Find reviews that mention:
10.0
Cons:Everything was greatReviewed 2021 Apr 06
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4.0
Pros:Size of vehicleCons:We rented a Chrysler Pacifica for Two weeks in Hawaii. The air conditioner worked intermittently which was very inconvenient when traveling with a family of six.Reviewed 2021 Jan 03
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2.0
Cons:No Avis location at that address!!!Reviewed 2020 Dec 08
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2.4
Cons:Clean smoke free car more than one agent checking customersReviewed 2020 Jun 27
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8.0
Pros:Friendly, quick pick-up/drop offCons:First car smelled bad and I had to switch. I also was upgraded to car but that car (jeep wrangler) had no charger for cell phone or bluetooth. So it was a nicer car but with less amenities.Reviewed 2019 Nov 17
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6.4
Pros:The drop off was easy and quick. The car was clean for the most part. Drove fine.Cons:When we arrived to pick up the car we waited in line for the desk for an hour. Then we went upstairs and proceeded to wait another one hour 45 minutes. So altogether we waited 2 hours 45 minutes. And the waiting area was 90 degrees because it was outside.Reviewed 2019 Sep 08
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6.4
Pros:Staff at drop off was very helpfulCons:Customer service at pickup was grumpy and not very helpfulReviewed 2019 Aug 24
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5.6
Pros:easy drop off and pick upCons:cost was much higher than what was quotedReviewed 2019 Jul 16
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6.4
Pros:The young man at the Avis counter made every effort to make a bad situation better after we were told that we could not have the car that we had a confirmation for and that we had actually reserved a smaller car. He said that we would have to take it up with KAYAK in order to get it resolved.Cons:KAYAK and Avis need to interact better to be sure that he car that is reserved on the KAYAK site is what you will get and pay for when the car is rented and picked up.Reviewed 2019 Jul 08
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4.0
Not like the old AvisCons:I cheated on Hertz to give Avis a try. Boy was that a mistake. At one point they were equally competitive in quality, service, pricing and reputation. That sure has changed. Someone at Hertz at the executive level has created a superior culture and Avis’s went DOWNHILL badly. With Avis, the grass isn’t greener on this side of the fence.Reviewed 2018 Dec 11
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8.0
Cons:The line at pick-up was a bit long. I think the computers weren't working, but it took way longer than it should have. The care was pretty scratched up when we got it, but the inside was very comfortable and clean.Reviewed 2018 Oct 20
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10.0
Great service, great carPros:Fast, friendly, efficient service. Great car V8 Mustang.Cons:Giving it backReviewed 2018 Sep 08
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