Pros: Very upsetting experience. Between Kayak or the rental car place, they had the wrong information about my rental car drop-off. I ended up having to pay over $100 more on site because they didn't have the right information, and I obviously did not have any options since I was heading to the airport!
Cons: Very upsetting experience. Between Kayak or the rental car place, they had the wrong information about my rental car drop-off. I ended up having to pay over $100 more on site because they didn't have the right information, and I obviously did not have any options since I was heading to the airport!
Cons: 15 minutes after I got the booking confirmation I got a call from Enterprise stating that they do t have any cars available and were cancelling my reservation. Online fake booking system.
Pros: The front desk staff was handling the rush and long line incredibly and was super friendly and helpful! He came out and proactively told me about the flat tire on the first car and was very positive the entire experience. I wish I knew his name!
Cons: The wait and cleanliness. We waited for over 40 mins for the car to be brought down after a long wait for the first car, which ended up having a flat tire. While the new car was an upgrade and much better driving, I sanitized the car myself as it was clear the car was not vacuumed or wiped down well.
Cons: Order a pick truck gave me mid-size suv wtf
Pros: Worst experience ever never renting for enterprise again !!!
Pros: Enterprise folks could not have been nicer
Cons: It was seamless. I give them a perfect 10
Pros: Staff was very helpful and accommodating.
Drop off was very easy even though the place was closed Sunday.
Cons: They hadn't washed the car exterior when they gave me the keys. I had to wait anither 10 minutes for them to do so after I mentioned it. And time was important since I had to pick up 4 people.
Pros: Jay, the Enterprise agent, was terrific! He was professional, courteous, & ensured I was happy with the rental.
The other agents in the office were equally pleasant.
Cons: The car does not come with a full tank. This appears to be a cheap way of getting free gas as most people most likely give you more than they got.
Pros: Easy to get to and drop off
Cons: A little bit of a line
Great service and great price.
Pros: Service was prompt and easy.
Cons: Neglected to inform me if there was a smoke free option. The car stunk of cigarette smoke.
Pros: Better vehicle choices
Cons: Availability and comunication could be better.
Economy (Ford Fiesta or similar) is the most frequently booked rental car type from Enterprise in White Plains.
Enterprise has 3 rental locations in White Plains. Take a look at our Enterprise rental location map to find the best rental cars near you.
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