10.0 Excellent2021 Jul 30
The Enterprise team were very professional. Easy drop off. I would use them again.
10.0 Excellent2021 Jan 28
Lower rates. Enterprise should be competitive with other rental companies.
2.0 Mediocre2020 Dec 31
NothingThe day before my scheduled pick up, the Boca Raton branch called to let me know that there may be a shortage of cars and to call the day I arrived to see if my requested car was available. I called multiple times that day but no answer. Also realize that Kayak allowed me to make a reservation for a 5pm pickup, however the location closed at 5pm so if I showed up a few minutes late I wouldnt have been able to pick it up. The booking system should not allow reservations to be made at the locations closing time. As a result I did not pick up the rental. I did not hear from the rental location either, and ended up using Uber for my entire trip.
9.6 Excellent2020 May 10
Staff was on time. Drop off and check out were quick and convenient.
6.4 Good2019 Dec 03
Gaby was very helpful.Made a reservation at one location, called day prior to confirm. They told me the reservation would be honored at an office closer to my home. Called the number they gave me, second office said there was another office closer to my home. Called third office, was told by a young man named Marshall that he would call me tomorrow (day of pickup) to confirm. Never heard from him, called third location when I was en route to pick up, they told me they couldn't honor my reservation, didn't have the vehicle. Called first office, they didn't have vehicle either but said one was scheduled for return, with unknown return time. Fortunately one came in and I was able to get it. Not a fun experience.
6.8 Good2019 Mar 28
Staff were nice car needed interior windows cleaning & water adding to the windshield washer reservoir
5.6 Okay2017 Feb 20
Insurance rip offLocation was convenient to where I was staying.I called ahead to reconfirm and check if cars were available and how long I should expect to wait. I was told no wait. I got there and there waited 30 minutes and noticed someone who was a walk-in without a reservation after me had already gotten a car and left. Apparently there was a mix-up with the car they originally wanted to give me. So 45 min later and late to pick up my mom at the airport, I got a car. I originally told the rep i didnt want any insurance but she directed me to sign in areas that I later learned was accepting insurance and cost me an additional $200.
10.0 Excellent2017 Feb 05
Honest, friendly, affordable car rentalBest car rental in Boca, actually, in all of Palm Beach County
10.0 Excellent2017 Jan 03
We loved the VAN. It was comfortable, roomy and dependable!We loved everything about the van!
10.0 Excellent2016 Nov 01
Hard to stay with Enterprise as rates change dailyI utilize a rental car for short ,one-way trips. I understand I'm not your target customer, but consistent,reasonable rates are very hard to find at Enterprise and I need to look elsewhere for pricing-every time!