Car rental at Chicago O'Hare Intl Airport

Car rental at Chicago O'Hare Intl Airport

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Chicago, IL, United States - O'Hare Intl
27 May — 3 Jun
Same drop-off
Chicago, IL, United States - O'Hare Intl
Fri 27.05
Noon
Fri 03.06
Noon
Driver's age:

Search hundreds of travel sites at once for car rental deals at Chicago O'Hare Intl Airport (ORD)

Cheap car rentals in Chicago O'Hare Intl Airport

Economy₪305/day
Compact₪308/day
Intermediate₪318/day
Standard₪314/day
Full-size₪314/day
Minivan₪512/day
Full-size SUV₪380/day
Luxury₪320/day
Intermediate SUV₪327/day
Standard SUV₪330/day
Best rates found by KAYAK users in the past hours.

Chicago O'Hare Intl Airport car rental reviews and directory

Rated #1
Alamo
Best rated
8.7 Excellent (571 reviews)
1 location in Chicago O'Hare Intl Airport
Alamo
Locations in Chicago O'Hare Intl Airport
  • 8.8
  • 8.9
  • 8.7
  • 8.7
  • 8.4
Recent reviews
10.0 Excellent2022 Feb 15
The gentleman checking me in was wonderful and was so happy and helpful! He put me in a good mood and really brightened my dat
2.0 Mediocre2021 Dec 16
I got the other car, I did not opted for it, the breaks were horrible and it was a risk travelling with 2years old kid. As I was struck in Chicago and wanted to earliest leave to Toronto the guys there did not offer me anything g I demanded and I paid huge amount for what j never asked for. I an talking to my credit card company to file dispute against your company and for sure tell give a review with pictures and videos.
10.0 Excellent2021 Nov 28
Easy and effortless…everyone was helpful and it was an incredible experience!
10.0 Excellent2021 Nov 22
Great service great auto
10.0 Excellent2021 Nov 01
Our front desk clerk was very professional and had a great personality. Wish I could remember his name but he was ⭐️⭐️⭐️⭐️⭐️
3.9 Mediocre2021 Sep 07
Car was pretty beat up for a rental, would have expected something a little better maintained. Hadn’t had a oil ch age since March, lots of seat stains. Scratches in truck bed.
7.9 Good2021 Aug 25
Liked other vehicle options that were available and flexibility to choose. Have the vehicle that was requested or more choices other than two. Not a problem though, satisfied with what rental overall.
7.9 Good2021 Jul 12
pick up and drop off. LONG WAIT at counter. Only two people were working
8.0 Excellent2021 Apr 26
Was talked into buying a toll pass for $10.99 a day. Was a rip off.
10.0 Excellent2021 Mar 30
Alamo staffs were very friendly and helpful. My flight arrived a little earlier. Not sure if that's the reason, but their system shows the total price more than doubled comparing to my reservation receipt. The airport Alamo staff were able to get it fixed.Because of the price difference, it took quite some time for the airport Alamo staff to get it resolved. Wish the system, especially for the reservation through 3rd parties, can be more seamless and fewer issues.
Rated #2
Enterprise
8.4 Excellent (252 reviews)
1 location in Chicago O'Hare Intl Airport
Enterprise
Locations in Chicago O'Hare Intl Airport
  • 8.6
  • 8.7
  • 8.5
  • 8.4
  • 8
Recent reviews
10.0 Excellent2022 Apr 29
Enterprise always offers better service. On this rental, the guy offered me a choice of SUVs and (when I explained I was picking up my kid from college) said he could substitute a minivan at the same price. That worked better for me so I ended up in a nice, new hybrid minivan for the long ride.
2.0 Mediocre2021 Dec 17
1.5 hour wait... told things I knew were not true. Car smelt like smoke after the detailing smells wore off. Not a fun experience at all and will not use Enterprise again.
7.9 Good2021 Jul 14
The staff were very helpful and friendly. Pick up and drop off we’re smooth. There was some trash in the car, under the seats, water bottle and receipts, so they could do better on cleanliness. Overall, a good experience!
10.0 Excellent2021 Jun 29
Pickup and drop-off was very fast with the exact car I had reserved.Rental car prices can always be lower, right?
2.0 Mediocre2021 Jun 14
Charger 40% more on top of quote due to an additional “surcharge/tax” which I wasn’t told about until the very last minute of getting the car. Lame.
10.0 Excellent2020 Nov 30
Easy pickup and drop off - friendly staff - clean and comfortable car
10.0 Excellent2020 Nov 23
Easy pick up and drop off
9.2 Excellent2020 Jul 10
Very helpful staffA lot of hidden fees I wasn’t aware of
10.0 Excellent2020 May 06
Staff super friendly and helpful. Everything was super easy
9.2 Excellent2019 Dec 02
Staff was friendly, car clean, drop off pick up easyBigger car
Rated #3
Hertz
7.4 Good (318 reviews)
1 location in Chicago O'Hare Intl Airport
Hertz
Locations in Chicago O'Hare Intl Airport
  • 7.9
  • 7.7
  • 7.3
  • 7.1
  • 7.1
Recent reviews
2.0 Mediocre2022 May 04
They charged me two times for the same car.
8.0 Excellent2022 May 04
Hard to pick up in Chicago, Easy in Milwaukee.
6.0 Good2022 May 02
Long wait for pickup.
10.0 Excellent2022 Apr 28
Great experience
2.0 Mediocre2022 Apr 22
I paid a specific price for the car through Kayak/Priceline. The cost let Hertz select the vehicle. 1. They gave me a small vehicle (despite a lot of inventory) 2. They charged me 30 percent MORE than I paid! I understood the price I pre-paid was paid in full. If I had know it was going to be 30% higher for a compact car, I would have gone elsewhere for price and vehicle certainty! Awful experience, especially as a business traveler!!
8.0 Excellent2022 Mar 14
Hertz agent incorrectly stated there was an EZpass on the car windshield. It was no where to be found. The first toll stop was an interesting experience.
8.0 Excellent2022 Feb 11
Over priced for one way rentals
10.0 Excellent2021 Dec 29
Made everything very easy. Excellent customer service.
8.0 Excellent2021 Dec 27
I have no complaints. The staff at the desk was friendly enough, there were three cars left in the zone/class that I had booked, and I picked one. The car was clean enough and nice enough, although with 40K+ miles it felt a bit... used. Still, a good car (Nissan Kicks), and perhaps a tad bigger than the class I had booked (compact), so I'm pretty happy with the car and the process.
10.0 Excellent2021 Dec 16
Very helpful agent overcame difficulties of drive in pickup> Only negative was lack of receipt.
Rated #4
Payless
7 Good (498 reviews)
1 location in Chicago O'Hare Intl Airport
Payless
Locations in Chicago O'Hare Intl Airport
  • 7.3
  • 7.3
  • 6.9
  • 6.6
  • 7.2
Recent reviews
4.0 Okay2022 Mar 01
Car was ok, but charges were added which I didn’t authorize. I had to call later and have those charges refunded.
8.0 Excellent2022 Feb 27
Everything was great except for the fee explanations. They didn't tell us that they added gas fees automatically and we filled the tank to avoid those. They removed them after we asked, but it wasn't a super simple process like we'd hoped. Cars were clean and comfy! Everything else was excellent.
2.0 Mediocre2022 Jan 04
no one answered the phone at the airport so i cancelled. never again
8.0 Excellent2022 Jan 03
Car we requested was ready when scheduled.
2.0 Mediocre2021 Dec 31
Scammed into extra charges
2.0 Mediocre2021 Dec 30
Reserved and prepaid for a car more than two weeks in advance the. Was told when I got there that they were out of cars. I waited for over an hour to get a car. When I went to the garage they had double booked that same car. Someone was already in my car. The attendant was able to get me a car but it was a Jeep Wrangler, not exactly the economy car with good gas mileage I had requested. First and last time with Payless. It wasn’t any cheaper than the big guys after they added their counter fee and other service fees to the bill.
6.0 Good2021 Dec 28
Avis/Payless have two different offices/desks, on two different floors. The signs pointed to the wrong location. Also, I was given the wrong location for my rental car. I spent a lot more time and did a lot more walking around with luggage than I should have.
2.0 Mediocre2021 Dec 27
The vehicle was dirty. Why rent a car that isn’t cleaned? Brown crap all over the hood. Not sure if the interior was cleaned because of the perfume smell. There was only 7/8 of a tank of gas.
2.0 Mediocre2021 Dec 24
I was not able to pick up due to their office being closed. Please support me getting my money back
4.0 Okay2021 Dec 20
The care wasnt very clean and it didnt even have a door remote, just one key on a ring. When I asked the attendant where was the remote, he just brushed me off.
Rated #5
Dollar
6.8 Good (342 reviews)
1 location in Chicago O'Hare Intl Airport
Dollar
Locations in Chicago O'Hare Intl Airport
  • 7.5
  • 7.2
  • 6.6
  • 6.4
  • 6.6
Recent reviews
2.0 Mediocre2022 May 17
Long Wait for pick up, told at the Register that the car booked was unavailable and to have it must wait for additional hours was a night mare. To save the time we had to upgrade and Pay more , was unexpected and unacceptable. A little courtesy to inform the status of the car ,would have been helpful. To pay the Money I paid , any other comapnay would have brought the car to the Terminal ---- The long wait and asked for addtional wait and availability of an upgraded car ---- all seemed a scam.
2.0 Mediocre2022 May 07
The car I requested required a 90 minute wait. Not happening after a six hour red eye flight. The only car they had was an exorbitantly priced SUV that, because I needed it for two extra days, end up costing me close to $700. NEVER. DOING. BUSINESS. WITH. KAYAK. AGAIN.
4.0 Okay2022 Apr 27
Car was not available on arrival - 1-2hr wait - so had to pay more for a different car that was available
4.0 Okay2022 Apr 24
I had to wait in a long line and then They had no cars available.. so I had to pay more for an suv. That car smelled like cigarettes.
10.0 Excellent2022 Mar 14
I appreciated that there was a windshield ice scraper in the car, since it snowed and/or iced a couple of times while I had the vehicle. Pickup and dropoff was convenient and easy.
8.0 Excellent2022 Mar 09
Counter staff were friendly. Car was great and good to drive. The remaining price to pay at pickup was 210. Lady at pickup counter was very friendly but took advantage of our flight tiredness and we never were told or shown the total remaining amount to pay. Later looking at the receipt it was 565. We were told it is not possible to rent without taking the LIS (150). We were told about Chicago toll charges and that she can enable to auto toll device, and I said we probably only need this twice as we were going South to Indiana, so she enabled it and I thought it just added tolls to your bill as you pass toll gates but instead this was a daily addition of 11.49 totalling to 68.89. Luckily on return I got them to remove this fee as I manually created a number plate account with the toll company for the rental period (8 in total for the trip instead). I used the Fuel Purchase Option which they said was 4 dollars per litre, which made it sound like they were only going to charge you for each litre they had to fill the tank but instead this is a flat 77.69, which is about 10 more than the capacity of the tank x 4 per litre. On return they were good to remove the unfair toll charges applied. So in the end I paid 474 instead of the 210 I expected according to Kayak. I think the price at pickup needs to cover everything to avoid all the surprises (and avoid being taken advantage of).
2.0 Mediocre2022 Mar 03
We had to wait 1 hour at the airport desk for our car to be ready, and the airport was not even busy. I’ve never had to wait for a rental car even when airports are packed with people. It really got the trip off to a bad start.
10.0 Excellent2022 Feb 27
Friendly, courteous staff that was prompt and easy to work with.
6.0 Good2022 Jan 20
I'm from the deep south, and it would have been nice if the rental clerk had suggested a 4WD vehicle since I was going to the far north of Wisconsin. The rented vehicle, a Chrysler 300, was nice in terms of comfort, but poor in terms of useability in the snowy northern region I was visiting. I had to borrow a vehicle from family to be able to do anything while I was there, leaving the Chrysler parked for the better part of a week as a rear-wheel drive car was pretty much useless in the ice & snow. Also, the tires on the vehicle appeared to be standard radials rather than all-weather tires, so handling in the less-than-ideal conditions was sketchy at best, and actual snow tires would have been nice.
4.0 Okay2021 Dec 25
Not worth it, after they add so many additional fees it is much better to go with a larger rental company.
Rated #6
Budget
6.8 Good (290 reviews)
1 location in Chicago O'Hare Intl Airport
Budget
Locations in Chicago O'Hare Intl Airport
  • 7.4
  • 7.2
  • 6.7
  • 6.6
  • 6.6
Recent reviews
2.0 Mediocre2022 May 18
Since they overcharged me and made a mess of the entire rental process I will never use them again.
8.0 Excellent2022 May 17
There was a long waiting line while the customer services was only two.
2.0 Mediocre2022 May 11
I never got a car because there were 20 people on line with only 1 agent. After 10 minutes she completed 1 transaction. I wen over to hertz and for just a few more dollars I was getting my car in 10 minutes instead of what would have been hours
2.0 Mediocre2022 May 08
They didn't gave me car without US credit card.
2.0 Mediocre2022 Apr 20
Poor service during pick up
6.0 Good2022 Mar 21
Had the issue with budget rent a car. didn't have our name in their system!
6.0 Good2022 Mar 02
The car was good, but the price quoted on the voucher wasnt honoured. We were quoted £365 but ended up paying £500, despite rejecting any extras.
8.0 Excellent2022 Feb 14
Was told I would pay $116. I did show up the next day within the hour - however there were delays at pick up so I technically returned before the 24 hour period was up & my bill increased to $204. I will be contacting customer service for partial refund.
2.0 Mediocre2022 Feb 09
The Budget rental counter in the Ohare location was a very bad experience for us. Prior to arriving at the counter to pick up my reservation that I had made in advance, I knew that my credit card was having some problems. So I wanted to use my debit card. Because I wanted to be well prepared, not only did I read the rental agreement, I also called the ohare location to ensure that everything was in order to use my debit card. I brought all of the paperwork that they asked for, however upon arrival for pick up, the two women at the counter were very negative about us using a debit card from the get go. They found every excuse in the book to not let us use our debit card. They over analyzed the name on the card, they only allowed one authorization swipe, they questioned the validity of our license, etc. Etc. The manager above them was very kind, and was willing to let us rent but then the woman didn't let us know that the debit card can only be swiped once, and she also didn't try to manually overide the hold since it was a debit card and not a credit card. Long story short... The woman made it impossible for us to pick up our rentals on that day, even though we were in a very urgent situation where having a car was non negotiable, hence the rental in the first place. Thankfully other people at other counters from Thrifty and Uhaul were SUPER cooperative and helpful, and we were able to get the vehicle that we needed. Those people saved the day, but Budget absolutely left us high and dry.
10.0 Excellent2022 Feb 05
We had not rented a car in years and used our Costco membership to link up with Avis/Budget rental. Although we had seen some negative reviews about the drop off at O'Hare, we found it to be super easy and convenient. Unexpectedly we also had to rent at the last minute we also had to rent a car when we returned to the airport. We went through the same online process and it was SO simple and straight forward. Dropping it off at the O'Hare location was painless. We would not hesitate to do a rental through Costco/Kayak again in the future.
Rated #7
Advantage
6.8 Good (174 reviews)
1 location in Chicago O'Hare Intl Airport
Advantage
Locations in Chicago O'Hare Intl Airport
  • 7.1
  • 7.2
  • 6.6
  • 6.2
  • 6.7
Recent reviews
6.0 Good2020 Jan 02
check in and drop off was smooth. Car was cleanThey did not have the crossover/SUV that we reserved and we had to accept an intermediate sized vehicle instead. Car inventory seems low
10.0 Excellent2019 Nov 04
There was no wait!
10.0 Excellent2019 Nov 03
Staff very friendly and helpful especially the last gal at dropoff
10.0 Excellent2019 Oct 30
Friendly staff throughout the pick-up drop-off process. Reasonable rates and quick serviceRefueling at $9/gal??
5.2 Okay2019 Sep 20
Staff was rude, nickel and dimed me with serious hidden fees. You’re forced to do a $200 hold and told it’ll be given back, but you do not get the majority of it back for fees unexplained.Customer service, pricing clarity
4.0 Okay2019 Aug 13
Initial registration pickup were great! Car smelled horrible! Rental return process was not good.
10.0 Excellent2019 Aug 11
Good value. Nice car. All went smoothly!
5.2 Okay2019 Jul 17
Almost no line at check-out, while the brand names had huge linesNot really friendly service at the counter. Clerk did not speak loudly or clearly. Car was leaking oil and left a good sized oil stain in my new concrete driveway. Thanks!
10.0 Excellent2019 Jul 07
Good experience overall. The person who dealt with us at at the car return was great. Very courteous and had great customer service skills.
10.0 Excellent2019 Jun 17
The staff were all great. ORD's new system, where the airport provides shuttles to a new building where all the on-airport rental companies are located, gets rid of the "whose shuttles are best" problem. Our Hyundai Sonata only had about 2400 miles on it, and it was in pretty much perfect condition.Nit-pick: When cleaning the cars, go a little easy on the air "freshener".
Rated #8
Thrifty
6.5 Good (284 reviews)
1 location in Chicago O'Hare Intl Airport
Thrifty
Locations in Chicago O'Hare Intl Airport
  • 7.1
  • 7
  • 6.4
  • 6.1
  • 6.6
Recent reviews
2.0 Mediocre2022 May 12
Didn’t have a car available
2.0 Mediocre2022 May 08
Awful
4.0 Okay2022 Apr 24
We picked up the car in a dirty state 1. There was rubbish including candy wrappers in the rear 2. the front floor and mats were soaking wet and we had to run a fan in the car overnight to dry it out. 3. There was white writing on the left passenger window that we couldnt remove.
4.0 Okay2022 Mar 21
The car itself was fine. I had to wait three hours past my reserved pick-up time for a car. This was a business trip with meetings scheduled which were greatly affected by this issue. It was clear I was not the only one.
4.0 Okay2022 Mar 14
Our flights were cancelled in Chicago and needed a rental for Cincinnati. We reserved a car, and showed up and they said they were out of cars and charged us an additional $100 for SUV. Felt like a bait and switch but had not other choice.
10.0 Excellent2022 Jan 12
I liked the price. Allowing me to add a rake on top of our van. We were going g out of town for a month and. Could have used the extra room..
8.0 Excellent2021 Dec 21
The price was great! Once we arrived at Thrifty, we had to WAIT for a vehicle. There were so many people waiting for hours with their families. Once we got it, everything was fine!!!
2.0 Mediocre2021 Dec 10
The car was fine, but the pricing was not transparent. I wasn't able to reach a person to help me extend my rental nor a true customer service, nor did geographically located offices- all was routed to a call center and was told if I needed to make a change I would have to go to a counter (nearest one 6 hour drive away~!) This lack of accountability and the inability I had in having any sort interaction or answers was extremely frustrating. When I drove to an office counter LISTED ON THEIR WEBSITE at Pittsburgh airport, I was told that they had closed it a year before. How does a national company actually not have the time/staff to UPDATE THEIR WEBSITE??? I am baffled and left feeling completely frustrated by it all
2.0 Mediocre2021 Nov 22
Was horrible. Had to wait in line for and hour only to find out they didn’t have the vehicle that I had already paid for. Was traveling with my elderly father-in-law who requires a certain size SUV to be able to get in and out of comfortably. They offered nothing to help out with the situation. Was forced to use Alamo next door, who provided great service and had me in the vehicle I needed in less then 15 min
2.0 Mediocre2021 Oct 20
It’s tiring having a jerk try and charge you insurance without saying anything, then he acts like I’m taking a huge risk not buying $200 worth of Thrifty insurance. I have my own insurance coverage. I’m sure he gets away with it a lot as tired travelers just want to get into a car and go. I think of them as “Thefty” not Thrifty. But the car was fine. I will likely avoid them in the future unless I see a really really great rate.
Rated #9
Fox
5.9 Okay (252 reviews)
1 location in Chicago O'Hare Intl Airport
Fox
Locations in Chicago O'Hare Intl Airport
  • 5.9
  • 6.2
  • 5.8
  • 6
  • 6
Recent reviews
2.0 Mediocre2022 May 05
The one pleasant experience was Shahidah at at the desk when I rented the car. She was very helpful explaining how the toll system had changed in Illinois.She was extremely Professional. Now for the bad. The car stunk. A foul oder was masked by air freshener. After 1.5 hours the air freshener wore off. The car smelled as if someone had changed dirty diapers in the back. In addition, anytime you applied the brakes above 60mph the steering shuttered. I was told I could return the car , but Indianapolis is along way from Chicago. I would spend one day of my vacation driving to Chicago and back. I am afraid this will be the last time I use Fox!
6.0 Good2022 Apr 25
Hours of operation were great. Staff was friendly and prompt. Car was dented, filthy, had broken sunglasses holder that would not close, and one burned out headlight. We were extremely disappointed with the vehicle we received.
2.0 Mediocre2022 Apr 22
They left us stranded without a car. No response from customer service. We were lucky that we got a car with Payless but as it was booked at the airport we paid double. I'd never use Fox or Rentalcars.com again
2.0 Mediocre2022 Apr 19
An awful experience. Apparently there was some fine print with Priceline restricting where I could drive the vehicle. Because I was driving 2 hours to a nearby state they refused to rent the vehicle. I have no idea where this fine print was in the reservation process but there was no transparency. It was 10pm on Friday night of a holiday weekend and I had to go to one of the big 3 rental agencies and pay the walk up rate. Guess what, the walk up rate was exactly the same as what Fox offered through Priceline. I will never book with Fox again (or go through Priceline).
4.0 Okay2022 Apr 08
I cancelled my rental when advised the contract wpuld be voided if I went farther than an adjacent state. That would have been good to know before I rented the vehicle.
10.0 Excellent2022 Apr 07
Fox was good. Easy drop off. Long line to pick up and person at the check in desk let people from back in first which made several customers angry. Didn't care for the car, but that's not a Fox problem, it was a Mitsubishi problem.
2.0 Mediocre2022 Apr 05
Waste of time and money. Great price lured us to this deal just to waste time at the counter and be refused a car after agent did not like our destination. This is a scam with unlimited mileage just to find out that if you leave neighbouroring states you will be fined $2,000. Why can’t be listed next to unlimited mileage?
2.0 Mediocre2022 Apr 05
awful will never book again
4.0 Okay2022 Mar 31
They claimed that there's no car size which I booked and tried to charge me more for upgading car. I arugued and they eventually only increased a small amount. They said that cleaners called in sick and there's only two car cleaner that day.
10.0 Excellent2022 Mar 29
Car requested was not available but got upgraded to the first SUV available
Rated #10
Routes Car & Truck Rentals
5.4 Okay (204 reviews)
1 location in Chicago O'Hare Intl Airport
Routes Car & Truck Rentals
Locations in Chicago O'Hare Intl Airport
  • 5.8
  • 5.7
  • 5.3
  • 5.1
  • 5.6
Recent reviews
2.0 Mediocre2022 Apr 26
The pickup process was really really unfortunate. It took over an hour from when I started walking to figure out where to go to actually getting the car. Probably closer to 90 minutes. I might've been able to go faster if I hadn't taken the train to the car rental terminal, but I didn't really understand where I was supposed to go. 20 minutes'ish on the train + walk. I waited for the shuttle around 30 minutes, despite the "10 minutes" statement on the phone. 10 minute drive + waiting for everyone to get in. Check in was relatively quick but at least 10 minutes until I had keys in my hand. Another 5 minutes waiting in line to get the car scratch document updated to cover the gouges in a couple places. The car was nice, and though it had a cigarette smell it was very clean. I however would never rent from them again, despite potentially saving $10 or whatever it was.
6.0 Good2022 Apr 18
I had to cancel my reservation because they do not rent to locals. It was an inconvenient situation but the cancellation process was easy.
10.0 Excellent2022 Apr 12
After booking With Routes through Kayak(Rental cars.com), my friend starts sending me reviews. I start really worrying I have made a mistake -_-. I read the rental agreement and call the next day to put my mind at ease and the lady on the phone is super nice and helpful and answers all my questions. We get to the airport and you take the rental car shuttle to where all the rental companies are BUT then you wait for the routes shuttle bus that takes you to their company. You need the same stuff to pick up this rental that I have needed for Enterprise and Avis so I don’t know why people have such a problem. Drivers license, major credit card (not debit), proof of insurance, and flight return info if flying in and out. The guy behind the counter was super nice, gave me an option between two cars. I picked a super cute teal Jeep Wrangler!! Always get the toll pass in Chicago!! Some of their tolls don’t have people OR don’t even accept change so they will bill you later plus a 30-50$ fee I believe. Return was awesome and easy and they drove us straight to our departing flight company’s terminal! Great experience for a third of the price and I will definitely rent from them again!
4.0 Okay2022 Apr 12
Absolutely ridiculous you have to show a return flight ticket to get a car.
2.0 Mediocre2022 Apr 11
I really suggest including on Kayak that this particular car agency only provides rentals if they have round trip flights out of O'Hare and this was only after calling the location to verify this. After finding out this information I called customer service where I paid in advance and they said they could not refund me my payment because this was listed on the booking information. This was not. Even on the website I was transferred to, to make payment. So yeah, this could have been way better.
2.0 Mediocre2022 Apr 06
just want to tell you im totally disappointed cos when i did online booking they charged me from my debit card when i was there to pick up the car they asked me for credit car which one i dont have this is not far at all that charged me ans steal a money and i didn't have a chance to get a car. anyway i wll remembered.
10.0 Excellent2022 Mar 31
So easy. I’d suggest calling the location to determine how you’ll get from the airport to the facility. I was left a bit in the dark because I didn’t call. Easy solution. Call ahead.
10.0 Excellent2022 Mar 14
Quick easy and affordable
2.0 Mediocre2022 Mar 10
Had to go with Routes because all majors were sold out. I will never do it again.
8.0 Excellent2022 Mar 08
I liked the car that i received. Great value for the money as well.
Rated #11
Airport Van
7.7 Good (74 reviews)
1 location in Chicago O'Hare Intl Airport
Airport Van
Locations in Chicago O'Hare Intl Airport
  • 8.1
  • 8
  • 7.6
  • 7.1
  • 7.7
Recent reviews
6.8 Good2020 Mar 27
The store agent charged me $25 for 2gallon
10.0 Excellent2019 Sep 24
The AVR staff, Larenzo, was extremely helpful and professional. He checked me in, answered all my questions, and guided me through the process. I was in and out in less than 5 minutes.
6.0 Good2019 Jun 11
Good price is the only positive about my experience.Pick up and drop off is awful. You must take the rental shuttle to the main rental terminal off site, then call for their own shuttle to take you further off site. I waited an additional 25 minutes for the extra shuttle. Furthermore there was no urgency. Van wasn’t washed until we checked in
2.0 Mediocre2018 Dec 27
The worst car rental experience ever!Absolutely nothing!This location is super shady with their pricing. Why do you, as KAYAK and priceline.com, allow this company to post on your website that unlimited miles are included in their pricing without an asterisk or something to let the consumer know there’s an actual restriction for in-state customers before reserving the vehicle? I was already under pressure to get this vehicle for the holiday trip my family and I were having to NYC. I had to find out at the store that was 30 minutes away from me. Lastly, the staff there was super rude, and had their lines ready to justify their shady practices. Not once did they apologize. They just went to the fine print to clear themselves. I mean, how many people read the fine print on their cellphone contacts, new phone policy, or new credit card policy? I bet not many do. That's why you post that restriction on the front, so people can make the right choice right away and not waste time. I’ve had bad experience renting vehicles, but this takes the cake.
2.0 Mediocre2018 Aug 11
Horrible experienceNothingMy reservation was cancelled after I moved it from 12pm to 3 pm and the agent was completely rude and the manager’s only response was to let him know who I spoke to in order to change my reservation! Like that was going to help me in some way! Will never, ever do business with them again!!
10.0 Excellent2018 Aug 10
Very helpful staff and great value!We eanted an exonomical solution for transportation. We ended up getting a mini van which was actually cheaper than an Economy Class vehicle. Plus we got an upgrade!
9.6 Excellent2018 May 18
Its not unlimited miles if renting locallyOf course they had restrictions on unlimited miles which was could be found after clicking through the littlest details. Still cheaper than other places.
2.0 Mediocre2018 Mar 14
Was not informed about milesLied about unlimited miles was getting charged permile
2.0 Mediocre2018 Feb 20
I spent almost an hour calling ,No one answer the phone for pick up shuttle service until I canceled my reservation and then they want to charge me for this incovinience ,
4.4 Okay2018 Feb 04
Poorly managed operation. The car provided had expired license platesHad to wait long time for pickup in freezing temps No marking or instructions for airport pickup location high mileage vehicle no phone number for location The car had expired licence plates. I was stopped by police and received ticket due to expired plates.
Rated #12
Sixt
7 Good (62 reviews)
1 location in Chicago O'Hare Intl Airport
Sixt
Locations in Chicago O'Hare Intl Airport
  • 7.5
  • 7.5
  • 6.8
  • 7
  • 6.8
Recent reviews
10.0 Excellent2022 Mar 24
When we arrived, a rep by the name of Erica greeted us extremely warm and made our arrival and rental car experience amazing. She was attentive to our specific needs and did her best to accommodate. Due to her excellent customer service, I will become a loyal customer of Sixt.
10.0 Excellent2022 Jan 24
I had great experience in Europe with Sixt. Chicago was equally great. I’ll come back to Sixt for future rentals.
2.0 Mediocre2021 Nov 20
Will never rent from again.
10.0 Excellent2021 Nov 17
Great experience from the people to the vehicle and payment.
10.0 Excellent2021 Nov 11
Quick rental, no line at the counter, easy drop off when done.
10.0 Excellent2021 Sep 13
The SixT employee who helped me out at Chicago O'Hare was outstanding. Exceptional customer service!
1.9 Horrible2021 Sep 12
Booked compact, they were out, would not honor the price.
10.0 Excellent2021 Aug 03
Great customer service!
1.9 Horrible2021 Jul 15
SERVICE UPON RENTING AT ORD AWFUL,TOOK OVER AN HOUR AND CALL TO HEAD QUARTERS TO GET A CAR !!
10.0 Excellent2021 Jun 21
The staff was great! Very friendly and knowledgeable.We did have a bit of a wait before a second staff member came out, but he was apologetic and very professional. He even provided us a free upgrade. The price of the rental was high, but I also booked last minute and it seems that all rental prices are very high right now.
Rated #13
Avis
6.8 Good (90 reviews)
1 location in Chicago O'Hare Intl Airport
Avis
Locations in Chicago O'Hare Intl Airport
  • 7.3
  • 7.3
  • 6.7
  • 6.5
  • 6.3
Recent reviews
2.0 Mediocre2022 May 16
There were TWO agents, and well over 100 people in line in front of me. When I finally got to the agent (who was great), there were easily 150 people waiting behind me. There was finally a third agent brought out. It was ONE HOUR AND 40 MINUTES from the time I arrived at Avis and got my paperwork. The car was fine.
4.0 Okay2022 Mar 22
Seat belt didn’t work, audio for phone/radio was intermittent, they didn’t explain gas policy well.
4.0 Okay2022 Feb 18
I repeatedly said, I will bring back the car full of gas. Please take off the charge. And repeatedly they put the charge to fill the gas back up. Pure fraud.
2.0 Mediocre2021 Oct 25
They charged me 150$ more then the quoted rice from kayak after the required 20$ deposit. They cancelled my Priceline reservation and put no show
10.0 Excellent2021 Oct 10
Needed a car that night after a cancelled flight. Was returning the car the following morning. Was gouged for $330 for the lowest level option. Believed there were zero other options available so took it. Got to the lot and there were hundreds of cars, at 7pm on a Friday night. The O'Hare rental car facility was great.
5.9 Okay2021 Jun 23
Please hire more folks to work at the front desk. There were 18 people in line and only 3 people to help them. I stood in line for 40 minutes.
4.0 Okay2021 Feb 22
Pickup was confusing as avis had no one at the desks, ghost town. Drop off was simple.Vehicle had broken glass under the seats and on floor mats at pickup, must've had broken windows previously?? 6 hour drive sounded like driving with the windows open, very loud and interior was not clean even though avis put a sticker on the dash starting vehicle was. Clean/sanitize from top to bottom....
10.0 Excellent2020 Aug 16
Easy, clean, friendly, efficient. Thanks!!!!I thought a bit expensive but you may not be able to help that.
8.0 Excellent2020 Jul 21
Car was great, Rental office great.As I was leaving the check oil and check tire light was on I ask the gentleman as I was leaving about it he said they just probably forgot to reset. It was late so I trusted and left. The next morning heading to my daughters hockey game, the car will not start. Could not detect key. I finally called Uber and continued to try to start actually got started before he got there so we drive to game. I had an hour before it started so I called Avis. The First Lady told me I could either go to wal mart to fix or drive 60 miles both ways to get a new car.... I said not an option. She put me on hold for forever I finally hung up and called back a nicer gentleman found one closer 20 minutes. I drove over they didn’t have cars available. By this time my head is about to spin off. So I drove back to game left my car running watched game and then proceeded to call again which I had to then drove to airport another 20 minutes away and get a new car. They were nice and helped me out so the service is lost somewhere in between. I will never use Avis again.
2.8 Mediocre2020 Feb 17
Pickup is like a pressure cooker environment. Deliberately made me wait (50 minutes wait on a weekday) and selling me lot of unnecessary services. I already bought insurance and they added insurance to bill without asking me. I still don’t know if I’d paid for gas, even though I filled gas while returning car. Very bad experience. Car isn’t of good quality either. It keeps prompting me about engine oil needing change and made me anxious if it going to stop on freeway.
Rated #14
Silvercar
9.9 Excellent (6 reviews)
1 location in Chicago O'Hare Intl Airport
Silvercar
Locations in Chicago O'Hare Intl Airport
  • 10
  • 10
  • 10
  • 9.6
  • 10
Recent reviews
10.0 Excellent2018 Feb 22
Fast, easy, full of featuresFast Pass Pickup and drop off was so quick and easy. No crazy fees for gas fill up. Great Cars. Super Clean.
Rated #15
National
7.9 Good (18 reviews)
1 location in Chicago O'Hare Intl Airport
National
Locations in Chicago O'Hare Intl Airport
  • 7.8
  • 8.4
  • 7.7
  • 7.8
  • 7.7
Recent reviews
10.0 Excellent2021 Oct 13
good price, good customer svc. Let's go Brandon.
1.9 Horrible2021 Jul 08
No car available on arrival
6.0 Good2020 Dec 18
The staff was happy to see and serve me. Good customer service.Even though I called ahead, there were no full-sized trucks on the lot when I arrived. They had to get one from some auxiliary lot and drive it in for me. The truck they grabbed had not been properly cleaned - filthy steering wheels and side windows so dirty that I could not see the side mirrors. National made up for this by giving me a free day of rent (refund), and a deep apology from the management. So I will try them again next time.
9.6 Excellent2020 May 01
Friendly staff...Cup holders and little cubby wasnt clean. Stick with spilled something.
9.6 Excellent2019 Oct 07
I was very pleased
6.8 Good2019 May 12
Way too much confusion trying to locate a car in the class I had reserved (luxury). 5 different people asked if we needed help (we did) but none delivered. After much delay, we got a car that was just cleaned and we’re on our way. Not a very good showing.
3.6 Mediocre2016 Nov 17
Car was dirty.
10.0 Excellent2016 Nov 06
Easy pickup, good car
Rated #16
Europcar
5 Okay (2 reviews)
1 location in Chicago O'Hare Intl Airport
Europcar
Locations in Chicago O'Hare Intl Airport
  • 6
  • 5
  • 5
  • 6
  • 5
Recent reviews
2.0 Mediocre2022 May 12
I got there and no cars. Then it took me almost an hour in the phone to get a refund
8.0 Excellent2022 Apr 20
Very straightforward check in desk and collection.
Advance Car And Truck Rental
1 location in Chicago O'Hare Intl Airport
Advance Car And Truck Rental
Locations in Chicago O'Hare Intl Airport
Recent reviews
Avr
1 location in Chicago O'Hare Intl Airport
Avr
Locations in Chicago O'Hare Intl Airport
Recent reviews
Chicago Van Rentals
1 location in Chicago O'Hare Intl Airport
Chicago Van Rentals
Locations in Chicago O'Hare Intl Airport
Recent reviews
E-Z Rent-A-Car
1 location in Chicago O'Hare Intl Airport
E-Z Rent-A-Car
Locations in Chicago O'Hare Intl Airport
Recent reviews
Easirent
1 location in Chicago O'Hare Intl Airport
Easirent
Locations in Chicago O'Hare Intl Airport
Recent reviews
Elita Rent A Car
1 location in Chicago O'Hare Intl Airport
Elita Rent A Car
Locations in Chicago O'Hare Intl Airport
Recent reviews
Flight Car
1 location in Chicago O'Hare Intl Airport
Flight Car
Locations in Chicago O'Hare Intl Airport
Recent reviews
Fox Autorent
1 location in Chicago O'Hare Intl Airport
Fox Autorent
Locations in Chicago O'Hare Intl Airport
Recent reviews
Goldcar Rental SP
1 location in Chicago O'Hare Intl Airport
Goldcar Rental SP
Locations in Chicago O'Hare Intl Airport
Recent reviews
keddy by Europcar
1 location in Chicago O'Hare Intl Airport
keddy by Europcar
Locations in Chicago O'Hare Intl Airport
Recent reviews
Kyte
1 location in Chicago O'Hare Intl Airport
Kyte
Locations in Chicago O'Hare Intl Airport
Recent reviews
NextCar
1 location in Chicago O'Hare Intl Airport
NextCar
Locations in Chicago O'Hare Intl Airport
Recent reviews
NU Car
1 location in Chicago O'Hare Intl Airport
NU Car
Locations in Chicago O'Hare Intl Airport
Recent reviews
Rhodium
1 location in Chicago O'Hare Intl Airport
Rhodium
Locations in Chicago O'Hare Intl Airport
Recent reviews
Right Cars
1 location in Chicago O'Hare Intl Airport
Right Cars
Locations in Chicago O'Hare Intl Airport
Recent reviews
Sunnycars
1 location in Chicago O'Hare Intl Airport
Sunnycars
Locations in Chicago O'Hare Intl Airport
Recent reviews
TravelCar
1 location in Chicago O'Hare Intl Airport
TravelCar
Locations in Chicago O'Hare Intl Airport
Recent reviews
3437 travelers who rented a car in Chicago O'Hare Intl Airport gave the car agency they used an average rating of 7.2

Car rental locations at Chicago O'Hare Intl Airport

Good to know

Most popular agency

Advance Car And Truck Rental

Most popular car type

Economy

Average price

₪219/day

Good deal

₪157/day

Top tips for renting a car at Chicago O'Hare Intl Airport

  • As one of the world’s busiest airports, a car hire at Chicago O’Hare Intl Airport (ORD) will make a great option to avoid the crowds and busy public transport transit systems, especially if you have a lot of luggage to carry, or you are travelling as a group. It could also work out as a more economical option if you consider the relatively inexpensive fuel prices. At just 17 miles from the centre of Chicago city, you can reach the city in just over 20min directly from Interstate 190, which is conveniently located next to the airport, and you can drive in comfort to your chosen destination.
  • The road system around Chicago is exceptionally good and you can connect to many major highways directly from the airport with your hire car. From the Interstate 190 on leaving the airport, you can merge with the Rosemont motorway interchange in just a couple of miles, heading east where you can then connect to other routes in all directions to reach other parts of Illinois. The Interstate 294 will take you to both north and south regions and if you take the Interstate 55, you can explore southern Illinois and connect on to neighbouring Missouri this way. Interstates are wide and well-maintained, making for a smooth journey and Chicago city’s grid-style roads are easy to navigate.
  • On your return to drop off your car hire at Chicago O’Hare Intl Airport, you can find a unique multi-level refuelling facility for a quick turn-around and 12 electrical charging points if needed. If you are approaching the airport on Interstate 190, take exit 2A, and the Mannheim Road north ramp, which will lead you back onto Zemke Boulevard to access the fuel points and to return your car hire back to the Multi-Modal facility.
  • It may be worth bearing in mind, the busiest times at Chicago O’Hare Airport are usually on a Monday, Thursday, and Friday with most of the traffic between 06:00-08:00 in the morning and again in the afternoon between 15:00-17:00. Try to avoid these hours if possible and take advantage of the late-morning, early-afternoon lull, to ensure a smoother process without the extra congestion.
  • 25% of our users found rental cars at Chicago O'Hare Intl Airport for ₪166 or less
  • Book your rental car at Chicago O'Hare Intl Airport at least 1 day before your trip in order to get a below-average price

FAQs about renting a car at Chicago O'Hare Intl Airport