9.6
Pros:all around good deal!Cons:Nissan Rogues are not the most comfortable ride, but not bad overall.Reviewed 2020 Oct 12
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9.2
Pros:The airport was difficult to find where to drop off. Had to park and go inside to ask questions.Reviewed 2020 Jul 26
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9.6
Pros:speed at check inCons:Better tires to navigate through the snowReviewed 2019 Dec 09
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8.4
Pros:the pick up and drop off was very easyReviewed 2019 Sep 29
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9.2
Cons:Car was not cleanReviewed 2019 Aug 20
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5.2
Pros:Staff was good, truck was notCons:Truck was well used and could have been cleaner inside. Inside had an odor to it. Alamo must have acquired this truck used and put it into service. I had a new Ford four door pickup rented from Hertz the week before and it was great. I thought I was getting a better deal with Alamo on the trip.Reviewed 2019 Jun 26
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9.6
Pros:Pick-up and drop-off were both fast, efficient, and friendly.Cons:The directions at the airport for rental car return aren't very clear. There should be a sign for a right turn, just near the rental car parking area. Since there isn't, I drove straight on until I realized I must be in the wrong place.Reviewed 2019 Jun 24
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9.2
Cons:Great car, great service. To expensiveReviewed 2019 Jun 15
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10.0
Pros:Great experienceReviewed 2019 Jun 11
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10.0
Pros:Easy check-in and checkout! Car was clean and gas tank full. Offered an upgrade on arrival, and that was perfect for planned 15 day rental! Return of car at Spokane airport was exceptional with everything completed in a few minutes by the attendant in the lot at 6:00AM in the morning. No need to go inside and stand in line waiting at a counter!Reviewed 2018 Oct 09
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8.4
Pros:Easy pickup and drop offReviewed 2018 Sep 19
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6.8
Pros:The outback was perfect for our needs. It ran well and got good gas mileage overall.Cons:The person at the counter seemed rude and impersonal. Her tone was snippy and arrogant when explaining the damage policy. I understand she needed to let us know what we would be responsible for in the event of damage, but I felt bullied vs. informed. I noticed another customer got similar treatment when they were picking up their car. Hopefully, Alamo doesn't train their employees to be this way. We did purchase additional insurance through Allianz when we booked the car online in July. We treated the car like it was our own.Reviewed 2018 Sep 18
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