Book Dollar car rentals in Honolulu

Reviews for Dollar in Honolulu

Recent reviews

Traveler rating

Excellent

102

Good

34

Okay

30

Mediocre

61

Poor

3

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car was cleancustomer service

get the cargreat experience

rented the cargreat value

car i reservednever rent

great pricepick up and drop

friendly staffcredit card

2.0

I dropped my car off at the airport and was told to just leave the key in the car. So I left to catch my flight. Upon receiving my email receipt, I saw they charged me nearly $100 more than what I had paid for with no clear explanation as to what the extra charge was for. The receipts aren’t the easiest to understand so I have no idea what charges I incurred. Definitely not gas, since I returned it with a full tank. Such a rude way to charge me without notifying me. Will never book again.Reviewed 2022 Aug 07

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8.0

The car was ready and available when we arrived. However, it had ants. Lots of ants in it.Reviewed 2022 Aug 04

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2.0

Dollar is not a customer friendly company. Much better treatment from Budget.Reviewed 2022 Aug 03

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6.0

Staff were friendly and accommodating but the wait time to pick up the car terrible. Drop off was very convenient.Reviewed 2022 Jul 12

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10.0

I like that pick-up and drop-off was very fast and convenientReviewed 2022 Jul 02

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8.0

Staff at drop off were not welcoming.Reviewed 2022 Jun 27

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2.0

Slow pickup. They had two workers for over 50 people waiting in line. UnacceptableReviewed 2022 Jun 20

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8.0

Poor signage to locate dollar after the main office closed.Reviewed 2022 Jun 19

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2.0

Car was filthy windows dirty and seats were stainedReviewed 2022 Jun 09

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2.0

Be upfront about costs. Added fees at pick up didn’t provide valueReviewed 2022 Jun 01

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2.0

I've never waited so long to get a rental car. What are pick up times even for?Reviewed 2022 May 31

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2.0

Dollar's customer service is terrible. It is nearly impossible to talk to a human to get specific questions answered. Because of this, I will never rent from Dollar again. My other complaint is that after picking a vehicle in the indicated row, packing it up including installing a child car seat, when I tried to check out, I was told I had to put the vehicle back and choose a different vehicle because the one I picked had a "maintenance hold" placed on it. If so, then why was the vehicle in the row for customers to choose from in the first place? So I have to unload the car, remove the child car seat, load up the new vehicle and once again install the child car seat. More than a half hour wasted, and the vehicle return time was not adjusted to reflect Dollar's error. Another reason I will never rent from Dollar again. Dollar is the worst car rental company I have ever had experience with.Reviewed 2022 May 29

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• What is the most popular rental car from Dollar in Honolulu?

  Economy (Chevrolet Spark or similar) is the most frequently booked rental car type from Dollar in Honolulu.

• How many car rental locations does Dollar have in Honolulu?

  Dollar has 6 rental locations in Honolulu. Take a look at our Dollar rental location map to find the best rental cars near you.

• Does Dollar have a car rental location at the airport: Honolulu airport (HNL)?

  Yes

• Does Dollar offer shuttle or airport pick-up services from Honolulu airport (HNL)?

  Yes