Book Payless car rentals in Albuquerque

Pros: The whole operation was very understaffed but the people I dealt with, particularly a young man in ABQ, were very helpful and polite. The drop-off was the same, the lot at DEN was closed, which made me nervous about missing my flight. There was no indication anywhere that I was to go to the Avis lot for drop-off. Again, nobody to explain anything but when the woman showed up, she was polite and helpful in a difficult situation for her.

Pros: Friendly counter help. Reliable vehicle

Cons: I rented an SUV on line. When I got to rental place they had no SUV’s. Was given a minivan instead. Not what I had in mind for a winter weekend in the mountains.

Pros: Friendly staff. Did the best they could.

Cons: Did not get car I reserved. Car shortage, had to wait for car to come in. Not a smooth experience.

Albuquerque Rental

Pros: Off site transportation was efficient, full size rental rate for Payless was reasonable compared to others

Cons: Picked up the car after dark. Car was reasonably clean, but windows were dirty. Hard to see out of front and back, lots of glare, day and night. Mentioned this on my check in on return, and the staff said it is hard to keep windows clean in New Mexico, especially with high temps. Other than that, a good transaction

Pros: Easy return process and representative was very efficient and nice.