Pros: There was no car to rent!
Cons: Have car when you rent it.
Pros: Very helpful staff.
Pros: Yes. Very friendly
Cons: The drop-off fee was excessive!
Pros: Car was nice
Cons: The "TOTAL" price for my quote was $100 LESS than what I HAD to pay at the counter!!!! They don't accept debt cards, that WAS NOT MENTIONED on the website!! I WILL NEVER RENT FROM ENTERPRISE AGAIN
Pros: Staff was super friendly and helpful. H answered all our questions and helped to upgrade our vehicle to what we wanted.
Cons: There was a really long line and only two people helping at the counter. It seemed like this took a lot longer to move through the line and get out of the airport than it usually does at other rental places. Plus, there was no seating available, so you had to stand the entire time you waited.
Pros: price was right but no cars available
Cons: having a car for me.
Pros: They did not have the car that I reserved and they didn't notify me that it wasn't available.
Cons: Stick to reservations better and\or communicate beforehand if requested rental isn't available
Cons: No rental car available when I arrived. No rental car the next day. We will never rent from Enterprise again!
Pros: Nothing because when we got to the rental counter they had no cars available. Our reservation was not honored so we were stranded at the airport without any options. No previous notification was provided of vehicle unavailability and no alternative was offered to assist us.
Cons: You should not allow your system to make a reservation in advance if no cars are available. If you are going to oversell your inventory, You should have an alternate solution for the renter in place, such as an alternate vehicle with a partner rental Company or at a minimum offer an Uber ride to get us to the hotel at night.
Pros: The staff at rental was rude and did not have car according to reservation pick up time. They said, car will be available "later in afternoon".
Cons: Professionalism and better customer service.
Cons: Allowed me to rent the vehicle online, drive to the facility, & they don’t have any cars to rent
Cons: Had a flight delay. There was no car for us when we got there. They couldn’t get a hold of the office at the airport. Wasted money taking an Uber to/from. Ended up renting from Budget at the airport.
Compact (Nissan Versa or similar) is the most frequently booked rental car type from Enterprise in Little Rock.
Enterprise has 5 rental locations in Little Rock. Take a look at our Enterprise rental location map to find the best rental cars near you.