Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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10.0
Pros: Clean car and free upgrade
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8.0
Pros: Staff very friendly and helpful.
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8.0
Cons: Make sure your cars look clean. Its not the first time I received a cars dirty.
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4.4
Pros: Staff was friendly
Cons: Vehicle was awfully dirty inside and out. Was the pandemic going on I felt the company would be taking better precautions to ensure cleanliness. My last time using Alamo
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8.0
Pros: I enjoyed the new car.
Cons: Very nice
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2.0
Pros: I reserved a luxury car (Cadillac or similar). On arrival I was told there were no luxury cars.I was offered a VW SUV instead. Not exactly a luxury car, or even similar. I was given no explanantion. The rate was adjusted, at least.
Cons: Could've had the damn class of vehicle I reserved.
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2.0
Pros: Your company is not synchronized with Alamo car rental availability
Cons: I would like you not to make reservations if there is no availability of vehicles because you not only made me waste time, but you put me in difficulties , since the Alamo company denied me the vehicle arguing that they did not have available vehicles.
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8.4
Cons: Cleaner car.
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7.6
Good value
Pros: I think that it was a good value for returning the car at a different location. Alamo also changed the pickup location charging a very small fee.
Cons: The car was fine, but a somewhat dirty on the outside.
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10.0
Pros: The car that was chosen was nice and rode smooth. Process was simple and easy. Explained the fees and charge.
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10.0
Pros: Customer service
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10.0
Drop Off Fees
Pros: Information on drop off fees given by customer service representative
Cons: Needed to depart RDU instead of FAY. Would have cost over $325.00 to take car one hour to RDU instead of one hour to FAY. Total car rental only $40.00. Seems somewhat ridiculous. Had to bother someone for a ride taking over two hours to drop off car in FAY and then drive to RDU.
review from
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10.0
Pros: Clean car and free upgrade
review from
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10.0
Pros: The car that was chosen was nice and rode smooth. Process was simple and easy. Explained the fees and charge.
review from
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10.0
Pros: Customer service
review from
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10.0
Drop Off Fees
Pros: Information on drop off fees given by customer service representative
Cons: Needed to depart RDU instead of FAY. Would have cost over $325.00 to take car one hour to RDU instead of one hour to FAY. Total car rental only $40.00. Seems somewhat ridiculous. Had to bother someone for a ride taking over two hours to drop off car in FAY and then drive to RDU.
review from
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8.0
Pros: Staff very friendly and helpful.
review from
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8.0
Cons: Make sure your cars look clean. Its not the first time I received a cars dirty.
review from
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8.0
Pros: I enjoyed the new car.
Cons: Very nice
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8.4
Cons: Cleaner car.
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7.6
Good value
Pros: I think that it was a good value for returning the car at a different location. Alamo also changed the pickup location charging a very small fee.
Cons: The car was fine, but a somewhat dirty on the outside.
review from
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4.4
Pros: Staff was friendly
Cons: Vehicle was awfully dirty inside and out. Was the pandemic going on I felt the company would be taking better precautions to ensure cleanliness. My last time using Alamo
review from
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2.0
Pros: I reserved a luxury car (Cadillac or similar). On arrival I was told there were no luxury cars.I was offered a VW SUV instead. Not exactly a luxury car, or even similar. I was given no explanantion. The rate was adjusted, at least.
Cons: Could've had the damn class of vehicle I reserved.
review from
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2.0
Pros: Your company is not synchronized with Alamo car rental availability
Cons: I would like you not to make reservations if there is no availability of vehicles because you not only made me waste time, but you put me in difficulties , since the Alamo company denied me the vehicle arguing that they did not have available vehicles.
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