Pros: They provided an upgrade since it was available, which was much appreciated.
Cons: Not much. My bill was different from my Kayak price, by about $70 dollars, but when I brought that to their attention, they made a quick adjustment and I paid the quoted price in the end.
Cons: It would have been nice to know our debit card would not work to rent a car and that we needed a credit card which we do not believe in we were from out of state and that was almost a bad deal
Pros: I liked the roominess of the vehicle. The ability to connect my Android device to the HUD via bluetooth or USB was very helpful.
Cons: I don't love the RAV4's Ecoboost(?) feature. It felt like the car stalled at every stoplight, and the gas pedal wasn't very responsive then would jump after pressing hard.
Cons: The poetry garage drop of could be better signed. Should tell you to grab a ticket and you won't be charged. It was too confusing.
Pros: Very nice efficient staff on both ends.
Pros: The staff was so friendly and helpful.
Pros: Rented car through kayak and had a check box for insurance. But turned out that the insurance was not through the car rental co. Not some 3rd party
Cons: I will be careful now and add the Insurace At the company site. Don’t fall for this.
Cons: Someone there to give us the keys. We had to rent from another agency.
Pros: Great staff. Excellent facility.
Cons: Provide guidance for forming line at service counter: signs, ropes, floor marking, etc.
Pros: The staff was very helpful and friendly at pick up and return. The car was very clean and, because the staff had recommended a slightly larger car due to the bad weather, safe.
Cons: I have nothing negative to say.
Cons: I was called the day before picking up the car to confirm the reservation, which was for 3pm. I arrive the day of my reservation at 3:02 pm to a closed and locked building. After calling a near by enterprise location I was told that the manager of the location I was at “had waited until 3:05 and then left, was out of the area and wouldn’t return” which was clearly a lie. The manager left early and lied about it. The manager never mentioned the closing time when calling the day before the reservation, and despite calling me and confirming - they felt no obligation to follow up before closing the office. Severly frustrsting and disappointing experience, which forced me to scramble to rent a car from another provider at the last minute.
Pros: Easy, friendly service, no hassle, good selection,
Enterprise has 2 rental locations in Appleton. Take a look at our Enterprise rental location map to find the best rental cars near you.