Book Payless car rentals in Albuquerque

Reviews for Payless in Albuquerque

Recent reviews

Traveler rating

Wonderful

6

Very good

3

Good

1

Okay

2

Fair

1

Mediocre

0

Poor

11

2.0

I had to wait two hours for my car which I previously booked. They could find my car even though I had my confirmation number.Reviewed 2023 Aug 22

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10.0

Absolutely hassle free and best car rental experience ever!Reviewed 2023 May 24

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8.0

I rated an excellent value because I was expecting a smaller economical car and ended up with a truck. They simply ran out of cars and understand that and they gave me the price I was expecting to pay which was good. Thanks!Reviewed 2023 May 09

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2.0

Waited in a really long pickup line and it wasn't until I got almost to the front that I was told that particular line was closing and I could move over to the Avis counter. Worse than that, after I turned in, I was charged an extra $120. I had just filled the tank and left no messes or damage. I was there as the attendant checked it back in, and there was no mention of an extra charge.Reviewed 2023 Apr 18

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6.0

Payless counter had a sign: go to Avis. Avis gave us a car that was already rented. Back to the counter. Gave us a free upgrade. Fine.Reviewed 2023 Apr 02

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6.0

During the ordering process I was duped by your site into thinking I was paying for insurance/coverage. But it turns out this was and external company and not the Payless insurance, so I had to buy double insurance to ensure coverage. This needs to be clearer on your site so people don’t get conned into buying worthless insurance at almost $80 cost.Reviewed 2023 Mar 25

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2.0

Unfortunately their computers were down so they handed me off to any other company available which meant that i ended up having to spend way more on a rental because at that point the prices were higher than my reservation as it was late at night and i had a special type of car needed. there was no manual plan to help me rent with them in case of such computer failure - it was just throwing their hands up in the air and saying ‘oh, well. sorry!’ it was a miserable evening of trying to find a car that wasn’t 4x as expensive. i spent over an hour and a half in the terminal trying to find the least expensive alternative. i will not be renting with them again. :(.Reviewed 2023 Feb 10

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2.0

WE had a fully paid rental. Due to delays, we did not arrive until after the rental desk had closed. They charged us an additional $529.08 for our rental. They said it was because we did not pick up the car on the designated day, and the price KAYAK charged us was no longer valid. The manager came out and said he would fix it and refund me the $529.08. That amount has not been credited on my card. I called both Payless (corporate because the ABQ desk does not have a phone number) AND KAYAK to let them know our flight had been delayed to the point the desk would be closed. Neither could help us in advance. Kayak said to call when we arrived in ABQ and cancel the car rental with Kayak. I won't rent from anyone except the car rental agencies after this disaster. We had no one to talk to who could help us.Reviewed 2023 Jan 09

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8.0

I liked the price, confusing and unguided to rent at ABQ.Reviewed 2022 Sep 07

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10.0

Easy pickup and drop off at Albuquerque Sunport. Customer service was great from pick up to drop off. Vehicle was spacious and drove well. Good on gas and no issues.Reviewed 2022 Jul 05

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2.0

Arriving at the rental counter in Albuquerque, we learned that PayLess was part of Budget. Worse, the line was well over an hour. So we walked over to Hertz because they had no line and rented a better car for less than PayLess. Lesson learned.Reviewed 2022 Jun 05

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2.0

They are understaffed at the ABQ airport, plan for it to take an hour to pick up your car. The car they gave me also smelled intensely of smoke.Reviewed 2022 May 09

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More

• 7.2 /10Avis Car Rentals at Albuquerque
• 6.3 /10Budget Car Rentals at Albuquerque
• 5.9 /10Hertz Car Rentals at Albuquerque
• 6.8 /10Thrifty Car Rentals at Albuquerque
• 6.2 /10Advantage Car Rentals at Albuquerque
• 8.2 /10Enterprise Rent-A-Car Car Rentals at Albuquerque
• 6.5 /10Dollar Car Rentals at Albuquerque

• What is the most popular rental car from Payless in Albuquerque?

  Intermediate (Toyota RAV4 or similar) is the most frequently booked rental car type from Payless in Albuquerque.

• How many car rental locations does Payless have in Albuquerque?

  Payless has 1 rental location in Albuquerque. Take a look at our Payless rental location map to find the best rental cars near you.

• Does Payless have a car rental location at the airport: Albuquerque airport (ABQ)?

  Yes

• Does Payless offer shuttle or airport pick-up services from Albuquerque airport (ABQ)?

  Yes