2.0
There was no vehicle for me as had been contracted. Told me they called my cell to advise. There was no call. Worst possible.Reviewed 2023 Oct 17
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10.0
Pros:The Enterprise staff was efficient, polite, competent, professional.Cons:Maintaining the standard is always a solid objective and worth recognizing.Reviewed 2021 May 29
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6.0
Pros:While most rental car agencies in Albuquerque had no cars available, this site did. The staff at the pickup location were acceptable in handling renting a car with some concerns; at drop off they were very courteous.Cons:full tank of gas, windshield without damage, tire warning indicator not giving a false warningReviewed 2021 May 25
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8.0
Pros:Staff at the correct office were great, competent, courteous and helpful.Cons:Car rented in conjunction with travel. Assumption was that it was airport office of Enterprise where car would be acquired. It wasn’t. Had to Uber to city to get car.Reviewed 2021 May 17
review from![kayak]()
8.0
Pros:Great staff and support personnelCons:I confused rental site. Instead of airport I accidentally chose downtown. Downtown did not let me have the full size sedan I wanted due to lack of supply at the airport and authorized only a mid sized van which I accepted with disappointment.Reviewed 2021 Apr 19
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2.0
Pros:Staff was friendlyCons:HAVE A CAR. Kayak said they had cars... they did NOT.Reviewed 2021 Mar 30
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10.0
Cons:It was one of the best car rental experiences I've had recently. Fast and thorough.Reviewed 2021 Feb 02
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5.2
Pros:Nice truckCons:Price not what was given at bookingReviewed 2020 Oct 12
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7.2
Pros:The guy who helped me check in and out was EXCEPTIONAL.Cons:First time I ever traveled when cars were so hard to get.Reviewed 2020 Oct 11
review from![kayak]()
2.0
Pros:The supervisor trying to do his best with the situationCons:Provide the total of the rental with all the fees that were going to be associated with the rental. I did use my rental because of the hidden fees that brought the total over a $1000 dollars and it needing to be on a credit card.Reviewed 2020 Aug 10
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10.0
Pros:Friendly staff in both ABQ and DEN.Reviewed 2020 Jul 10
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10.0
Pros:Easy and quick pickup and very easy dropoff. Vehicle was in excellent condition.Cons:With complicated user interface systems and no real standards between manufactures it would be good to offer an orientation to the customer but it would require additional personal.Reviewed 2020 Jul 01
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