Pros: Car was clean.
Cons: The people at the Hertz facility could have been a little nicer. I called to change my reservation, ensured it was changed, go to the location and they had no recollection of the new reservation time. There were no cars available and therefore had to wait until my original time to pick up the car. They offered no apologies for my inconvenience on their behalf and were very rude about the whole situation. Will be going with Enterprise from now on.
Cons: Terrible service picking up the vehicle. Wasn't clean. Bad customer service representative.
Pros: THERES NOTHING GOOD To SAY ABT THIS LOCATION
Cons: FIRST OF ALL THE AGENT WAS VERY RUDE, HE KEPT STATING THAT I HAVE TO HAVE FULL COVERAGE INSUTANCE..ONCE I TOKD HIM I HAD INSURANCE HE MADE IT KNOWN THAT I NEEDED FULL COVERAGE, BY REPEATING IT 3X....SECOND OF ALL, I ONKY NEEDED THE CAR FOR 2 DAYS, AFTER HE HAD CHARGED ME FOR 3 DAYS, HE GOES ON TO TELL ME THAT THWU ARW CLOSED ON SUNDAY SO ITS GONNA BE A 3 DAY CHARGE, WHICH BASICALLY GAVE ME NO OPTION TO CHANGE PLANS.....THIRD AFTER BRINGING THE CAR BACK, THERW WAA NO PLACE TO LEAVE THE KEYS FOR THW RWNTAL CAR....ALAO MY CAR GOT BROKEN INTO ON THE PARKING LOT!!
Cons: Our flight bead delayed, so by the time got to Little Rock, the Hertz desk was closed. We got there at 10:10, the desk closed at 10. No signs about who to call after hours, no emergency contact. Nothing.
We were forced to spend the night at a hotel near the airport to the tune of around $120.00.
Other desks were open waiting for late arrival but not Hertz.
When we went in the next morning and explained what had happened we were basically met with a shrug.
They would not even give us the same price as the booking from the night before. Had to pay more with no choice since none of the other companies had any available rentals. Not a good experience overall.
Pros: It was a very seamless transaction, very convenient experience
Cons: Vehicle had grass inside, not vacuumed
Pros: Clean car, easy check-in, reasonable price.
Pros: Everyone was nice and courteous
Cons: Everything was great, speedy and outstanding service
Cons: The car smelled like smoke inside.
Cons: Hertz is my go to rental cars , but my last two rentals has been horrible to say the least, I rented an Infiniti back in Nov only to find out it was infested with bedbugs , I was to busy at that time to call and report the matter but should have right then and there this last rental was just DIRTY
Pros: Helpful an nice car that got great fuel milage
Pros: Quick and friendly
Compact (Nissan Versa or similar) is the most frequently booked rental car type from Hertz in Little Rock.
Hertz has 2 rental locations in Little Rock. Take a look at our Hertz rental location map to find the best rental cars near you.