10.0
Pros:Very kindful staff. Perfect location.Reviewed 2019 Nov 04
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4.4
Cons:I contracted to pick up the car at 12:00pm only to find the closed at 12:00pm. And Sunday. Nightmare.Reviewed 2019 Jul 19
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10.0
Pros:Very nice people. Got me everything I wanted plus more!Cons:The online system knowing if they have cars in at the time of booking a car on line. I thought I was getting a car for 1 and I was on my way there to get it and got a call saying they didn’t have any cars available at the time.Reviewed 2019 Apr 06
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10.0
Nice staff - excellent to deal withPros:They were great to deal with, and I ended up with a very nice upgrade. And no hard upsales like some places...which I really value.Cons:The only issue I have is that the University Ave location closed at 6:00pm, and my flight was late so I needed to wait a day to get car. They should be open much later in the summer tourist season at least.Reviewed 2017 Jul 31
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10.0
Friendly peoplePros:Quick service, ride to airport was a plus. Super nice people to deal with.Cons:Selection of cars, I had requested for a sedan, but ended up with hatchback.Reviewed 2017 May 25
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8.0
Pay more attention to locationsPros:Counter service at enterprise was excellentCons:Even after a confirmation call two days prior to my trip, the kayak reps assured me that I was renting from the airport when in fact it was downtown Charlottetown. This caused me to have both a financial and time delay in getting to my destination.Reviewed 2016 Sep 24
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2.0
Did not get the car - it had been given away.Cons:When I reserved the car the pick-up time was accepted as noon on a Saturday. Due to a delay in the flight (we got to our hotel at 4 am with 2 young kids) we arrived at 12:35. The car rental office was closed, and would not reopen until Monday at 8 am. We called the Enterprise main phone number and explained the situation and was told there was nothing they could do. We left a message that we would return on Monday morning (after spending $250 on cab fees) to get the car. We arrived on Monday morning and our car had been put back in the system and was not available. A great start to our trip. Although I do understand we were late as we did not expect an office to be closed at noon at the height of summer, Enterprise has done nothing to address what happened. I do not think a noon pick-up time is acceptable when the office closes at noon. Very disappointed.Reviewed 2016 Aug 10
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10.0
Save money at Enterprise CharlottetownPros:Saved money using Charlottetown EnterpriseReviewed 2016 Jul 18
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8.8
Pros:Was upgraded for free, quick efficient service , friendly staffCons:Pickup/Dropoff: not open on Sundays and had relatively short "open" hours during the week ie not open after 5:30 pmReviewed 2016 Jul 18
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