Book Economy Rent a Car car rentals in Honolulu

Reviews for Economy Rent a Car in Honolulu

Recent reviews

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Wonderful

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Okay

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10.0

Pros:I loved the unlimited mileage, the customer service was phenomenal they came and picked me up from the airport at 7:10pm even though they close at 7pm. The whole process was quick and easy!Reviewed 2021 Mar 06

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3.2

Pros:Process was super easy!Cons:the employees were VERY rudeReviewed 2019 Jun 17

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8.4

Hawaiian AnneversaryPros:Car was reasonably clean and in good condition. Some upholstery stains. Only when asked the shuttle driver explained "tips" in an understandable manner without putting pressure or guilt on us. Insurance was available in 3 price ranges. I bought it this time. Representative explained insurance coverage on an island costs more than on the mainland. Even with coverage from my car insurance company there could be uncovered costs. Check with your insurance provider and try to get it in writing. They took reasonable photos off the car sides and hood. The photos covered us, but just barely. I would rent again!...just a little more wisely! Happy Travels!Cons:Car had smoke smell that cleared out the end of the week. Shuttle drivers hope for larger tips because they are only paid a base like restaurant staff. A little bit of pressure to buy insurance. I decided to buy this time. Almost had an accident twice while there, but got lucky. Accused of damaging the car. Damage was not clear in the photos when we picked up the car. We were assured that the photos got everything. DON'T TAKE ANYONE'S WORD FOR THE QUALITY OF THEIR PHOTOS. INSPECT THE CAR HIGH AND LOW YOURSELF!! We were lucky this time, but from now on I will inspect the car myself and ask for extra photos. I may even take some myself before I leave the lot.Reviewed 2018 Feb 01

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6.0

Okay servicePros:Almost made me go with a smart mini car even though I had prepaid for an economy size. Finally relented and let me take a Honda Fit.Cons:The shuttle from the airport to the rental place only comes every 30-45 min. Had to call the company and ask where the shuttle was.Reviewed 2018 Jan 28

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3.2

Poor Customer ServicePros:That it was cheap.Cons:Representatives took forever to assist me even though there was only one other customer there. They’re online system was glitching when I placed my reservations so I got 4 reservations for the same dates so I had to cancel 3. They charged me $108 cancellation fees for the 3 reservations I had to cancel. When I ask the representative when I returned the rental, she didn’t know why and later called me to let me to call customer service, who couldn’t do anything but told me to email the customer service email. Worst customer service ever.Reviewed 2018 Jan 22

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2.0

If you see something, say somethingPros:Nothing to likeCons:We paid the price for a four door car which was supposed to be Hyundai elentra equivalent. It turned out to be a Smart two door. The waiting time for the pick up was more than an hour?? We really hope the company operators themselves try using Economy Rent A Car and experience how terrible it is as so many reviewers have mentioned.Reviewed 2017 Dec 30

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2.0

Didn’t rent from them after atrocious reviewsCons:I canceled my reservation soon after booking because I read some of the worst reviews I can even imagine on a well known review website. Following others’ advice, I instead rented from a well known national brand for the same amount of money as Economy. I do not know why they continue to be in business.Reviewed 2017 Dec 07

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4.4

Very old car with peeling steering wheelCons:Car smelled of smokersReviewed 2017 Dec 04

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2.0

Useless piece of s*** experiencePros:Nothing. Absolutely nothing.Cons:They gave us a Toyota Camby with 90K plus miles. Torn interiors and stinking of smell. Many safety hazards... side mirrors are blurred to the worst extent possible making it impossible for visibility. Forget about headlights .... the plastic lid on the headlights was beyond translucent ... pretty close to being opaque. All in all, my worst experience with a rental agency for the first time ever. Taught me a good lesson: ALWAYS READ REVIEWS ONLINE BEFORE BOOKING A RENTAL CAR.Reviewed 2017 Nov 26

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4.8

Have you seen Better Call Saul?Pros:The service itself was pretty quick, but everything else felt like a one night stand that you totally regretted as soon as you sobered up. The place felt like a used car lot and the car itself was not in prime condition. The entire experience felt like a front for illicit activities! I mean the car tags were exprired, thank God the cops weren’t looking.Cons:Everything except the speedy service.Reviewed 2017 Nov 26

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10.0

Pros:Check in was super fast. Everyone who worked there was very nice and friendly.Cons:Windshield wipers were old. Shuttle was less frequentReviewed 2017 Nov 26

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2.0

Worst rental Car Experience I Have ever hadPros:There is absolutely nothing good about this company.Cons:I will never rent from this company againReviewed 2017 Nov 14

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• What is the most popular rental car from Economy Rent a Car in Honolulu?

  Full-size (Ford Mustang Convertible or similar) is the most frequently booked rental car type from Economy Rent a Car in Honolulu.

• How many car rental locations does Economy Rent a Car have in Honolulu?

  Economy Rent a Car has 1 rental location in Honolulu. Take a look at our Economy Rent a Car rental location map to find the best rental cars near you.

• Does Economy Rent a Car have a car rental location at the airport: Honolulu airport (HNL)?

  Yes

• Does Economy Rent a Car offer shuttle or airport pick-up services from Honolulu airport (HNL)?

  No (According to our data)