2.0
Had to cancel. Vehicle smelled like poo. Second one smelled like wet dog.Reviewed 2023 Apr 07
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2.0
I places my order a month in advanced. A couple of days before my rental pickup day, when they reached out to ensure I was still wanting the vehicle, I asked if they had one available and they said they just saw the order and were barely starting to look for it. Then 2 hours before my rental pickup, I received a call stating that they weren’t able to locate one, but they “wanted to give me enough time to figure out other plans”. With 2 HOURS. I’m absolutely unsatisfied with this business. I placed my order a MONTH prior to ensure this wouldn’t happen. Because of this, my team of 12 people were left without any means of transportation for a huge trip we had planned. Nothing was available that soon, we were forced to take 3 of our own vehicles which lead to MY car getting broken into, a window completely smashed in and a bunch of damage PLUS quite a few things stolen. I will never be using this rental company again, not recommending them.Reviewed 2023 Feb 09
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10.0
The minivan was excellent and a pleasure to drive. The taxes are way too high.Reviewed 2022 Dec 18
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2.0
Despite having a reservation they didn’t give me a car.Reviewed 2022 Sep 17
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2.0
NothingReviewed 2021 Dec 29
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2.0
Pros:Nothing.Cons:Went to pick up the car to find out there were no cars available. Spent over $40 in Lyft just to end up careless for a 5day trip we planned months ago. Complete waste of time. The staff was rude and didn’t care.Reviewed 2021 May 19
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2.0
Pros:I made my reservation, and they didn't have my carCons:I made my reservation, and they didn't have my carReviewed 2021 Mar 22
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8.0
Pros:The process was very quick and easy!Cons:Someone had smoked in it previously and I was not made aware. There were attempts to cover it up, but it still just smelled like cigarettes and air freshener. It was pretty bad.Reviewed 2019 Dec 29
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4.4
Pros:The car was nice, the clerk was friendly.Cons:Scheduled online. When I arrived, there were no cars available, and I had to wait approximately an hour for a car. The car was clean on the outside, but the inside had some spills that weren't wiped up and smelled like marijuana. No after hours drop off instructions were provided, closed at 6:00.Reviewed 2019 Aug 13
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2.8
Pros:I did not pick up the car , the car was dirty unfortunatelyCons:Better customer service & caring about customer is importantReviewed 2019 Aug 04
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8.4
Cons:Overall it was a good experience.Reviewed 2019 Jul 21
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7.6
Cons:Tried to pay with my debit ,but was told I need 2 current utility bills and who walks around with tbem...then I saidiwill use myAMEX bit that required2 a $200 deposit plis 20% down for a total.pf $305 for a $54 rentalReviewed 2019 May 20
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