Pros: The vehicle was not cleaned inside or out. It had a very strong smell of cigarette smoke inside. The staff was not helpful at all and said that no other vehicle was available. I should have canceled and requested a refund!!
Cons: The paperwork clearly stated the vehicle was a no smoking vehicle AND that there is a $400 cleaning fee! I'd like to know if these clowns charged that to the previous renters!
Pros: I never ordered this rental!
Cons: Verifying actual people and confirmations
Cons: It was a surprise that on top of the payment I owed $80 in taxes. This negated the benefit of this transaction vs other reservations. Then, my flight arrived at 9PM. Hertz was closed. I could not get a rental car for one night as none were available so I had to Uber for $60 more. So not reserving here next time.
Pros: Due to COVID-19 I had to cancel this reservation.
Pros: Yes! very friendly I would do it again
Pros: Staff was very friendly, quick and easy to get the rental. The rental was clean and ready for me.
Cons: My experience this time was awesome. I just wish that when booking online you can book for a different time, it never let me change the “noon” time.
Cons: Make sure you have a major credit card to put a $200 hold after you already paid for it online. Didnt tell me that and I got dropped off at the airport to pick up the vehicle. Stranded.
Pros: Clean, nice car. Polite service. Car had a good phone connection and android app.
Cons: Thought I was getting a Toyota, but got a Kia Soul. Car had slow pick up to speed, which was a bit scary when entering the freeway, until I got used to it and could anticipate and adjust for the slowness.
Paid more than quoted
Pros: It was an easy drop off
Cons: No one was at the office during open hours for 30 to 45 mins. The person didn’t have a key to open the office so we waited even more. I was charged more than I was quoted in an official email with amount I would pay in total and no one seemed to know what to do about it, passing the blame onto the next person we dealt with. It’s still unresolved. I rate check before I buy so I’m not very happy about it. The car had terrible alignment issues. The drop off at corpus Christie however was easy and quick and there was a person at the desk so no waiting at all.
Pros: The sales person was also nice and courteous. She was very helpful and assisted my sister in renting a car back to Lubbock. Much more helpful than the other company at the airport.
Cons: When I went to return the car, the gentleman who checks your rental agreement to allow you to enter was quite rude. Very demanding as he grabbed my information.
Pros: The car was good and the price was right.
Cons: Had to wait about 1/2 hour to get the car.
Debit Card issues
Pros: Car was fine, no problems.
Cons: Website says you can use debit card, but you get there and they refuse to allow you to use a debit card, so you have to use a credit card. This is misleading and false advertising, and can be extremely inconvenient if you don't happen to have a backup credit card prepared.
Hertz has 2 rental locations in Corpus Christi. Take a look at our Hertz rental location map to find the best rental cars near you.