Rapid City car rentals

Rapid City car rentals

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Rapid City, SD, United States
14 Dec — 21 Dec
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Rapid City, SD, United States
Tue 14.12
Noon
Tue 21.12
Noon
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Rapid City car rental information

Pick-up locationRapid City
Rental locations11
Airport locations8

Rapid City car rental reviews and directory

Rated #1
Enterprise
Best rated
9 Excellent (57 reviews)
2 locations in Rapid City
Enterprise
Locations in Rapid City
  • 9
  • 9.1
  • 9
  • 9.1
  • 8.8
Recent reviews
5.9 Okay2021 Sep 29
I made the reservations on line tor a midsize SUV. I paid a higher rate for the midsize. When I called the enterprise office they told me that I had a small one. I paid several hundred $s more for a SUV that was still a small vehicle. I made 7 phones calls in order to verify that the vehicle would be at the airport. It seems to be a very complicated and expensive system. I was not happy. The SUV was full of gas, the inside was clean, the outside was dirty. The vehicle got good gas mileage and handled well.
10.0 Excellent2021 Jul 16
The inside windshield should have been cleaned. Otherwise great value, great quality & great service.
10.0 Excellent2021 Jun 07
Drop off & pick up were very easy. Staff was friendly. Was able to find a small SUV to accommodate our party.Reservation was for a large 4 door sedan. We were assigned a 2 door car. I explained to the staff member we were a party of 5 and I reserved a 4 door car. He was quickly able to find us a small SUV. It was still tight but certainly better than the 2 door car.
8.0 Excellent2020 Oct 20
The staff was friendly and helpful.We had paid for Sirrius radio but it was not available in our car. Enterprise was quick to credit us back the cost quickly upon having it reported to them.
10.0 Excellent2020 Oct 05
The agent who rented us the vehicle was outstandingNothing really. Got a tire pressure warning on way back to airport, but had nothing to do with Enterprise
9.2 Excellent2020 Aug 29
Pick up time was a little slow ... several callers who called AFTER I walked in office were handled while I waited instead of putting them on hold and taking care of me in proper order
5.6 Okay2020 Aug 03
Yes. Drop was easybilling was all messed up.. could not reach pickup location prior to straiten out so wasted an hour at pick up trying to fix! Rental was on 9 days but I was being billed for 2 weeks.
10.0 Excellent2020 Jul 19
The staff at both the pick-up & drop-off points were very nice, courteous & professional.
3.6 Mediocre2020 Jun 18
Try Casey's auto rental instead
5.2 Okay2020 May 27
The pick-up staff was really friendly.I feel like we were set up to pay more for this rental from the start. I clearly marked we would only need it for one day, but by the time we got to the drop-off location, it was closed until the following Tuesday (2 extra days). I could not find any information on how to drop off the car to meet up deadline, and when I called Enterprise, they weren't open. Also, the pick up agent was trying to claim we caused hail damage, but I didn't drive through or have any hail during when I had the car. Thank god I didn't drop it off without someone there, because who knows what else they would've tried to pull on us. Now, I've been charged for 3 days & the damage to the car I didn't do. And I will likely never rent from this company again.
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Rated #2
Alamo
8.9 Excellent (84 reviews)
1 location in Rapid City
Alamo
Locations in Rapid City
  • 8.8
  • 9.1
  • 9
  • 8.9
  • 8.7
Recent reviews
10.0 Excellent2021 Sep 05
No complaints. The vehicle had all the amenities, room and comfort. I am 4’10” and I am able to drive it. Thanks for an excellent vehicle.
10.0 Excellent2021 Aug 09
The girl at the desk was very friendly and helpful
10.0 Excellent2021 Jul 19
My flight was running two hours behind and would arrive after alamo’s scheduled closing time When I notified them they assured me that they would be there and would have my car ready. And they did! Thanks alamo
9.6 Excellent2020 Oct 12
all around good deal!Nissan Rogues are not the most comfortable ride, but not bad overall.
9.2 Excellent2020 Jul 26
The airport was difficult to find where to drop off. Had to park and go inside to ask questions.
9.6 Excellent2019 Dec 09
speed at check inBetter tires to navigate through the snow
8.4 Excellent2019 Sep 29
the pick up and drop off was very easy
9.2 Excellent2019 Aug 20
Car was not clean
5.2 Okay2019 Jun 26
Staff was good, truck was notTruck was well used and could have been cleaner inside. Inside had an odor to it. Alamo must have acquired this truck used and put it into service. I had a new Ford four door pickup rented from Hertz the week before and it was great. I thought I was getting a better deal with Alamo on the trip.
9.6 Excellent2019 Jun 24
Pick-up and drop-off were both fast, efficient, and friendly.The directions at the airport for rental car return aren't very clear. There should be a sign for a right turn, just near the rental car parking area. Since there isn't, I drove straight on until I realized I must be in the wrong place.
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Rated #3
Hertz
8.6 Excellent (88 reviews)
1 location in Rapid City
Hertz
Locations in Rapid City
  • 8.7
  • 8.9
  • 8.5
  • 8.6
  • 8.2
Recent reviews
8.0 Excellent2021 Nov 19
Service was courteous and expedient.
10.0 Excellent2021 Oct 04
I got the best deal even the agent was impressed!
5.9 Okay2021 Sep 13
I reserved an economy car for several reasons; cost, gas mileage it would have, and low entry because I needed to transport my elderly mother and aunt. I got a 4 wheel drive SUV with a high entry. It was difficult for them both to maneuver to get in and out of car with increased fall risk. I was offered the same price as an economy car but still had to pay for the added gas needed vs the economy car.
10.0 Excellent2021 Sep 02
great service with great people at Rapid CITY in South Dakota at rental car counter. great car, clean, worked perfect. no complains at all.
10.0 Excellent2021 Aug 21
Very good and fast, pick up and drop off was both under 2 minutes!
2.0 Mediocre2021 Jul 07
nothingeverything
10.0 Excellent2021 Jun 11
Very helpfulCharges were extreme. Insurance offered at booking a misrepresentatiom.
10.0 Excellent2021 Jun 07
All good
2.0 Mediocre2021 Apr 23
Quick check in and check out.I returned the car a day early but I was still charged for that day.
4.0 Okay2021 Apr 18
The ease of pick up.I rented a car two weeks ago to see my elderly mother in the hospital. A week later I had to return for her funeral as she passed away. The price of the rental was three times higher than it was when I rented from them the week before. The car was also dirty, and was definitely not cleaned to COVID standards. I had arrived late at night, so I did not have time to see the inside of the car until the next morning. I called the Hertz 1-800 number and they told me it was a Hertz Licensee Rental location and I would have to call the local number. I called and they told me the rates had gone up in the last week (almost 60%!?). Hertz also said they did not have a bereavement policy. On the call, I told the employee about the car being dirty and he said they would check into it. I never received a call back from Hertz. When I returned the car on April 17 two employees were behind the counter. They told me the same thing about the price increase, and when I told them about the interior of the car being dirty they both said "oh I know who that was". Evidently, there had been several complaints recently regarding the cleanliness of their cars, and all the complaints had been cleaned by the same employee. I continued my check out and left to catch my flight home. I would like to thank the two employees who checked me out as they both told me their condolences. They were also helpful in making notes in the computer regarding my complaint. I do realize there was nothing they could do, as neither was the owner.
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Rated #4
National
8.3 Excellent (17 reviews)
1 location in Rapid City
National
Locations in Rapid City
  • 7.7
  • 9
  • 8.2
  • 8.4
  • 7.9
Recent reviews
7.9 Good2021 Jul 21
They could have done a lot better job of cleaning the windshield on the inside, Also I was told that their was a shortage on rental cars an that was why I had to pay the price I did. That was Bs As the lot was full of cars an their was more on the lot down below.
6.4 Good2020 Oct 04
The car was filthy when I picked it up. Someone had sprayed pop on the inside and the windshield was covered and hard to see out of. There were greasy fingerprints all over the cockpit panels, the seat was stained, and it wasn't vacuumed out after the last customer. It was very obvious that nothing had been cleaned after the last customer.
5.6 Okay2020 Jun 18
There were A LOT of hidden costs!!!.. I booked online and prepaid. I had an emergency so I called them directly to add 1 more day, that day alone was over $200.00 (at the same $46.00 rate)...for ONE DAY!! There was no way to book the same car through priceline, so I had to suck it up. Perhaps details of the total fees before the car is rented would be helpful
6.4 Good2019 Jun 30
Give me the car I rented instead of one with 5 less seats. Change oil or reset warning. Clean car. Instruct us on hot spot or turn it off.
10.0 Excellent2018 May 04
Very easy pick up and drop off- very nice people
10.0 Excellent2018 Apr 07
The counter is very easy to get to in the Rapid City airport and the agent was quick and helpful. We were on our way in no time!
8.0 Excellent2016 Oct 23
National Rapid city sdFree upgradeInside door jambs & rear hatch area was filthy
5.6 Okay2016 Jul 20
no issues, except vehicle interior was FILTHY on pprice was fair. in-terminal was convenient. processing was fastvehicle had not been cleaned. there was tar all over the carpet and seats. There was ink pen, or marker, on the rear-most seat. There was debris between the back seats that was not vacuumed. Pulling out of the parking lot, I hit the breaks to have a vitamin water bottle (full) roll out from under the seat at my feet. I went back inside to point all of this out. It was noted on my paperwork.
10.0 Excellent2016 Jun 03
National Car Employees at Rapid City Airport are GI travel a great deal around the US and the World. I always fly/drive and my experience with the guys at National Car Rental at the Rapid City Airport was awesome. The guys I worked with both at check out and check in were very helpful and accommodating. I rented a 2016 Buick Lacrosse and it was a great ride. Thanks so much for a very pleasurable experience with National.
3.2 Mediocre2016 May 29
Located in terminalDon't understand why I have to give all my flight info to use a debit card but, credit cards get a fast pass. Sill had to pay in full before the keys were handed over. Not the best customer service.
Rated #5
Avis
8.2 Excellent (18 reviews)
1 location in Rapid City
Avis
Locations in Rapid City
  • 8.6
  • 8.2
  • 8.3
  • 8.5
  • 7.2
Recent reviews
7.9 Good2021 Oct 17
I had a mystery vehicle, i.e. I didn't select what we would get, but I was very pleased with what we were given. Vehicle wasn't ready at the appointment time so we had to wait nearly an hour to get the vehicle. Cost to rent seemed expensive.
10.0 Excellent2021 Oct 03
I usually rent from a competitor with which I have status. However, their prices were terrible that weekend. I rented a modest car from Avis but ended up in a great Ford SUV. I'm more likely to rent again from Avis now.
10.0 Excellent2021 Oct 02
Price was great! Service was great.
10.0 Excellent2021 Sep 06
Everything was great except the price. $3600 for 10 days rental for a full sized car. I guess that’s because of the car shortage. Wow.
7.9 Good2021 Jul 20
The website refused to allow us to reserve a car for the 4:30 pickup time. It read that, but when the final version came up it defaulted to 9 PM. Very messy. HOWEVER, the local agent figured a way to reconcile the situation so it worked well in the end. Just extremely frustrating at home, trying to make it work right.
2.0 Mediocre2020 Jul 31
The car I booked on line didn’t exist. Showed up at the counter. No one was there called the number. Lady identifies herself as the owner tells me she doesn’t even own a car like that in her business.
8.4 Excellent2019 Sep 05
Every aspect of pickup and drop-off was very easy and smooth.I was supposed to get a Chevrolet Impala or equal, but got a Hyundai Sonata, which I do not consider as equal.
8.0 Excellent2019 Sep 03
The staff was great! Very friendly and quick. Explained everything.The price for the car for one weekend was a bit high, and the car was small and not very powerful. Only 2 suitcases fit in the trunk. But it got us where we wanted to go.
7.2 Good2019 Aug 08
Staff was helpful and drop off was easyWould have liked a smaller vehicle, like what we requested.
8.0 Excellent2018 Sep 17
Unadvertised feeThere was a mileage limit that was so low that I would not be able to complete my planned activities. They were quite willing to sell me a higher mileage rate, but the original mileage restriction was not advertised (to my recollection), so I did not have an option but to add this fee. If I had this knowledge sooner I may have reserved with a different company.
Rated #6
Budget
7.8 Good (14 reviews)
1 location in Rapid City
Budget
Locations in Rapid City
  • 8.2
  • 7.8
  • 7.9
  • 7.8
  • 7.4
Recent reviews
1.9 Horrible2021 Jul 07
Vehicle was filthy when I picked it up, I never got a receipt when I checked out and very disorganized process for renting. Keys lying all over the counter and staff acts like it’s their first day on the job trying to find your records and navigate the computer. Also pricing was not what was quoted on website.
10.0 Excellent2020 May 30
The whole experience far exceeded my expectations ....From pick-up to drop-off
9.2 Excellent2019 Oct 01
Staff very helpful and friendly.Price could have been lower.
9.2 Excellent2019 Jul 23
Staff at Rapid City, SD was friendly and cars were right out the airport exit doors.Staff could of been more familiar with the additional insurance sold on the web site. They told me it didn't cover an additional driver, which is why I purchased it through you rather then budget.
8.0 Excellent2018 Sep 11
Great car but they need to do better at explaining optionsThe car was a very smooth ride and drove very well. Was very handy to have the two extra seats in the back that made it comfortable for 6.They were not very good at explaining all the extra charges associated with the insurance and gas options which cause my rental to wind up being almost double the original quoted price.
10.0 Excellent2018 Aug 23
Quick, easy rentalLast minute rental decision made simple!Counter person requiring a SSN!
Eagle Rent A Car
1 location in Rapid City
Eagle Rent A Car
Locations in Rapid City
Recent reviews
Easirent
1 location in Rapid City
Easirent
Locations in Rapid City
Recent reviews
Rent-A-Wreck
1 location in Rapid City
Rent-A-Wreck
Locations in Rapid City
Recent reviews
Sunnycars
1 location in Rapid City
Sunnycars
Locations in Rapid City
Recent reviews
278 travelers who rented a car in Rapid City gave the car agency they used an average rating of 8.7

Car rental locations in or near Rapid City

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When to book a rental car in Rapid City

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Top tips for renting a car in Rapid City

  • There is plenty to discover in and around Rapid City and the best way to ensure you get to see everything is by renting a car during your stay. The city has various places of interest like the Dinosaur Park, Skyline Wilderness Park, or Watiki Waterpark, but, being nestled next to various major national parks, it is also the perfect base for extended walks and hikes. With their own hire car, travelers are guaranteed maximum freedom to explore everything on their wish list.
  • There is a regional airport (RAP) east of the city and it features various onsite car hire agencies, so the easiest way to start your time in Rapid City is by picking up a car right there. Internationally acclaimed agencies like Avis, Hertz, and Enterprise offer their vehicles for travelers, and with a car you will be in Rapid City in approximately twenty minutes via the SD-44 W.
  • Driving in and around Rapid City during the winter can be adventurous, as the cold season can bring plenty of snow to the mountainous region. It is imperative to prepare for driving on snowy and icy roads when visiting in winter. First of all, ensure there are the appropriate tires on your hire car and consider renting additional snow chains if weather conditions are severe. Adjusting your speed and slowing down are important aspects when driving in wintery conditions, and remember to switch on your headlights so other cars can see you better.
  • Like every city, Rapid City has certain times in which traffic increases and main arterial roads can be clogged up. If possible, avoid driving through the city during the morning rush hour between 7 and 9 am and the evening rush hour from 5 to 8pm. Especially the I-190 and I-90 can face severe traffic increase during these times, with commuters coming in and out of Rapid City.
  • Book your rental car in Rapid City at least 1 day before your trip in order to get a below-average price
  • Standard rental cars in Rapid City are around 42% cheaper than other car types, on average

FAQs about renting a car in Rapid City