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2.0
The enterprise location did NOT have any vehicles. It was a horrible situation and my son was late for his official college visit for basketball. We finally had to go back to the airport and rent a car from there. My family couldn’t fit in the car and we had long drives to colleges. This was The WORST car rental experience and we were grossly overcharged considering the continuous inconvenience and lack of professionalism!Reviewed 2023 Apr 11
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10.0
The folks there were friendly and professional. I was going to be later than expected and they said they would wait, and even gave me a courtesy ride.Reviewed 2022 Aug 27
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2.0
Pros:Very upsetting experience. Between Kayak or the rental car place, they had the wrong information about my rental car drop-off. I ended up having to pay over $100 more on site because they didn't have the right information, and I obviously did not have any options since I was heading to the airport!Cons:Very upsetting experience. Between Kayak or the rental car place, they had the wrong information about my rental car drop-off. I ended up having to pay over $100 more on site because they didn't have the right information, and I obviously did not have any options since I was heading to the airport!Reviewed 2021 Feb 02
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2.0
Cons:15 minutes after I got the booking confirmation I got a call from Enterprise stating that they do t have any cars available and were cancelling my reservation. Online fake booking system.Reviewed 2020 Dec 25
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4.8
Cons:Order a pick truck gave me mid-size suv wtfReviewed 2020 Aug 20
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10.0
Pros:Enterprise folks could not have been nicerCons:It was seamless. I give them a perfect 10Reviewed 2020 Mar 22
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10.0
Pros:Jay, the Enterprise agent, was terrific! He was professional, courteous, & ensured I was happy with the rental. The other agents in the office were equally pleasant.Cons:The car does not come with a full tank. This appears to be a cheap way of getting free gas as most people most likely give you more than they got.Reviewed 2018 Nov 28
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7.6
Cant complainPros:Better vehicle choicesCons:Availability and comunication could be better.Reviewed 2018 Sep 06
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8.0
Good ServicePros:ServiceCons:Vehicle could have been washedReviewed 2018 Jul 09
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8.0
Pros:Employee J (Jay?) was excellent in assisting with the vehicle I wanted. He was very attentive to my needs, courteous, and did his best to meet all my requests.Reviewed 2018 May 30
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7.6
Pros:Received the car I ordered. Ready on time for pick up and was clean.Cons:Because I booked through a 3rd party vendor, the agreement was not spelled out in the email and the insurance policy was unclear.Reviewed 2018 Jan 03
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2.0
Cons:THE FACT THAT I CHANGED AND THEN CANCELED THE RESERVATION AND YOU GUYS ARE STILL BUGGING ME FOR A RESPONSE TO THIS SURVEY!!!! IF I HAD THE NEED, I WOULD'VE USED THEM--I DID NOT, HOWEVER.Reviewed 2017 Oct 17
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