Norcross car rentals

Norcross car rentals

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Norcross, GA, United States
4 Dec — 11 Dec
Same drop-off
Norcross, GA, United States
Sat 04.12
Noon
Sat 11.12
Noon
Driver's age:

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Norcross car rental information

Pick-up locationNorcross
Rental locations12

Norcross car rental reviews and directory

Rated #1
National
Best rated
10 Excellent (2 reviews)
1 location in Norcross
National
Locations in Norcross
  • 10
  • 10
  • 10
  • 10
  • 10
Recent reviews
10.0 Excellent2019 Aug 28
Super friendly. Super efficient. A lot of customers at pick up, but no significant wait.I’ve never had a better rental experience. Not an overstatement.
Rated #2
Budget
9.6 Excellent (1 review)
1 location in Norcross
Budget
Locations in Norcross
  • 10
  • 10
  • 10
  • 10
  • 8
Recent reviews
Rated #3
Enterprise
7.5 Good (16 reviews)
3 locations in Norcross
Enterprise
Locations in Norcross
  • 7.1
  • 7.7
  • 7.6
  • 6.8
  • 7.3
Recent reviews
10.0 Excellent2021 Apr 20
The staff was very friendly, the problems was that I had made reservations early,but when I got there, I still had to wait a while and when I made reservations, they never said anything about a $300 deposit until I got there to pick up the car and the car was not vacuum nor did it have mats in it other than that I can say that the staff was very friendly.
6.4 Good2020 Feb 07
Convenient location and welcoming staff when I arrived.I returned my rental on Saturday after closing but got charged for a 4th day (Sunday).
2.0 Mediocre2017 Jun 06
Don't waste your time!Wait times are way too long. Not enough communication between offices. No order in office as to who was waiting in line.
4.8 Okay2017 Apr 26
Customer service at the location was good Car was dirty though. Rented a van, one seat wouldn't retracy in to the floor. Good thing we checked fluids - power steering and antifreeze below minimum and radiator almost dry. Could have been a disaster. .
6.0 Good2017 Mar 05
Van rentalThe whole process was easy. Everyone was nice.I rented a Ford van, but when I got there they only had a Chevy which was ugly and not what I wanted, but I hag no I had no option.
9.2 Excellent2017 Jan 18
always have a credit cardfriendly staffit's a real pain in the rear renting a car if you use a debit card
9.6 Excellent2016 Dec 04
flexible branches made life easyalthough each branch of enterprise in my area had a different price, i was able to bring the lowest price to the nearest branch and voila -- they honored it & i got best of both worlds
2.0 Mediocre2016 Jul 10
I paid different amount
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Rated #4
Avis
7.1 Good (12 reviews)
1 location in Norcross
Avis
Locations in Norcross
  • 7.6
  • 7
  • 7.5
  • 6.5
  • 7
Recent reviews
10.0 Excellent2021 May 27
The staff was courteous and the pickup and drop off went quickly.If they could answer the phone at that location. I called the number at the location and it was answered eventually by the 1-800 location call center.
10.0 Excellent2021 May 17
It was so quick and easyneed more staff...
2.0 Mediocre2020 Jul 10
Literally nothing. Worse experience everHad the vehicle clean Had staff that’s not incredibly rude Not being downsized without knowledge Not having to drive 45 away to exchange unclean vehicle Not having my drop off time the same time as a closing time. Charging my card for additional day and now I have to wait a week for a refund
9.2 Excellent2020 May 23
Great car!The pick up time. It took them 30 minutes after my pick up time to prepare the car.
2.4 Mediocre2018 Oct 16
Kayak Gave Me a Reservation for a non-existent carKayak gave me a reservation for a car at an Avis shop that was about 1/2 an hour away. I had to rent an Uber to get there. After a long wait at the counter, the rep told me that there were no cars and told me to call the vendor. I dialed the number Kayak put on my reservation, and it was for the counter of the Avis location I was at! So after a couple of hours of wasted time and paying for transportation, I ended up with nothing but frustration
2.0 Mediocre2018 Sep 25
Avis lies, and tells all they have is a sub when you get there.NothingThe morning of the pickup I called Avis customer service and they told me my reservation was cancelled. When I called the local Avis lot they said I was not cancelled but my minivan was coming from the airport. I called an hour later to try and pic up early but they said the minivan did not arrive from the airport. They would give me a Large SUV instead. When I arrived 25 min later at pick they said they had rented out the large Suv and now I could have a sub car. I had 6 people to drive 10 hours. NOT HAPPY !!! I took my own car. All I got for my trouble was customer service rep saying "at least your not gonna be charged."
4.0 Okay2018 Aug 21
Customer service was good.They don’t have a large fleet of vehicles. I had to wait to pick up a vehicle and took one with a leaky tire. I called the next day when the slow leak became significantly worse. My option was to drive to the airport to exchange the car, an unacceptable 2 hour plus round trip. I returned the car to the location I rented it from after filling up the tire 3 times in one day and renting a car from another company. I parked the car in their lot and told them to call roadside assistance themselves as the car was not drivable after sitting over night. The 3 people I came I to contact with were all professional and had good quality customer service skills. I was charged a fair price for the time I was able to use the rental vehicle but will likely not rent from Avis again as their fleet of vehicles does not seem well maintained with enough vehicles in circulation.
7.6 Good2017 Apr 20
Limited hours caused a second trip.Drop off was quick and convenientI don't know if I missed the drop off hours or if it was even available in my contract or explanation. But because I did not know or realize closing hours was at six, eight caused me 40 minutes driving to realize the location was closed and I had to wake up early to meet my drop off deadline. I think a courtesy reminder of location hours at check in would have been a nice touch.
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Rated #5
Dollar
6.9 Good (8 reviews)
1 location in Norcross
Dollar
Locations in Norcross
  • 7.5
  • 7.2
  • 6.7
  • 6.2
  • 6.7
Recent reviews
2.0 Mediocre2020 Jul 11
Nothing.You had a car and woman who works there doesn't have an attitude.
2.0 Mediocre2018 Dec 28
Waste of timeThe lady st the counter tried to help us as much as she couldAfter reserving ahead of time, the car wasn’t available and they didn’t do anything to make up for it. Do not rent from them.
10.0 Excellent2017 Dec 29
Took a Midwest trip.I liked everything about the experience.Nothing. Great time.
8.8 Excellent2017 May 31
I appreciated the friendly, pleasant attitude of the rep & owner who were trying to navigate through a power outtage. They didn't let it phase them & got me out in a timely manner.The location of the office was hard to find partly because the business sign is way too small & the business is not listed on the mall directory.
5.2 Okay2017 Feb 19
Car which i received was not upto my expectation... it was a hashback and the condition of the car is not so impressive
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Rated #6
Hertz
5.6 Okay (14 reviews)
1 location in Norcross
Hertz
Locations in Norcross
  • 5.5
  • 5.8
  • 5.2
  • 5.8
  • 5.8
Recent reviews
1.9 Horrible2021 Aug 05
Never using Hertz or your services again
2.0 Mediocre2021 Apr 12
NothingIf they'd actually had a car for my family.
2.0 Mediocre2021 Mar 19
NothingCar was not available. It kept showing as available even after i left.
6.4 Good2020 Jul 16
Customer service skills
3.2 Mediocre2020 Jul 08
The owner was very rude and arrogant. I have him recorded on video saying he works for himself, he said his office is not hertz. I was shown the car I would be getting on the app,on the day I was picking up I was given a different car with no apologies,he arrogantly told me that I should pick the car available or forget about it. He was also rude to the lady behind me with her kids. I have a video of the interaction I had with him. So if my booking was not hertz,who or what company rented the car to me? He didn’t know I paid for insurance and liability,he was asking if I wanted to buy insurance and liability, I told him I already bought it on hertz website. The location is not befitting for a hertz,it wasn’t what I was expecting or envisaged my first experience with hertz would turn out.
2.0 Mediocre2020 May 26
Staff was completely useless. I got there and they didn’t have the truck I reserved; they did nothing to accommodate my situation. I was left stranded with no options. They made no calls to other locations, they literally did nothing. This is the second time Hertz has done something like this. I strongly recommend Enterprise for your rental.Actually having the vehicle I reserved.
2.4 Mediocre2019 Jul 03
Staff was polite.Car smelled like smoke, had to wait 30 minutes for it to "air out". Then they ended up charging me a $300 smoking fee. They wouldn't make it right when I called about it.
7.6 Good2018 Jun 18
Quick booking, Quality of car was good. Interior car cleanliness, Easy drop-off.Exterior car cleanliness--had significant number of dirt speckles upon pick-up. The poor attitude given to me by one of the workers when I asked for the dirt spots to be removed showed a lack of respect and caring....specially since I was headed to a wedding.
Rated #7
Thrifty
5.2 Okay (7 reviews)
2 locations in Norcross
Thrifty
Locations in Norcross
  • 5.4
  • 5.1
  • 5.1
  • 5.4
  • 5.1
Recent reviews
2.0 Mediocre2020 Jun 23
Customer service; wrong car; downgrade; drop off and pick up time the office was closed; dirty car; my responsibility to clean car upon return; terrible experience
2.0 Mediocre2020 Mar 17
I never get the van , when i get on the place they told me they don’t have a car for me and i still get charged!
8.8 Excellent2020 Feb 01
Good staff, friendly.More selection and quantity of vehicles.
10.0 Excellent2018 Jul 07
Good customer serviceThe customer service.Not many car choices at the location I went to. I wanted a Nissan Altima but I had to settle for a Toyota Camry.
2.0 Mediocre2017 Apr 08
Worst experience ever!We were unable to get the rental because the company overbooked and did not care. The manger at the location said we were out of luck and didn't bother to try to find anything else. Once we called corporate it was even worse they refused to help or honor the pricing with another vehicle. After sitting in the car rental office the lady told us she was closing and we would have to leave while we were on the phone with corporate. At the end of the day no one cared about us or getting us to our vacation.
Busmax Rent-A-Bus
1 location in Norcross
Busmax Rent-A-Bus
Locations in Norcross
Recent reviews
Sunnycars
1 location in Norcross
Sunnycars
Locations in Norcross
Recent reviews
60 travelers who rented a car in Norcross gave the car agency they used an average rating of 6.7

Car rental locations in or near Norcross

Good to know

Most popular car type

Compact

When to book a rental car in Norcross

Average daily price per month
Rental car prices as pick-up date approaches

Car rental insurance in Norcross

Collision Damage Waiver (CDW) & Theft Protection Waiver

Some Norcross car providers already include Collision Damage Waiver (CDW) and Theft Protection Waiver into the rental price but not all of them. We recommend always be aware of your coverage when renting a car in in Norcross.

Deductible

Keep in mind that car rental insurances often have a deductible clause, which is the amount you’ll have to pay if something happens during the time of your rental. If you want to avoid unwanted surprises, you should consider adding a no-deductible option to your Norcross car rental.

Top tips for renting a car in Norcross

  • Book your rental car in Norcross at least 1 day before your trip in order to get a below-average price
  • Compact rental cars in Norcross are around 49% cheaper than other car types, on average

FAQs about renting a car in Norcross