6.0
Very nice rental, but the staff was not. Guests ahead of me were greeted with excitement and kindness. I received rude behavior. Made my first rental experience bad.Reviewed 2022 Jun 07
review from![kayak]()
1.9
Had the vehicle reserved for an 8am pickup and they didn’t have a vehicle for me until 8:35am. That put me behind all day, which lead to me missing the kickoff of the Cowboys game in Arlington TX.Reviewed 2021 Oct 12
review from![kayak]()
3.9
The check in booth was closed, so National did the check in. The car was tiny, had 50000 miles on it, and was a very rough ride. Not good value for money.Reviewed 2021 Sep 01
review from![momondo-kyk-wl]()
6.0
Pros:Drop off goodCons:Picked up car after hours with no garage attendant in a dark garage, car was not very clean and had torn floor Mat ,Reviewed 2021 Jun 01
review from![kayak]()
10.0
Pros:Staff was friendly and offered an upgrade.Cons:Car had an awkward smell.Reviewed 2021 May 11
review from![kayak]()
8.0
Pros:The truck as a whole was very nice and preformed very well.Cons:Taken the truck through a car wash and filled the windshield wiper fluid reservoir. After using the windshield wiper fluid twice it alerted that it was in need of a refill.Reviewed 2021 Apr 11
review from![kayak]()
10.0
Pros:The lady at the national counter checked us in she was so Awesome what a wonderful person.Cons:nothingReviewed 2021 Mar 22
review from![kayak]()
10.0
Pros:Pickup and drop off was very easy and quick.Reviewed 2021 Mar 17
review from![kayak]()
5.2
Pros:Car was new and cleanCons:The staff was short handed and it took a long time to do paperwork and get keys.Reviewed 2020 Sep 17
review from![kayak]()
3.2
Cons:We did not get the car we reserved. When we came to exchange the car for the one we reserved we were again told it was not available. We had to rent a hotel room and return the next day at our own expense.Reviewed 2020 Aug 27
review from![kayak]()
2.0
Pros:I want my money backCons:I want my money backReviewed 2020 Jul 07
review from![kayak]()
2.0
Cons:alamo refused to provide a car, indicating they didn’t have enough vehicles to honor my reservation. The customer service staff at the counter was polite - but would not provide a vehicle.Reviewed 2020 Jun 29
review from![kayak]()