Pros: Justin made everything very easy! He called when the vehicle was ready and kept me updated; he was really helpful.
Pros: Drop off was easy.
Cons: Pick up was awful. Waiting almost 2 hours for the car, outside in the heat. Staff was very nice process was bad. Car looked clean but stank of smoke. Every time we turned on cruise control horn honked.
Cons: Reserving online does no good. Theytell you one price but when you get there it's actually more. I booked my rental online & the price wad 197. I get to enterprise& they asked too pot a 380. Hold on my card. I'll never attempt a rental from ENTERPRISE EVER AGAIN!
I RENT SUCCESSFULLY FROM EVERYBODY ELSE. THEYRE FULL OF MESS. Not to mention they were giving their homie who came in after me the hookup& told him he only had to pay 50 bucks.
Pros: Staff was very friendly
Cons: No signs indicating where to drop car off, otherwise very good experience
Pros: I was upgraded to a Nissan Rogue, though I paid for a compact car. So that was a pleasant surprise. The SUV was brand new and I’m excellent condition...customer service is great too :)
Cons: They didn't have any cars available
Other than the expense of rental cars in general
Pros: I just parked it and came inside, it was very quick and simple drop-off
Cons: Value for money doesn't make sense to me, I mean $500+ for one week is too much.
Cons: Signage for drop off in Columbus, GA was a little confusing but the employees were wonderful.
Pros: Car was great- clean drove well. The staff at enterprise was phenomenal- Donovan at JAN and the girl at CSG (I did not catch her name) were both friendly, professional, and efficient. They both went above and beyond to make sure I was happy and I enjoyed my conversations with them both. Their customer service was wonderful!
Pros: The service was outstanding
Pros: Great gas mileage on the car. Ended up with a Hyundai sonata
Drop off was quick
Cons: Car was dirty. Wait for pick up was about 2 hrs
Enterprise has 5 rental locations in Columbus. Take a look at our Enterprise rental location map to find the best rental cars near you.
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