Book Hertz car rentals in Cape Town

Reviews for Hertz in Cape Town

Recent reviews

Traveler rating

Wonderful

3

Very good

1

Good

0

Okay

0

Fair

0

Mediocre

0

Poor

1

4.0

I was under the impression I had already paid for the rental. They told me that was just a booking fee, and charged me an additional $50 USD. There also was an incredibly long wait to check in despite there being only one other person in line in front of me. The staff also said I could have asked to have my status transferred to the SA system, but I was not aware I needed to do this. I am wondering why I spent $50 through Kayak, will this be refunded?Reviewed 2023 Sep 23

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2.0

I told them I didn’t want the additional insurance and they charged me for it anyways. Also please note they are closed at 1 on public holidays. Otherwise the experience was good.Reviewed 2021 Nov 02

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4.0

Pros:The staff had to make efforts to explain the extra money they charge...and its very uncofortable to accept the explanation, and unacceptable, once I'd payed for the rental and insurance previously! It was a bad holiday begining... After this experience, I'm checking my VISA account all the time, to verify the expected refund. The drop off was ok.Cons:You must change the way of doing business. More clear, transparent and balanced value for money. Ca'nt recomend Hertz! Hope Kayak as some usefull feedback to our total insatisfaction!Reviewed 2020 Jan 03

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6.0

Cons:We waited for an hour and 45 minutes for our car. This has been our experience the last few times we’ve used Hertz. No apologies or discounts.Reviewed 2020 Jan 03

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5.6

Cons:Well, the car had too many smart features, which were annoying.Reviewed 2019 Oct 25

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10.0

Pros:Gentleman behind the counter was very knowledgeable, helpful and professional.Cons:Drop off location signs were a little confusing.Reviewed 2019 Sep 23

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2.0

Pros:Nothing, I never picked up the car.Cons:Nothing. I never picked up the car.Reviewed 2019 Aug 23

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10.0

Cons:Pick up at night. Lot not as well lit as I would have preferred going into unfamiliar country.Reviewed 2019 Jul 30

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8.0

Pros:It was a quick process and the car was great!Cons:When I'd call for help over the phone, I was constantly being transferred to different people and having to reexplain what I needed.Reviewed 2019 Jun 09

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8.8

Cons:Queue for pickup took a bit of time.Reviewed 2019 Apr 06

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6.8

Pros:The car I received was well worn, lots of dents etc, but at least no one wanted to steal it since it was in such poor condition.Cons:I expect more from Hertz, this more like a car you would get from some unknown rental company.Reviewed 2019 Mar 20

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3.6

Cons:Hertz had overbooked, which in general was understandable given the holiday season, but the staff did not explain this to us until 30 minutes after we had waited in line, and they asked that we return the next day but could not guarantee that a car would be available. We ended up renting from another car agency at the airport which was also overbooked but was able to find a car for us.Reviewed 2019 Jan 02

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• What is the most popular rental car from Hertz in Cape Town?

  Full-size (Toyota Fortuner or similar) is the most frequently booked rental car type from Hertz in Cape Town.

• How many car rental locations does Hertz have in Cape Town?

  Hertz has 6 rental locations in Cape Town. Take a look at our Hertz rental location map to find the best rental cars near you.

• Does Hertz have a car rental location at the airport: Cape Town Intl airport (CPT)?

  Yes

• Does Hertz offer shuttle or airport pick-up services from Cape Town Intl airport (CPT)?

  Yes