book a room here and expect wifi for airport check in etc. I asked several times and finally the morning clerk told me the wifi doesn't work at all.
Cons: No wifi and airport shuttle is only FROM the airport. It's isolated and no where to eat around there so you're stuck.
Good 7.4
Pros: Pretty close to the airport. Included simple breakfast buffet.
Cons: Showerhead needs work. Comfort Inn says Cancun won't let them shuttle people TO the airport, only pick up there. Shuttle pick-up from the airport took more than 30 minutes.
Okay 5.1
Pros: Hotel is clean quiet close to airport as well as close to where I had meetings. So good location
Cons: Hotel does not provide tea kettle even in request. Only coffee is available did not get the logic. Staff did not do anything on the request manager did not show up for 7 nights I was there. Airport pic up was promised but was not provided. I asked for a drop off to airport in place of missed pickup. Was told only manager can take a call which never happened. Restraunt very basic
Mediocre 3.1
Pros: Nothing, maybe the staff, a bit.
Cons: The hotel is located 3 minutes from the airport, yet their taxis charge half the price it would take to get from Playa del Carmen (a 45 min drive). They say they have shuttles, apparently it's only for travelers arriving at Cancun, the shuttle doesn't take you to the airport. The rooms are basic, the walls are thin, I felt and heard anything that happened even across the hall. The breakfast was bread, butter and jam. Nothing was continental about this. The hotel is overpriced for what it's offering in comparison to Mexico. In any other country it would have been understood, but for Mexico standard there is no value for money. Would never ever go back
Good 7.1
Pros: Good starting point. They pick you up from airport.
Cons: Breakfast is ok...
Good 6.5
Pros: Overall clean with good internet and decent breakfast.
Cons: The supposed policy that they can only pick-up guests at the airport seems like nonsense given that they pick up guests in the departures area of the airport. Instead we have to pay $15 for a 5-minute ride and in my case to follow the shuttle to the airport.
Good 7.1
Pros: Location close to airport
Cons: The hotel advertises free shuttle but 'forgets' to mention that its only one way. We won't be back.
Good 6.5
Pros: The rooms here are spacious and comfortable. Shower was nice and big which is a plus. Restaurant was also convenient, but over priced for the quality.
Cons: The pillows are not very nice and the air conditioner made a lot of noise each time the compressor shut off.
Good 6.2
Pros: Breakfast was pretty good, convenient to airport.
Cons: We were put in room 319 right near the elevator so we got to listen to that all night. Definitely request not to have the room behind the elevator. Also, the shuttle indicates that you can get it to and from, but apparently you can only get it to the hotel ( who knows why). You have to catch a taxi and pay an unbelievable $15 dollars for a 5 minute ride. It's a racket. It was very misleading indicating that there is a shuttle when it will only take you one way. Not cool.
Okay 4.0
Pros: It was close to the airport.
Cons: This hotel was booked because I was looking for a hotel close to the airport with airport transfers. We had a 7 AM flight out of the airport so we wanted to be close with transfers. When we got to the hotel we were told that they could only transfer passengers from the airport to the hotel, but they were not allowed to transfer people from the hotel to the airport. Our only choice was to pay extra for a taxi from the hotel to the airport. I feel we should be reimbursed for this false advertising for the cost of the transfer. We paid 250 Mexican pesos to get to the airport. I would appreciate a response regarding this false representation.
Good 7.7
Pros: Close to airport and very convenient for an early morning flight
Cons: Nothing to do nearby.
Excellent 8.0
Pros: We should leave at 5 o'clock in the morning and coffee was provided at lobby area. Also breakfast box was provided to take with.
Cons: We requested a wake-up call early in the morning but they forgot it
Mediocre 3.7
Pros: Nothing
Cons: During our entire stay there was no hot water. The room was hot and stuffy, and the air conditioner rattled such that you couldn't sleep and leave it enabled. They gave no discount for being unable to shower. Directions to the location don't indicate that you're making a turn down a one way street that has no entrance to the hotel. This causes you to make a 5 kilometer loop and pray you recognize the unlabeled entrance to the hotel. Leaving the hotel requires a u-turn route through a very annoyed guard at the port checkpoint to access the main road again.
Excellent 8.2
Pros: Hotel was clean, looks like it was recently built or updated. The room was clean and comfortable. The parking garage is very compact. Be careful - I had to do a 5 point turn to get my compact rental car out of there :-\
Excellent 9.0
Pros: the proximity to the airport and the informative and attentive staff. It is not in a beautiful area but well maintained with large strong shower. Free and fast internet. We spent a week at a Resort in Cancun and one night here that help save $400 in airfare by staying the extra day. Aside from the view and size we were just as comfortable here as we were at the resort. Great job!
Cons: A/C too loud and no mini refrigerator
Comfort Inn Cancun Aeropuerto - Cancún
Rated #15
6.0
Good 6.0
Based on 3,187 reviews
Details
Reviews

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