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2.0
NothingReviewed 2021 Dec 29
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2.0
Pros:Nothing.Cons:Went to pick up the car to find out there were no cars available. Spent over $40 in Lyft just to end up careless for a 5day trip we planned months ago. Complete waste of time. The staff was rude and didn’t care.Reviewed 2021 May 19
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2.0
Pros:I made my reservation, and they didn't have my carCons:I made my reservation, and they didn't have my carReviewed 2021 Mar 22
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8.0
Pros:The process was very quick and easy!Cons:Someone had smoked in it previously and I was not made aware. There were attempts to cover it up, but it still just smelled like cigarettes and air freshener. It was pretty bad.Reviewed 2019 Dec 29
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4.4
Pros:The car was nice, the clerk was friendly.Cons:Scheduled online. When I arrived, there were no cars available, and I had to wait approximately an hour for a car. The car was clean on the outside, but the inside had some spills that weren't wiped up and smelled like marijuana. No after hours drop off instructions were provided, closed at 6:00.Reviewed 2019 Aug 13
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2.8
Pros:I did not pick up the car , the car was dirty unfortunatelyCons:Better customer service & caring about customer is importantReviewed 2019 Aug 04
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8.4
Cons:Overall it was a good experience.Reviewed 2019 Jul 21
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7.6
Cons:Tried to pay with my debit ,but was told I need 2 current utility bills and who walks around with tbem...then I saidiwill use myAMEX bit that required2 a $200 deposit plis 20% down for a total.pf $305 for a $54 rentalReviewed 2019 May 20
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9.2
Pros:The staff was friendly and efficient.Cons:I wish I had been offered a toll tag.Reviewed 2019 Mar 06
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8.0
Pretty goodPros:Easy to setup and finish Clean carCons:Didn’t like the car itself and couldn’t get another modelReviewed 2018 Nov 28
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10.0
They fix complications, and reward you for any inconveniencesPros:Amy goes above and beyond the call of duty in Corpus Christi Texas.Cons:Nothing to complain aboutReviewed 2018 Nov 03
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2.0
very disappointed in customer serviceCons:I have reserved a large car, supposed to be a Toyota Camry or similar. My pick up time for car was 12 noon. Driver who picked my up to get the car arrived late to my home. When we arrived at the Enterprises office, they DID NOT have a large car for me to pickup. They offered me two smaller vehicles and claimed they were large. They logged into their system indicating I picked my car up at 1PM. That was a lie. I waited in their lobby for a vehicle until 4:30 PM. It was ridiculous. I will never rent from the Water Street Enterprise location again. Seven other customers arrived to find the cars they reserved were not there either, while I was in the lobby.Reviewed 2018 Oct 12
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