Book Hertz car rentals in Florence

Florence, TO, Italy
19 Aug — 26 Aug
Same drop-off
Florence, TO, Italy
Fri 19.08
Noon
Fri 26.08
Noon
Driver's age:

Hertz car rental prices in Florence

Economy₪260/day
Compact₪288/day
Intermediate₪366/day
Standard₪441/day
Mini₪258/day
Supplier choice₪235/day
Compact SUV₪335/day
Best rates found by KAYAK users in the past hours.

Pros

" and efficient."(in 2332 reviews)
" & comfortable."(in 5675 reviews)
"The "(in 5675 reviews)

Cons

"The "(in 195 reviews)
"There were NO !"(in 6133 reviews)
"I'll Hertz again."(in 511 reviews)

Reviews for Hertz in Florence

Overall Rating6.7 GoodBased on 119 reviews
Cleanliness
7.3
Comfort
7.1
Overall
6.7
Pick-up/Drop-off
6.4
Value for money
6.6

Recent reviews

Traveler rating
23
14
7
20
2
Find reviews that mention:
2.0
terrible customer service, was told to read the "fine print" and couldn't rent the car due to some restrictions that should have been clearly stated to customers instead of hidden in the "fine print".Reviewed 2022 Jul 20
review fromkayak
4.0
I reserved an automatic car and was told by hertz that Kayak always has this problem with reservation. I was given a manual car, had to pay extra to get the one I want. Ended up $100 over the quoted price. Not sure who needs to see this. I hope it get resolved for future customers.Reviewed 2022 Jul 09
review fromkayak
6.0
The pickup process took longer than expected. The cars didn’t seem to be ready for their pickup time. I don’t know what was causing the delay. It was a little anxiety producing because even though I knew I was going to get a car, I overheard someone being told there were no more cars (for a non refundable, prepaid reservation). I would suggest people go pick up their cars an hour or so before the scheduled pickupReviewed 2022 Jul 07
review fromkayak
8.0
Despite my declining the insurance coverages verbally (it is provided on our AMEX credit card) and on my Hertz profile, we were charged. Admittedly, when I checked after the fact, I did sign the contract that does indicate acceptance however, it was made VERY clear no insurance.Reviewed 2022 Jun 26
review fromkayak
4.0
Agents were rude and friendlyReviewed 2022 Jun 16
review fromkayak
2.0
I was given a damaged car and this was not disclosed/reported to me. This was an obvious attempt to hold me responsible for a previously damaged vehicle. I lost extra 20 min finding a Hertz employee to take pics and create a report. I was charged again a drop off to another location charge although this was included in my reservation cost. Most likely not going back to HertzReviewed 2022 May 28
review fromkayak
2.0
We were given a fully electric car. We have never used an electric car and didn't know how to charge it. We asked the lady who gave us the car and voiced our concerns, but she just said we'd be fine. She did not give us any directions about how to charge the vehicle even though we asked and instead just gave us a paper with some apps to use that she said would explain everything. The apps did not work well nor did they explain how to charge the car. So we ended up stranded at a station in the middle of nowhere trying to figure out how to charge the car. We called the Hertz station, and they said they would call us right back with instructions but did not call us back for an hour and a half and did not pick up our phone calls in the meantime. We finally found a local who was able to help us. It was upsetting that the car came with no instructions or guides about how to charge it and we received no help. The lady even made a comment about how if we were just going to drive to Sienna we shouldn't have needed to charge which makes it seem like our supposedly "unlimited mileage" vehicle was given to us with the expectation that we wouldn't drive more than 100 miles or so.Reviewed 2022 May 26
review fromkayak
2.0
El precio no coincidía con el de la aplicación. Nos agregaron 1 seguro, nunca nos dijeron que el conductor adicional tenía costo y nos lo cobraron!Reviewed 2022 May 04
review fromkayak
6.0
The price was the best at this location but it was super tricky to find. Not marked clearly. Car was not washed since they were busy and that was ok. Felt that the terms were very tight and the return at a new spot was crazy making. Most agencies were closed on Sunday and it was unclear where to drop off hours or where to take keys. Ended up going to rail termini in Rome just to make sure someone could check me in and there were no directions on where to take the car for returns there. Wasting about an hour circling around. Trying to find a person at the booth etc. not knowing Italian was def a hindrance. The staff were great once we found them. Car was very nice too. Just felt hertz could do a better job at clearly communicating where to both pick and then RETURN aaa they can be two different locations.Reviewed 2022 Apr 25
review fromkayak
1.9
There was no one at the office in Orvieto to drop off car. Two other customers waited with us for two hours to leave car. Despite calling twice and being told that someone would be there in five minutes no one showed up. All three left keys in a broken lock box at the office.Reviewed 2021 Oct 16
review fromkayak
7.9
Better rates.Reviewed 2021 Aug 02
review fromkayak
1.9
I have returned the car in FCO airport and reviewed it together with a Hertz representative. He confirmed everything was in order and after signing a tablet said he will send a confirmation email. Weeks later I get a letter on post saying that the car, which I returned in perfect condition has marks on it *many weeks later* and despite reviewing it with a Hertz representative (there were 3 of us in the car as well we all examined the car carefully and between the 4 people seeing it no one saw anything). I didn't know these kind of scams can happen in Europe. Shocking.Reviewed 2021 Jul 14
review fromkayak

Where can I find Hertz car rentals in Florence?

Via Borgo Ognissanti 137r, Hertz car rentals

Address

Via Borgo Ognissanti 137r

Hours

Monday08:00 - 18:00
Saturday08:00 - 18:00
Tuesday08:00 - 18:00
Thursday08:00 - 18:00
Sunday08:00 - 18:00
Friday08:00 - 18:00
Wednesday08:00 - 18:00

Phone

+39 055 239 8205

Address

A Vespucci Airport

Hours

Monday08:00 - 18:00
Saturday08:00 - 18:00
Tuesday08:00 - 18:00
Thursday08:00 - 18:00
Sunday08:00 - 18:00
Friday08:00 - 18:00
Wednesday08:00 - 18:00

Phone

+39 055 307370

Address

Via Del Sansovino 53

Hours

Monday08:30 - 18:30
Saturday08:00 - 18:00
Tuesday08:30 - 18:30
Thursday08:30 - 18:30
Friday08:30 - 18:30
Wednesday08:30 - 18:30

Phone

+39 055 713 5172

Address

Via Giorgio Ambrosoli 30

Hours

Monday14:30 - 18:3008:30 - 18:30
Saturday09:00 - 13:00
Tuesday14:30 - 18:3008:30 - 18:30
Thursday08:30 - 18:3014:30 - 18:30
Friday14:30 - 18:3008:30 - 18:30
Wednesday08:30 - 18:3014:30 - 18:30

Phone

+39 055 095 0022

Good to know

Most popular location

Via Borgo Ognissanti 137r

Most popular car type

Mini

Top tips for renting a car from Hertz in Florence

  • Book your rental car from Florence in Hertz at least 1 day before your trip in order to get a below-average price
  • Mini rental cars from Hertz in Florence are around 34% cheaper than other car types, on average

FAQs about renting a car from Hertz in Florence