Book Economy Rent a Car car rentals in Queenstown

Reviews for Economy Rent a Car in Queenstown

Recent reviews

Traveler rating

Wonderful

218

Very good

108

Good

15

Okay

131

Fair

13

Mediocre

0

Poor

882

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car was cleanproof of insurance

get the carhorrible experience

insurance coveragecustomer service

car insurance

2.0

I was wooed by the cheap price online, but when I went to pick up the car they force you to buy their insurance for a ridiculous amount. Not worth the cost. And the car had stains on the seats. If I got the price that I paid on kayak it would have been fine, but the hidden charges pushed me over the edge and I will never trust this company again.Reviewed 2023 Dec 05

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2.0

They charged me for insurance when those vehicles are supposed to have full insurance and the application also charged me for another insurance they are thieves I'm going to submit them to justiceReviewed 2023 Dec 03

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2.0

They take huge deposit for the car. Very slow service and becomes more expensive than other rentals.Reviewed 2023 Dec 02

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6.0

The location is not the most accessible; you can take the rental shuttle from the airport or by taxi. Be ready to invest a good couple of hours if you are already on the island. The pick-up took more than one hour to be processed. Other than the waiting time, the people I dealt with were nice; they explained everything clearly, and the process went smoothly. Drop-off went quickly and easily. We booked a small car and were expecting a Fiat 500 or a Mini. Instead, we got a medium Nissan, an upgrade, but I hoped to get the smallest car. It is good value for the money. I will choose Economy for future rent, maybe not this location for logistics.Reviewed 2023 Nov 29

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2.0

Car was a piece of junk, had dents and scratches all over it. Received car with less than 1/4 tank of gas and had to immediately go to gas station. Was given a Chevy Aveo manual shift with over 42K miles and plenty of wear, and yet, because I would not buy their insurance, Europcar took an $11,300 hold on my credit card to cover the “market value” of this piece of junk. Car want ready when I arrived and I had to wait for it. On the whole it was not a great experience.Reviewed 2023 Nov 26

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4.0

I booked an SUV for 9am. Their website stated they were open from 7am-11pm. On the door they didn’t open until 9am and we were there early and had to wait for staff. Good thing we didn’t book it earlier. They did not have an SUV and they gave us a small car (last one available for the day). The entire car had dents all over/missing hubcap/check engine light on/one working headlight/and a quarter tank of gas. I said we would be back around 10pm but they told me they closed at 9pm and to be back by 8:30 so they didn’t have to stay late. Overall, I got a car/it was cheap and it didn’t leave me on the side of the road. 3/5. (Welcome to Mexico).Reviewed 2023 Nov 26

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2.0

This is the worst car rental I have ever had: - The staff is only looking to make money, and has not heard the words customer service before. They charged me $60 per day for a mandatory insurance? I've rented in a lot of places, this is the first time that happened to me. We also happen to be 20 minutes late to our drop-off time, and they wanted to charge us a full day extra, which would have come at over $100+. This only got resolved after they called their manager and he waived that. - The cars brakes were worn down, so much so that it felt unsafe. The steering was pulling severely left and the car had close to 50'000 miles. On the plus side, the car worked and was quite gas-efficient.Reviewed 2023 Nov 22

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2.0

I did not like anything. ZERO. kayak advertise the daily rates for does not give you a warning about the costly rental insurance which is twice the price of daily rate. Unbelievably disappointed with KAYAK!!Reviewed 2023 Nov 22

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8.0

I was happy with the value for the vehicle. And what I do not like. Was that I use my credit card for insuring the car and was told I had to pay an extra $5 a day because I was using my own insurance. It never stated anywhere. All taxes and fee should have been included. I've rented cars before with other agencies and used my credit card for the Insurance and never had to pay an extra fee.Reviewed 2023 Nov 22

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4.0

Shuttle service was poor, added fees were not disclosed, slow customer service.Reviewed 2023 Nov 21

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2.0

They charged me for CDW even though I declined.Reviewed 2023 Nov 16

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2.0

They charge for CDW when you dont want it.Reviewed 2023 Nov 13

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• What is the most popular rental car from Economy Rent a Car in Queenstown?

  Economy (Suzuki Swift or similar) is the most frequently booked rental car type from Economy Rent a Car in Queenstown.

• How many car rental locations does Economy Rent a Car have in Queenstown?

  Economy Rent a Car has 1 rental location in Queenstown. Take a look at our Economy Rent a Car rental location map to find the best rental cars near you.

• Does Economy Rent a Car have a car rental location at the airport: Queenstown Intl airport (ZQN)?

  Yes

• Does Economy Rent a Car offer shuttle or airport pick-up services from Queenstown Intl airport (ZQN)?

  Yes