Pros: location was convenient
Cons: category of car in Kayak booking did not match the category of car with the Dollar's category and of course, the actual car was a lower category than the booking made with Kayak. Car was not clean and mechanically did not feel very sound either. Directions for returning the car very unclear. The agent at the desk did not mark on the rental form how much gas was in the car but simply that it needed to be returned with the same level as what was received. Felt a bit scummy to get people to return the car full of gas instead of how much they got when they rented it. Last time to book this way.
Cons: be honest and dont charge 3000aed when its 1000aed for deposit
Pros: The staff were very friendly.
Cons: They only had one person working so it took 40 plus minutes to get my car.
Cons: Apenas salís del aeropuerto está la agencia y en 5 minutos t llevas el.auto
Ojo q para dejarlo en el aeropuerto d Dubai es medio complicado xq no está señalizado,. Hay q ir al Parking - Level 1 y ahí están todas las rentals
Pros: I have my family with me 3 children .
next day had a leak in the tires try to fix it mechanic told me tires are are too old dangerous must be changed ASAP .
Car has a light ‘engine service soon’ needs oil . I called me they never return to me .
Remote keys didn’t work correctly must press couple times to lock & unlock the car . Very bad experience.
I gave it back full of gas & wash it at car wash clean
They charged me $76.84 extra .
I’m going to dispute that and complain about the car .
I wasn’t happy at all .
Cons: They should’ve gave better car . I paid for a good service.
Pros: Accessibility to the store
Cons: Better quality of car
Pros: The Mgr. tried to claim I damaged the car as he found a small dent. The dent was there when I rented the car.
Cons: More customer friendly. They acted like jerks!!
Pros: Extremely easy rental process. Fantastic value for money
Cons: I signed uo for Ford Escape or Escape type of car where i can get backup camera, large display screen. but I was given MG which didn't have anything.
Cons: I was expecting a larger vehicle.
Pros: Staff wasnt friendly at all. Also, they dont explain anything about the extra charges that migbt appear on the account such as tolls.
Cons: Very poor experience from check in until dropping the car. Staff aren't friendly at all. They dont explain to customers anything. You feel that they just want to finish the transaction. I dont recommend them at all.
Cons: Dollar did not accept kayak reservation, I had to rent a car from another place
Full-size (Ford Explorer or similar) is the most frequently booked rental car type from Dollar in Dubai.
Dollar has 12 rental locations in Dubai. Take a look at our Dollar rental location map to find the best rental cars near you.