Book Economy Rent a Car car rentals in Honolulu

Reviews for Economy Rent a Car in Honolulu

Recent reviews

Traveler rating

Excellent

91

Good

77

Okay

108

Mediocre

191

Poor

7

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never rentreserved the car

10.0

The windshield wiper needed to be fixed and they fixed it right away however the key fob would not unlock the doors. Friendly and accommodating and would rent from them again.Reviewed 2022 Jul 24

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2.0

The man i worked with upon arrival was so rude and condescending. We were definitely given a compact car even though I had reserved a small SUV. He said that was considered a midsize and the Toyato Carola was that. I said that I had made this reservation based on the extra room since we have kids and a stroller. He told me “you’ll be fine”. After a long day of traveling with kids, I didn’t have the energy to fight. We had to put the frame of our stroller in the backseat with our kids to fit everything. The car itself was so dirty, smelled and had a missing hubcap. The brakes felt like they were going out and the car needed an alignment pretty bad. I felt unsafe having my kids in the car.Reviewed 2022 Jul 20

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4.0

The rental office is far away from the airport. There is no signage to find the shuttle and their directions when you phone were recorded and unclear. The driver was nice and personable. Dropped off at a single wide trailer. Had to go inside to put name on waiting list. 40 minute wait outside in the heat. Agent’s “I was only kidding you.” humor was not appreciated. Car was a 2016 model. Got to a restaurant and found that the key fob didn’t work so I couldn’t lock the car. I was no where near the water on this work trip so it didn’t get wet. No radio antenna.Reviewed 2022 Jul 19

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2.0

ScammersReviewed 2022 Jul 18

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2.0

Nightmare experience. They were unable to provide a car. We asked them to cancel our pickup because they couldn’t render the service per the contract, but they refused. I’m out more than $1000 because of Kayak’s misleading ratings (4.5 stars vs Yelp and Google’s 1.5 stars). The pickup location is far from the airport with infrequent shuttles that people fought for a seat on. When we arrived at the pickup location, dozens of people were sitting on the ground outside for hours waiting for cars. It felt like an unsafe place to be with kids and luggage, and had no shelter from the sun and rain. Just terrible and I won’t be using Kayak again as a result.Reviewed 2022 Jul 11

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4.0

Cars are old and smell old. they were not well cleaned. Some don't even include a USB outlet. The car we were initially provided wouldn't even start. Staff for renting out does not like to be pointed to any damages. The pickup/drop off bus requires tipping, otherwise you will be cautioned.Reviewed 2022 Jul 09

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2.0

Poor customer service. Did not provide information all the charges on the rental agreement. When asked for an explanation on charges, received a rude response from agent. Tires over inflated (40 PSI), we had to check due to indicator light. Warning: do not rent car from this car agency.Reviewed 2022 Jul 06

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6.0

The person who checked me in and out was EXCELLENT! I would use a car company that is at the airport next time. We waited about 25 minutes to get our car.Reviewed 2022 Jun 27

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10.0

Overall great experienceReviewed 2022 Jun 20

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2.0

This company is the worst company I have ever dealt with in my life. The owner doesn't care about his customers and only money. He gives you cars that end up or working after one day and then tells you it's your fault that the car doesn't work. The entire staff is rude and this place should be shut down. DO NOT RENT A CAR FROM ECONOMY RENT A CAR! I guarantee you will regret it.Reviewed 2022 Jun 20

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2.0

I got a car with 94,000 miles on it that had a radio with a screen that didn't work, a key fob who's buttons didn't work, no usb or anything else modern and the exterior was so beat up that taking pictures to prove that I was bringing the car back unscratched was useless. That said it got good milage and ran ok, and it looked to banal that no thief would think it was a rental car so I was not afraid of it being broken into.Reviewed 2022 Jun 17

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8.0

Nice people. Cheap prices. Quick drop offReviewed 2022 Jun 11

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• What is the most popular rental car from Economy Rent a Car in Honolulu?

  Economy (Chevrolet Spark or similar) is the most frequently booked rental car type from Economy Rent a Car in Honolulu.

• How many car rental locations does Economy Rent a Car have in Honolulu?

  Economy Rent a Car has 1 rental location in Honolulu. Take a look at our Economy Rent a Car rental location map to find the best rental cars near you.

• Does Economy Rent a Car have a car rental location at the airport: Honolulu airport (HNL)?

  Yes

• Does Economy Rent a Car offer shuttle or airport pick-up services from Honolulu airport (HNL)?

  No (According to our data)