Book Dollar car rentals in Florence

Reviews for Dollar in Florence

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6

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Okay

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get the carcar was clean

rented the cargreat price

car i reserved

2.0

Out tyre inflated and we waited pick-up truck 4 hours on the highway. After that pick-up truck left us where we do not know ‘’ where we are’’. Compony’s solition was that ‘’pick up a taxi and go hotel’’. We told them we can not pay 3 hours taxi price but they did not solve this problem. We are waiting to charge our losses. We were in a vacation but they made a disaster for us. And they lied to us about insuruance. Now still they did not pay out expense. We are waiting.Reviewed 2022 Jul 12

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10.0

It would be helpful to have detailed instructions of the location of the office since it’s quite far from the airport.Reviewed 2022 Jun 07

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8.0

Pickup in Firenze - it was very difficult to find the Office. Gps would have helped. Very expensive compared to the original price when we bookedReviewed 2022 Jun 03

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8.0

Whatever was used to disinfect the car smelled strong enough to gag you and took many days with the windows open to get it out.Reviewed 2022 May 30

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10.0

Even after a FLR baggage delay (Air France's fault) beyond pick-up time, Dollar was able to provide an excellent Fiat 500. Nine days later, at a drop-off as easy as it gets, the total was cheaper than the pick-up estimate. Plus, the Hertz/Dollar rep who took the car was an amiable tennis fan. A great rental Karma experience. Viva Dollar Aeroporto Firenze!Reviewed 2022 May 10

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10.0

The staff in Florence are excellent!Reviewed 2022 Jan 06

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2.0

Pros:Nothing, had to cancel due to complications with system.Cons:Your system is flawed if you have to adjust reservation. It doesn't work and no o e answers the phone to call for fixes.Reviewed 2019 Jun 04

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5.6

Pick Up/Drop Off Needs ImprovementPros:The car itself was in good condition.Cons:The line to check in was ridiculously long, the longest I have ever seen. It took 45 minutes to reach the counter. The line was as long when we returned the car. My father had a separate contract and wanted to pay cash, but couldn’t wait in such a long line. The counter outside to pick up the car was overwhelmed and we had to wait 30 minutes for one of our cars to be ready. There was no area to sit or get out of the sun.Reviewed 2018 Aug 26

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3.6

A nightmarePros:That we actually found the rental car return lot.Cons:I would strongly suggest no one return a car to Florence as their location is difficult to find, signage is absent, and it was stressful navigating our way because car rental is not right at airport. Check-in is at a mobile home-like setting.Reviewed 2018 Jul 03

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2.0

A nightmarePros:NothingCons:We got to the desk and they couldn’t find our reservations even though we had our reservation number. I called your 800 number and they said there’s nothing they could do. We were at the airport rental car counters for over 4 hrs. We had to make new reservations on line and wait to get the car. The rental car counters in Florence are full of people and it takes hours to get things done.Reviewed 2018 May 29

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8.4

They had an automaticPros:Liked that I can get automatic. Very confusing about fuel surcharge. Said I didn’t want it for 95 euros but it was on my receipt so I didn’t fill it up. At drop off I was told that was just shown but would have not charged so I got stuck paying that and a 36 Euro additional service charge.Reviewed 2018 Apr 03

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2.0

Some issuesPros:The person at the counter was pleasant. The cars were fine.Cons:We were informed at the counter that we would be charged identical prices for the two cars that were rented. However this was NOT what happened. The second car ended up costing more than twice what we were told the price would be. We also should have been informed about ZTL restrictionsReviewed 2017 Sep 06

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• 3.9 /10Avis Car Rentals at Florence
• 1.9 /10Europcar Car Rentals at Florence
• 4.7 /10Hertz Car Rentals at Florence

• What is the most popular rental car from Dollar in Florence?

  Luxury (Lexus RX or similar) is the most frequently booked rental car type from Dollar in Florence.

• How many car rental locations does Dollar have in Florence?

  Dollar has 2 rental locations in Florence. Take a look at our Dollar rental location map to find the best rental cars near you.

• Does Dollar have a car rental location at the airport: Peretola airport (FLR)?

  Yes

• Does Dollar offer shuttle or airport pick-up services from Peretola airport (FLR)?

  Yes