It was a nice car with nice staff. The pick up took way, way too long - we waited 1 1/2 hrs to pick up the car.Reviewed 2022 Jun 13
review from
8.0
Easy access to vehicle....the line was too longReviewed 2022 May 31
review from
10.0
Economy of the lease Kayak sought out a value packed rental Economy if scale BravoReviewed 2022 May 23
review from
10.0
Fastest check-in I've ever had for a car.Reviewed 2022 May 06
review from
10.0
The car was there on time and ran good .Reviewed 2022 Mar 17
review from
6.0
The people were very polite and easy to work withReviewed 2022 Mar 15
review from
8.0
The staff was friendly and efficient. My only complaint was how dirty my car was lolReviewed 2022 Feb 07
review from
10.0
The rental agent was super friendly and made it a pleasant experience!Reviewed 2022 Jan 27
review from
4.0
I didn't like how the deal was so thoroughly renegotiated on-site without telling me the costs. I felt like we reached a price online and then after two questions it was 30% more. I was not told what the costs of those other things would be - so did you add $50 for gas or having to pick from the cars you had available?Reviewed 2021 Nov 04
review from
1.9
The service was fine, the vehicle was good. Being charged a $300 change fee was not expected and was way too much.Reviewed 2021 Oct 13
review from
1.9
This was my 1st time using budget as a rental car company, it will also be the last time I ever use them. I had to return to the service counter 3 times to obtain a car that did not smell like an ashtray or have damage. I finally settled for the last vehicle that i was provided. It had damage to the windshield, damage to the driver side door and cigarette burn holes along is along with a horrible smell. I was flying in for my grandmother's funeral which was in Hope Arkansas, returning to the counter numerous times for a decent vehicle (which i did not receive) caused me to be late to her viewing that evening. When dropping off the vehicle, the man was very rude, yelling to leave it running and key in it then he walked away and never returned. Absolutely the worst experience!!Reviewed 2021 Sep 13
review from
6.0
Pros:Staff was helpful drop off fineCons:Holiday weekend and only one person workingReviewed 2021 May 31