The lady who checked us in was nice. Car was dirty, and had alot of dings.Reviewed 2023 Oct 24
review from
8.0
Was good!Reviewed 2023 Oct 17
review from
10.0
Great, as alwaysReviewed 2023 Oct 06
review from
4.0
The car was in poor conditions and electronics experience more than a few glitchesReviewed 2023 Sep 25
review from
5.9
This location is not at the airport and will cost an extra 100.00 or so to go back and forth to airport. Air conditioner didnt work in the back . So they gave me a $60 credit. Experience was ok but would of rented at airport if known they were 20 minutes away and no transportation to and from location.Reviewed 2021 Jul 06
review from
5.9
I rented a small SUV back in March for June in Honolulu HI. back in March the rental was cheap 250 for 6 days, then the car rental in HI blew up. I was so relieved that I already had my rental reserved. When I got to HI and went to pick up my car they told me that I had my rental pick up set at Wakiki not at the airport. No biggie I took an Uber to pick it up at the address they sent me to, only to find out that it’s been permanently closed since the pandemic. So I called customer support and everyone kept apologizing and saying that they could not help me but they could cancel my reservation. All of them wanted to help me by canceling my reservation. I said absolutely not to this “help” I persisted but they could do nothing for me on that day. Luckily my hotel was not far from the location the Uber had taken us. So now we were forced to walk lugging our luggage for at least a mile. The next day someone was able to help me and I had to take another Uber to pick up a car. Not the one I rented but I was glad to have something to get around in. Not a great experience getting it but ok once I got it. They still made me drop off the car at the new location they sent me to and I had to take another Uber to the airport so another 78 bucks down the drain.Reviewed 2021 Jun 24
review from
1.9
Car battery died (no lights or anything was left on). Was told it would take at least an hour and a half to have emergency assistance come give a boost. Then was told I would have to bring back the rental to the same location for an exchange which was an hour and a half on the other side of the island. They should have allowed me to exchange at a closer location. Wasted about 6 hours of my day because they do not check their cars to make sure they are working properly.Reviewed 2021 Jun 23
review from
10.0
Pros:Drop off super easy! And great serviceCons:Have a number to reach for the particular dollar rental in order to get direct information not just from a hotlineReviewed 2021 May 25
review from
10.0
Cons:Great vehicle at a great price in this time of vehicle shortages.Reviewed 2021 May 21
review from
10.0
Pros:Lady at the checkin and the end. Staff and the car spectacular. Second time in a row with SIXT. I would not use anyone elseReviewed 2021 May 21
review from
10.0
Pros:Great staff, low wait times during pick up. Easy in and out in Waikiki without the airport hassle.Reviewed 2021 May 16
review from
8.0
Cons:Took over about an hour for pick upReviewed 2021 May 10