Cons: Made a reservation only to find out they had no vehicles at all is what they told me. Then they had a van but was an additional $30
Pros: The staff were wonderful - very friendly and helpful! Got a nice, clean car that fit our needs perfectly.
Cons: We had to pay $13/ day to add my husband as additional driver. I’m used to adding spouse for free.
Pros: Terrible staff. Poor customer service. Extra charges on my bill that should not have been there. And they could care less about my concerns.
Cons: Hire new staff. They are horrible. I will never use Dollar rental car again.
Pros: hard to find location in Little Rock airport;
Cons: we are now getting huge bills for tolls - tolls that you cannot stop and by....... each toll comes with a $15 administrative fee. We were never told anything about these high fees........ should be illegal for car companies to charge these fees
Pros: Very friendly and helpful staff!!
Pros: The car provided great gas mileage and enough power to maneuver as nessary in today's traffic. Value was worth renting there. Saved $$ by doing so.
Cons: The car hadn't seemed to have been cleaned prior to re-renting. The rental service counter was extremely slow. There were 3 people in line at Dollar, and about 30 at another and the other agency finished with all the people in their line before Dollar finished with 3. Other than that, the rental process went fine.
Pros: Nice employee & nice vehicle
Cons: High price for one day. Must have been a supply/demand price relative to a big event weekend in LR, AR. Had to have it so rented it.
Cons: Great service
They closed early without telling anyone
Pros: Myself and a few other passengers on the flight had called Dollar to let them know that our flight would land at 11pm (which was their closing time). We were all assured that they would stay open until 11:30pm. Got to the counter at 11:05pm and they had closed down and locked up. We were all stranded even though we all had reservations. Thank God Hertz was there and got us all rentals. I’ll never use Dollar again. One gentleman who as getting a rental at Hertz explained that he’s had Dollar so this several times and he won’t even attempt to rent from them again. I now have the same stance.
Pros: Eventually switched out car
Cons: Car was unclean and in bad mechanical shape
Don't reserve if it's not going to be open
Cons: They were closed by the time my flight got in. They would have been closed no matter what and I was not stopped from reserving a car! Got a cheaper car from another car rental place that was open.
Pros: We were charged a fee for dropping the car in Bentonville even though we booked it that way. We were also charged $10 a gallon for gas which is way more than usual.
Cons: See above
Compact (Nissan Versa or similar) is the most frequently booked rental car type from Dollar in Little Rock.
Dollar has 1 rental location in Little Rock. Take a look at our Dollar rental location map to find the best rental cars near you.