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2.0
late on pickup and drop off downgraded to micra from tiida.Reviewed 2021 Dec 10
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8.0
They did not have the car that was originally booked. But were gracious enough to upgrade me to a higher grade vehicle. Albeit that we felt that it was more expensive than it should have been. The people were very helpful and the vehicle was in excellent condition.Reviewed 2021 Nov 06
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2.4
Pros:NothingCons:Rude staff Price discrimination based on bank (more likely national origin) Damaged car False accusations regarding damages to gain more feesReviewed 2019 Jun 11
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8.0
Pros:Staff was very kind and attentive.Cons:The car was about 3-4 years old and the AC didn't work well.Reviewed 2019 Apr 03
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2.0
Pros:the car is differentCons:the car is differentReviewed 2019 Feb 27
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2.4
I don't like the servicePros:I don't like their serviceCons:I don't like their services also the price is highReviewed 2019 Jan 15
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2.0
Car of DeathPros:That my family was safe after vehicle malfunctionedCons:This branch Terminal 2 offered me a vehicle with poor maintenance. My family and I could have died on the highway when it malfunctioned. The staff couldnt care less about our situation and Mangosh even told me that ‘this is the Emirates, we are different, we dont offer the services you are asking for’. The team was deceitful and rude. I reported this branch to consumer protection services. If you dont want to die, avoid renting. I’ve contacted my credit card company to dispute payment to them. Kayak should not promote them.Reviewed 2019 Jan 13
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2.4
Not a great experience!Pros:I just liked the performance of the car.Cons:The interior of the car was absolutley dirty!! Very small car. It didn’t fit all of our 3 luggages. The price we paid for this car was not worried at all.Reviewed 2019 Jan 10
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5.2
Not same what I expectedCons:It was Audi Q7 and what they have Toyota PradoReviewed 2018 Dec 10
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8.8
Excellent Cars and Rental Service, but weak after-rental servicePros:Excellent car - they upgraded my rental East and hassle-free arrangement of delivery/pick-up of car No sudden surprise charges on the part of AvisCons:Lack of assistance in after-rental period, when I was suddenly charged due to a generic and unclear traffic violation ("interrputing traffic in any other way" for USD$150) after a day I returned the car, which I was completely not aware of why. I was asking their assistance to ask the police for the description of my violation/which road I commited the violation, since I am already out of the country. They were not able to respond to my request, and just charged me the traffic violation with myself having no choice but to helplessly pay, since they have previously blocked an amount in my credit card already.Reviewed 2017 Nov 30
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2.0
Don't choose a pick up time!!Cons:these people are scam artists they want you to pick up a pick up time so that they could charge you without giving you a car! Well played AVIS well played!!Reviewed 2017 Sep 07
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7.2
Nice but need to clean insidePros:Pickup counter employeeCons:Inside condition, the car was 2015 it's very oldReviewed 2017 Sep 06
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