Pros: Short line even without standing in Gold line. Low mileage modern car as upgrade when compact sedan not available. Simple return process too.
Cons: Chevy Malibu upgrade when compact sedan not available was acceptable (no other sedans available). Just not my preferred brand/model.
Pros: The staff was friendly and the pick up was quick and easy. When we got to the car we found they gave us an upgrade for no extra cost. Must have been what they had available at the time.
Cons: Everything went smoothly. The price was higher than we would have preferred, but that was because we picked up in Rapid City and dropped off in Sioux Falls. The price was lower through Kayak than directly with Hertz. It couldn't have been easier though at both ends.
Pros: Great car great staff
Pros: Kale, the RAP airport, was awesome!
Cons: The signage in the airport parking instructing renters where to drop off rental vehicles could be better placed. It was difficult to know what to do as Rapid City is a smaller airport and rental agencies do not have staff in the lots to direct customers returning vehicles. Providing drop off instructions at pick-up time might be helpful.
Pros: Drop off was very easy and quick. The gas refill price was excellent.
Pros: Staff very efficient and friendly.
Cons: Hertz did everything great. Engine noise and especially tire noise on Toyota Rav-4 was annoying.
Pros: Friendly staff
Cons: Nothing at this time
Cons: Staff at the desk could have been a bit more professional
Cons: All good
Pros: one way rental, only one available from this location
Cons: triple the price of same place drop off, minimum three days at high rate.
Pros: The Rapid City Airport staff was fantastic. Hi I took great care of us, helped us get our cars, and remembered us when we returned nearly a week later. I had a terrific experience.
Hertz has 1 rental location in Rapid City. Take a look at our Hertz rental location map to find the best rental cars near you.