4.0 Okay2020 Oct 18
Cons: Terrible service picking up the vehicle. Wasn't clean. Bad customer service representative.
6.0 Good2020 Oct 05
Pros: THERES NOTHING GOOD To SAY ABT THIS LOCATIONCons: FIRST OF ALL THE AGENT WAS VERY RUDE, HE KEPT STATING THAT I HAVE TO HAVE FULL COVERAGE INSUTANCE..ONCE I TOKD HIM I HAD INSURANCE HE MADE IT KNOWN THAT I NEEDED FULL COVERAGE, BY REPEATING IT 3X....SECOND OF ALL, I ONKY NEEDED THE CAR FOR 2 DAYS, AFTER HE HAD CHARGED ME FOR 3 DAYS, HE GOES ON TO TELL ME THAT THWU ARW CLOSED ON SUNDAY SO ITS GONNA BE A 3 DAY CHARGE, WHICH BASICALLY GAVE ME NO OPTION TO CHANGE PLANS.....THIRD AFTER BRINGING THE CAR BACK, THERW WAA NO PLACE TO LEAVE THE KEYS FOR THW RWNTAL CAR....ALAO MY CAR GOT BROKEN INTO ON THE PARKING LOT!!
4.4 Okay2020 Sep 21
Cons: Our flight bead delayed, so by the time got to Little Rock, the Hertz desk was closed. We got there at 10:10, the desk closed at 10. No signs about who to call after hours, no emergency contact. Nothing. We were forced to spend the night at a hotel near the airport to the tune of around $120.00. Other desks were open waiting for late arrival but not Hertz. When we went in the next morning and explained what had happened we were basically met with a shrug. They would not even give us the same price as the booking from the night before. Had to pay more with no choice since none of the other companies had any available rentals. Not a good experience overall.
10.0 Excellent2019 Oct 05
Pros: It was a very seamless transaction, very convenient experience
4.8 Okay2019 Jul 02
Cons: Vehicle had grass inside, not vacuumed
10.0 Excellent2019 Jul 02
Pros: Clean car, easy check-in, reasonable price.Cons: Nothing
10.0 Excellent2019 Apr 23
Pros: Everyone was nice and courteousCons: Everything was great, speedy and outstanding service
7.2 Good2019 Apr 22
Cons: The car smelled like smoke inside.
3.6 Mediocre2019 Apr 01
Cons: Hertz is my go to rental cars , but my last two rentals has been horrible to say the least, I rented an Infiniti back in Nov only to find out it was infested with bedbugs , I was to busy at that time to call and report the matter but should have right then and there this last rental was just DIRTY
10.0 Excellent2018 Dec 04
Pros: Helpful an nice car that got great fuel milage