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2 locations in Pasco
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10.0 Wonderful
May 2019
Pros:
Staff was very friendly and helpful, both on pick up and drop off. Easy access, no waiting - MUCH better than other airports. Thankful Enterprise had the vehicle we requested. . . understanding that is not always the case.Cons:
Not a thing.8.0 Very good
Aug 2018
Cons:
Back seat not so comfortable8.0 Very good
May 2018
Cons:
As a widow having to pay $10 per day for 2nd family driver.9.6 Wonderful
Nov 2017
Pros:
Simpler than taking another flight where I have to show up to the airport early, wait on their schedule, and the drive from the airport.Cons:
Nothing noted.9.2 Wonderful
Oct 2017
Cons:
Needed a little more direction about how to drive off with the car - there was no check out or check in in the lot.4.8 Mediocre
Apr 2017
Pros:
The people who work at your location on 24th st were very patient with me and almost made up for what I believe is an illegal bait and switch scheme.Cons:
I put in my pickup location on kayak as PSC, which is the Pasco Wa airport. I arrive at the pasco airport enterprise counter only to find out that I booked my reservation for the enterprise location 1.5 miles away (even though i put the airport in as my pickup location), and that their policy doesn't allow them shuttle people in between ocations. My options were to pay for a cab to enterprise, or pay more money for a worse vehicle than what i booked because the full size vehicles were out of stock at the airport. Convenient hey, how i put in the airport code where i want to pick it up and then get told my only options are to pay more money than what I booked. I walked to the other location, in my suit, after a flight. It was a short flight, but that doesn't make it any more comfortable for a 6'6" person. I will only be booking car rentals with enterprise and kayak in emergencies from now on because I believe they both lack integrity and don't care about the consumer.One location in Pasco
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10.0 Wonderful
May 2021
Pros:
Easy, fast check in. New car, very clean.2.0 Poor
Apr 2021
Pros:
Staff was excellent and car was cleanCons:
Car was a piece of garbage and we were worried we would make it to our destination10.0 Wonderful
Apr 2021
Pros:
The woman was awesome.Cons:
It could have been $1 for the rental.2.0 Poor
Dec 2020
Pros:
Drop off was terrible. 24 hours after drop off they still haven't closed the reservation and sent my receipt. I called literally 10 times yesterday and got the run around. I'm going to have to contact my credit card and dispute the charge until I hear from them because I'm sure they're going to try to charge me for an extra day.6.8 Okay
Sep 2020
Cons:
The car was dusty on the outside. There were stains on the ceiling of the car.10.0 Wonderful
Dec 2019
Cons:
Nothing, it was excellentOne location in Pasco
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10.0 Wonderful
Jul 2018
Pros:
I liked that the whole process went smoothly no problems whatsoever9.6 Wonderful
Apr 2017
Cons:
They were disorganized at pick-up -- couldn't find the key to the car they'd assigned me, but got it in a few minutes. Otherwise very friendly and helpful staff.10.0 Wonderful
Jan 2022
One location in Pasco
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10.0 Wonderful
Oct 2019
Pros:
I had 2 interactions with the staff as you always will. During pick up they helped me out to get a car within my range that was a better suit for my needs. During drop off they showed me the simple breakout of pricing on everything and even helped me get a better gas deal because I forgot to fill up the last quarter of the tank. I was very grateful for that. It was $10 saved but it meant a lot to me that they were willing to help me out.10.0 Wonderful
Mar 2019
Pros:
Friendly and helpful service. Clean car at a reasonable price. Easy check in and check out.Cons:
Nothing. It was great!10.0 Wonderful
Mar 2018
Pros:
Gas miles on the car was awesome.Cons:
really wasn't anything we didn't like.6.0 Okay
Jan 2018
Cons:
No USB port, no power plug in. It meant I couldn't use my GPS.10.0 Wonderful
Dec 2017
Pros:
Very good4.0 Mediocre
Oct 2017
Cons:
The return parking was confusing with self parking. The Alamo was full of cars so we parked a competitor's row at Pasco Airport. Lots of stains on the seats-gross.One location in Pasco
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10.0 Wonderful
Mar 2023
2.0 Poor
Oct 2022
10.0 Wonderful
Apr 2022
10.0 Wonderful
Mar 2022
One location in Pasco
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9.2 Wonderful
Oct 2019
Pros:
Very easy and painless pickup and drop offCons:
Interior of vehicle was a little dirty. But not horrible8.0 Very good
Jan 2019
Pros:
Unpredictability10.0 Wonderful
Jun 2018
Pros:
car was in good shape. exactly what i asked forCons:
customer service rep did not walk with me to inspect the car ar pasco airport... would have been nice for him to bring the car over rather than having us walk to the parking lotOne location in Pasco
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2.0 Poor
Dec 2020
Pros:
Nothing they did not give me the car and I will be requesting a full refundCons:
Again they did not give me the car and am requesting a full refund10.0 Wonderful
Sep 2020
Pros:
Easy access and drop off Close to airportCons:
Nothing2.0 Poor
Jun 2020
Cons:
There could have been someone at the rental counter to rent me a car. Since there was nobody, rented from enterprise10.0 Wonderful
May 2017
Pros:
Quick and easy drop off friendly people .No complaint from me!!One location in Pasco
One location in Pasco
One location in Pasco
Most popular car type | Mini |
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