Book Enterprise car rentals in Fairbanks

Reviews for Enterprise in Fairbanks

Recent reviews

Traveler rating

Excellent

12

Good

1

Okay

1

Mediocre

1

Poor

0

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car was greatcustomer service

get the carairport location

car availablestaff was very helpful

great customergreat experience

great servicepick up and drop

8.0

I would appreciate having the availability of plugin the car over night. Winter in Fairbanks it's very cold; this was the first time I got a vehicle without the plug in wires.Reviewed 2022 Mar 20

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10.0

The agent at the front desk of National Fairbanks airport was a true champion and professional!! Awesome service!!Reviewed 2022 Jan 08

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7.9

The car was dirty on the outside. It could have been cleaned. The car was also super tiny.Reviewed 2021 Sep 29

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5.9

The enterprise desk is closed so we had to check in at the desk for Alamo and National. There was only one person working so it took over 30 minutes to get the car. She did the best she could by herself.Reviewed 2021 Sep 06

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10.0

Pros:Staff was efficient and accommodating! Easy to talk with a staff member!Cons:Will use them again!Reviewed 2021 Jul 01

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10.0

Pros:Easy, nice vehicle, no issues.Cons:Nothing. I suppose if I had encountered a problem, that would have put Enterprise to the test, seeing how they handled it.Reviewed 2020 Jun 16

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10.0

Superb experience from Fairbanks EnterprisePros:Fast, easy, great customer service. No cars available in the class I had reserved. Free upgrade to 4x4 truck which gave great peace of mind going to and from Chena as well as our remote rental cabin. Simple pick up and drop off. Came with extension cord for block heater. Life saver in cold winter temps. 10/10 would rent again.Reviewed 2018 Feb 02

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10.0

Great Fast ServicePros:The customer service agent was friendly polite and efficient at his job. He got me a car quickly and I was in my car within minutes .Cons:Don’t change a thing. You guys were awesome!Reviewed 2017 Oct 26

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10.0

Easy access to z good ridePros:Airport location is easy to use. The Honda Tucson was just right for our day trips. Easy return. Good value.Reviewed 2017 Jun 05

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10.0

FabulousPros:Great customer service. Clean carsReviewed 2017 May 26

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2.0

The counter closes at midnight!Pros:Arrived late to find the counter closed. There was a 4 people who had paid for the rental through a third party and had no way to pick up the car. The employees at the other car rental agency's informed us this happens every night. Had to rent a car from another company. I am letting my place of employment work out the issue with paying for a car that was not available for pick up. They knew the plane was late the counter is located in a small airport with two baggage claims. The ticket counter is located by the baggage claim. Someone could have waited the 15 extra minutes to help costumers who had pre paid for a car.Reviewed 2017 May 19

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9.6

Pros:Very friendly, helpful service!Cons:There was confusion about how to pick up the car from Fairbanks airport (Enterprise doesn't have a desk at the airport yet), but it sounds like that will be changed soon.Reviewed 2016 Sep 10

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• What is the most popular rental car from Enterprise in Fairbanks?

  Economy (Hyundai Accent or similar) is the most frequently booked rental car type from Enterprise in Fairbanks.

• How many car rental locations does Enterprise have in Fairbanks?

  Enterprise has 2 rental locations in Fairbanks. Take a look at our Enterprise rental location map to find the best rental cars near you.

• Does Enterprise have a car rental location at the airport: Fairbanks airport (FAI)?

  Yes

• Does Enterprise offer shuttle or airport pick-up services from Fairbanks airport (FAI)?

  Yes