Book Enterprise car rentals in Albuquerque

Cons: the rental that I made was cancelled because I couldn't return the car to the place I wanted to. I unfortunately wasn't told that until I realized it myself by looking at the address for the return. talking to your reservationist I was told it couldn't be changed. poor communication and worse problem solving skills. to bad. rented from someone else

Pros: Staff was friendly

Cons: HAVE A CAR. Kayak said they had cars... they did NOT.

Pros: Nice truck

Cons: Price not what was given at booking

Pros: Made a reservation and they did not have the car for my reservation. Went through the sign in process, the reservation desk ran my credit card and went to the kiosk desk and was told my 10am reservation would not be upheld “but I could come back at 8pm to pick it up”. No “sorry for the inconvenience” or “we will drop it off” or “here is a discount” for not having your rental here as you had a reservation. The excuse was “some people just like to keep cars longer than expected”. I drove 45 minutes to pick up this reservation and no sorry at all. Plus I could not even get a receipt that my charges would be cancelled.

Cons: Having my reservation there when it was expected. Will not use their services again. This was a terrible experience. It’s too bad because in Texas I have had extremely terrific service.

Pros: The supervisor trying to do his best with the situation

Cons: Provide the total of the rental with all the fees that were going to be associated with the rental. I did use my rental because of the hidden fees that brought the total over a $1000 dollars and it needing to be on a credit card.