Book Thrifty car rentals in Cape Town

Cape Town, South Africa
12 Aug — 19 Aug
Same drop-off
Cape Town, South Africa
Fri 12.08
Noon
Fri 19.08
Noon
Driver's age:

Reviews for Thrifty in Cape Town

Overall Rating5.9 OkayBased on 35 reviews
Cleanliness
6.6
Comfort
5.9
Overall
5.7
Pick-up/Drop-off
5.5
Value for money
5.4

Recent reviews

Traveler rating
5
7
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Find reviews that mention:
2.0
They could not find my reservation in their system and denied having reserved a car for me. Consequently I had to pay R700 more for the exact same car that I had reserved in your system. It was incredibly inconvenient and I had no other choice and I’m quite upset with the experience. I will not be doing business through this app/website again for that reason.Reviewed 2022 Mar 16
review fromkayak
2.0
There is no Thrifty in Cape Town. After standing in line for 2,5h we finally reached the counter and were told that the vender with the name Thrifty does not actually work with Thrifty. They said: you booked with "dollar thrifty" which is no longer a partner. There was no other vender at the airport remotely connected to thrifty.Reviewed 2022 Mar 05
review fromkayak
2.0
Thrifty said "they could not find my reservation" even though it was confirmed by them the day before. They were happy to give me a new booking at almost 3x my original booking.Reviewed 2022 Feb 07
review fromkayak
2.0
Because I had booked through kayak, they canceled my reservation and I was not alerted.Reviewed 2021 Nov 30
review fromkayak
1.9
When I arrived they claimed they couldn't access my reservation because their "system had changed." They then quoted me a price that was double what I had gotten when I made my reservation. I went to another company instead because Thrifty refused to honor my reservation.Reviewed 2021 Sep 19
review fromkayak
6.4
Cons:They presented us a higher total price at first. I had to produce a copy of my booking to get the lower price I had booked the car for. The car had really poor performance. Anything over 50kmph was a lot of effort. It felt like the car was going to break down.Reviewed 2020 Mar 13
review fromkayak
2.0
Left in trouble by ThriftyPros:nothingCons:Despite turning up on time on the day with a printed copy of the booking confirmation with Thrifty i was told my booking was cancelled and they could not help me. No apology, just matter of fact, we don't care about your booking confirmation we have no cars your booking is cancelled please go away! On one of the busiest days of the year, in a holiday city, i was left looking for an alternative. I eventually found another company in the city, where i had to pay double the price of the Thrifty booking. This company told me that they had been receiving people like me all week as Thrifty had over booked their capacity!Reviewed 2018 Jan 04
review fromkayak
4.0
Impossible to contactCons:Another driver hit our rental car while in Madrid. Thrifty kept over 500 Euros for the damage until the other driver's insurance. I have been calling and emailing Thrifty Madrid for 2 months and have not yet spoken to a human being, even though the insurance claim was already paid.Reviewed 2017 Jul 03
review fromkayak
6.0
Cons:The canopy was not able to lock and I was not provided with a padlock as an alternative option.Reviewed 2017 May 01
review fromkayak
6.0
Car was not quite what it was supposed to be.Pros:It was an adequate substitute.Cons:It was old, scratched, dented and not very clean. The back lock was broken.Reviewed 2017 Mar 20
review fromkayak
3.6
I have experienced the worst customer service at TCons:I had to chase someone to help me with the car inspection, yet customers of a different race from me (white) were allocated two people for the car inspection. When I called to inquire about something I was told to hold for the supervisor, the phone ran once and then he hung up on me.Reviewed 2017 Feb 08
review fromkayak
9.6
Pros:Great customer service when I picked up the car.Cons:Car was a little dirty still. There was sand in the box in between the front seats. Otherwise a great car.Reviewed 2017 Feb 06
review fromkayak

Where can I find Thrifty car rentals in Cape Town?

Unit Bg6 Car Rental Building, Thrifty car rentals

Address

Unit Bg6 Car Rental Building

Hours

Friday05:00 - 23:00
Sunday05:00 - 23:00
Thursday05:00 - 23:00
Monday05:00 - 23:00
Tuesday05:00 - 23:00
Saturday05:00 - 23:00
Wednesday05:00 - 23:00

Phone

+27 21 000 0028

Address

24 Chiappin Street

Hours

Friday07:00 - 18:00
Sunday07:00 - 18:00
Thursday07:00 - 18:00
Monday07:00 - 18:00
Tuesday07:00 - 18:00
Saturday07:00 - 18:00
Wednesday07:00 - 18:00

Phone

+27 21 418 4137

Good to know

Most popular location

Unit Bg6 Car Rental Building

Most popular car type

Mini

FAQs about renting a car from Thrifty in Cape Town