Guest reviews
Overall rating
7.4
Good
Based on 14 reviews
Cleanliness
7.8
Comfort
7.8
Pick-up/Drop-off
6.8
Value for money
7.5
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Pros
""good location, nice car, no queue.""
(in 257 reviews)
""Excellent staff, support and service.""
(in 101 reviews)
"Car was reliable Great on gas."
(in 251 reviews)
Cons
"Car not available at pick-up."
(in 231 reviews)
"Worst rental experience of my life."
(in 28 reviews)
"Never rent here again!"
(in 22 reviews)
Recent reviews
Traveler rating
4
2
0
1
2
Find reviews that mention:
credit card
customer service
car was clean
pick up the car
insurance cost
pick up and drop
car available
additional insurance
great car
friendly staff
great service
great experience
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2.0
Pros: I cannot take my scheduled flight because I was infected COVID-19 and therefore I did not take the car but I lost the money I paid for my reservation there was no possibility of obtaining a refound
review from
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2.0
Pros: I cannot take my scheduled flight because I was COVID-19 infected and therefore I did not take the car but I lost the money I paid for my reservation there was no possibility of obtaining a refound
Cons: I cannot take my scheduled flight because I was infected COVID-19 and therefore I did not take the car but I lost the money I paid for my reservation there was no possibility of obtaining a refound
review from
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7.6
Pros: Drop off could've been quicker if more people were available to confirm that I dropped the car off.
review from
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3.6
Cons: They stole my sunglasses
review from
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10.0
Good customer service
Pros: Customer service was excellent. They upgraded the car as they had no more Toyotas. They fitted the child seat and booster seat for us and helped with our bags.
Cons: Nothing
review from
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10.0
Pros: Easy to pickup, friendly sales staff, and the car was clean and reliable.
review from
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7.6
Pros: Caught dishonesty on the return. The damage was only marked on one copy. There it appeared as though we had damaged the car.
review from
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8.4
Great service!
Pros: Great service on collection Automatic car available Peppermints in the car
Cons: Car a little worn and in need of some attention No corporate loyalty rewards
review from
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10.0
Pros: I love my hire car I was given a 5 door Ford ECO sport far better than expected. Lots of room for our cases and golf clubs.
Cons: Everything was gtear.
review from
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Top tips for renting a car from Europcar in Cape Town
- 25% of our users found rental cars from Europcar in Cape Town for ₪66 or less
- Economy rental cars from Europcar in Cape Town are around 47% cheaper than other car types, on average