Car rental at Hartford Bradley Intl Airport

Car rental at Hartford Bradley Intl Airport

Search hundreds of travel sites at once for car rental deals at Hartford Bradley Intl Airport (BDL)

Hartford, CT, United States - Bradley Intl
25 May — 1 Jun
Same drop-off
Hartford, CT, United States - Bradley Intl
Wed 25.05
Noon
Wed 01.06
Noon
Driver's age:

Search hundreds of travel sites at once for car rental deals at Hartford Bradley Intl Airport (BDL)

Hartford Bradley Intl Airport car rental reviews and directory

Rated #1
Dollar
Best rated
7.5 Good (116 reviews)
1 location in Hartford Bradley Intl Airport
Dollar
Locations in Hartford Bradley Intl Airport
  • 7.9
  • 7.7
  • 7.4
  • 7.3
  • 7.2
Recent reviews
10.0 Excellent2022 Apr 23
I was given a smokers car. I should have taken it back but I didn't. At the end of the trip the fellow that checked me in dropped the price by $100 to compensate for the smell of the car.
8.0 Excellent2021 Nov 22
Check in and dropoff were great and car was fine. My only complaint is that it was never made clear nor explained to me that there would be a $500 hold placed on my debit card on top of the price of the rental. I understand the reasons for doing it, I just don't like that it was not explained to me at check in.
7.9 Good2021 Oct 13
good experience
7.9 Good2021 Sep 19
Easy transport via shuttle to Dollar office. We walked right up to the desk. It seemed to take Forever but car rental Places always do. We got the car and realized that the numbers didn’t match the paperwork. Turns out the wrong tag was on the right car. That took awhile to straighten out but they did. Coke Machine was broken without a sign stating that but one of the ladies gave us 4 bottles of water which we really appreciated.
3.9 Mediocre2021 Sep 03
Very long wait for pick up…
5.9 Okay2021 Jul 24
Cost was insanely expensive, but all rent a cars are that way right now. Cars was a bit old too. Pick up in Hartford took forever, one worker checking in everyone for Dollar, Thrifty and Hertz. She was great, but it took a long time because she was by herself. Drop off in Portland was a mess. No one to check in cars. Still don’t have a receipt more than 24 hours after drop off.
1.9 Horrible2021 Jul 20
I am requesting my back reimburse half the day. Was lied to by the attendant
6.0 Good2021 Jul 06
Quick shuttle from airport.Dollar and Hertz were combined which was confusing. Drop-off was time consuming as there was a line to drop-off the car and then only 1 shuttle to the airport so many people had to wait for multiple shuttle trips
6.0 Good2021 May 10
coffee splashed in inside door panel of a "sanitized for your protection" vehicle. gotta wonderbetter sings for Dollar location inside and out. all you see is Hertz
2.0 Mediocre2021 Feb 22
Our flight was delayed, landing us about 30 minutes after Dollar closed for the night. Before our flight departed, I called the Dollar location directly to inform them. If they wouldn’t be open, I was going to cancel my reservation and book with someone else who would still be there. They assured me it wouldn’t be an issue, and took down my flight information. As soon as we landed, I called again, and nobody answered. We waited for the bus to show, but it never did. They closed at their regular time, and left us stranded. Then, because we didn’t cancel before the time we were supposed to arrive, they refused to refund the money since we prepaid. I would not rent with Dollar again.
Rated #2
Budget
7.4 Good (106 reviews)
1 location in Hartford Bradley Intl Airport
Budget
Locations in Hartford Bradley Intl Airport
  • 7.7
  • 7.9
  • 7.2
  • 7.4
  • 7.2
Recent reviews
4.0 Okay2022 May 08
I had a drop-off time scheduled for 7 PM, and they failed to warn me that the drop-off location closed at 6 PM. When I called them, they informed me that if I didn't make it in by 6 PM and had to use the drop-off box to leave the car, I'd be charged another day. Therefore, at the last minute, I had to rush to get the car in before closing time because they failed to inform me of this information.
2.0 Mediocre2022 Apr 18
1. Customer rep tried to overcharge at pick up, changing the requested time and date to make it over 2 day. 2. My credit card was charged twice (talking to my CC about this, waiting for tx to post so we can report that as fraud. 3. No receipt upon dropping off
2.0 Mediocre2022 Apr 02
It was winter time car tires were horrible
8.0 Excellent2022 Mar 20
Process went well overall. Staff was professional but not really friendly. My car had an issue with the windshield wiper not working.
4.0 Okay2022 Mar 06
Picked up the car. After I got on the highway I saw that the tire low-pressure warning was on. One tire was below the safe threshold and the other three were all on the edge. When I was finally able to get to a service station with an air pump (that I had to pay for) I also saw that both front tires were bald. I was fortunate that I did not have to drive in any wet or snowy weather during the rental period. This should have been checked before renting the car to me. The only response I got when I returned the car was: "Guess we will have to check that." Super dissatisfied with Budget/Avis.
10.0 Excellent2022 Feb 19
Radio didn’t work. Appears they force you to pay extra for that.
10.0 Excellent2022 Feb 13
Friendly and easy pickup. Shuttle driver sold me on moving lol. Car was much nicer than I expected.
4.0 Okay2022 Jan 11
Never received a thank you or a receipt. Very odd! No point person at Bradley or Newark. Company is clearly on autopilot
5.9 Okay2021 Oct 13
The car is dirty on the outside, but no like a fluid, this week and breaks. Felt totally unsafe.
7.9 Good2021 Sep 18
A little cramped since avis has aquired budget but overall decent experence
Rated #3
Enterprise
8.4 Excellent (30 reviews)
1 location in Hartford Bradley Intl Airport
Enterprise
Locations in Hartford Bradley Intl Airport
  • 8.3
  • 8.4
  • 8.5
  • 8.2
  • 7.7
Recent reviews
6.0 Good2022 Jan 03
Way too much money for what you get extreme rip off!!
10.0 Excellent2021 Oct 11
None
10.0 Excellent2021 Aug 25
Nothing! Was a seamless process to rent our car
10.0 Excellent2020 Dec 18
Everyone I interacted with was kind and helpful
10.0 Excellent2020 Aug 03
The free of charge upgrade
9.6 Excellent2020 Jul 25
The only problem I had was it was difficult to know where to return the vehicle as national was doing all the check-in’s for enterprise and that made it a little weird to get back to the location. It would’ve been helpful if they would’ve given a little more information on that.
10.0 Excellent2017 Apr 23
Quick in and out. no fuss. no excess upsell pressure.
10.0 Excellent2017 Jan 30
Staff was engaging, informative, and helpful...particularly Megan (relatively new employee).
10.0 Excellent2017 Jan 28
Great Company - Always Go the Extra MileWhen we couldn't get all of the baby paraphernalia - and us - into a full-size that we had rented, they worked out an upgrade to an SUV for us. And at 9:30 PM in the evening, with a crying baby, and faced with an hour drive, we can't tell you how nice that was for us.
6.0 Good2017 Jan 02
The care was terrible. the shifter was a dial and I had constant issues
Rated #4
Alamo
8.3 Excellent (53 reviews)
1 location in Hartford Bradley Intl Airport
Alamo
Locations in Hartford Bradley Intl Airport
  • 8.6
  • 8.1
  • 8.2
  • 8.3
  • 8.3
Recent reviews
6.8 Good2017 May 07
Despite the long line and slow processing of customer, Rental Agent, Renee, did a great job turning-around an otherwise unpleasant experience. She apologized for the long wait, and upon hearing how long I had been waiting, she offered to compensate me with an upgraded vehicle, even though she realized I would never make it to my destination on-time, at that point. Renee was pleasant and helpful.Upon arrival at the Alamo/National location, the line for service was extremely long, only the National desk was open apparently servicing both Alamo and National rentals, and the speed at which the rental agents were processing customers was very slow. Some folks, especially those that had more than one person in their party, chose to leave one person in line while they tried the kiosk to automate processing of their reservation; however, the kiosk was apparently hit or miss, as some folks were able to successfully process their rental reservation, while others had to join back in line because the kiosk would eventually error and not finalize their reservation. I arrived at the Alamo rental location about 9:55am, expecting to be in-out within 5-10 mins, leaving plenty of time for the 40 minute drive that lay ahead of me to get to my destination on-time by 11am. As I was alone, I did not dare step out of line to try one of the hit/miss kiosks as others had tried. And, after over 30 minutes waiting in line, it wasn't until 10:35am when I rental agent, Renee, was finally able to wait on me and process my reservation. I arrived at my destination late due to the delay at the Alamo/National rental location, but please note about Renee in the "What did I like?" section, and how she tried to turn my experience around.
7.2 Good2017 May 07
Fuel economyThe associated was flabbergasted when I asked for a copy if the rental agreement, where I had declined all insurance, etc. I've had plenty of issues with past rentals to justify this request. After 10 minutes, he returned and told me the copier was broken and he could not provide me with a copy.
9.2 Excellent2017 Apr 02
The car was clean, drove well, and it was easy to check in and check out of the rental location.Hidden fees were annoying. It would have been nice to have the various taxes and young driver fees included in the (Kayak) search and/or initial bill.
6.4 Good2017 Apr 01
The service was good but the car's condition was not.Checking in and out was quick and easy.The car was slightly dirty on the interior, it smelled like smoke and the exterior could have used a wash. If I hadn't been in such a hurry and it hadn't been so late, I would have gone back inside and asked them the exchange the car for another one.
10.0 Excellent2017 Mar 29
Drop OffSpeedy drop off, great attendeesN/A
10.0 Excellent2017 Mar 27
Pickup & Return Quick & easy !!!Return which really quickSome one should let basics know of car for just three minutes
10.0 Excellent2017 Mar 03
Super fast dropoff processing.
9.6 Excellent2017 Feb 27
great car , clean, fast checkintaxes and fees !!!!!!
10.0 Excellent2017 Feb 27
Didn't have car I reserved. But did get a BMW. Nice
8.8 Excellent2017 Feb 20
Great carQuick upgrade Worth the money Great on gasGPS was horrible took me 7.5 hours to get to DE
Rated #5
Hertz
7.8 Good (94 reviews)
1 location in Hartford Bradley Intl Airport
Hertz
Locations in Hartford Bradley Intl Airport
  • 7.7
  • 7.9
  • 7.8
  • 7.9
  • 7.8
Recent reviews
10.0 Excellent2022 May 18
The counter help was exceptional! She help me make changes and gave us an upgrade.
10.0 Excellent2022 May 14
Everything went very well and the shuttle bus driver was very helpful
6.0 Good2022 May 09
Vehicle was great, but i had to putba lot of air in 3 tires before getting it home. Dont they check that?
10.0 Excellent2022 May 04
The car wasn’t really clean and one of the knobs was broken. But otherwise it was a very good experience.
10.0 Excellent2022 Apr 05
Nice car. Clean. Fair price. Good service.
10.0 Excellent2022 Feb 24
Good customer service. Easy pick up and drop off
10.0 Excellent2022 Feb 23
All Seemed clean and quick service.
10.0 Excellent2021 Dec 31
Highly Appreciate the ease of booking rental car via Kayak. Got great price. Hertz rental cars service was really awesome !!
6.0 Good2021 Dec 22
They should check/replace windshield wipers, especially in winter
10.0 Excellent2021 Dec 05
Staff was all very friendly and pick up and drop off was very easy.
Rated #6
Payless
7.3 Good (46 reviews)
1 location in Hartford Bradley Intl Airport
Payless
Locations in Hartford Bradley Intl Airport
  • 7.3
  • 7.5
  • 7.3
  • 7
  • 7.3
Recent reviews
8.0 Excellent2021 Nov 01
Like every business these days I think the rental lot was a little under staffed so verbal directions on pick up and drop off were lacking but the lot was close to the airport and the shuttle service was quick and easy. All in all the experience was good!
4.0 Okay2021 Oct 23
Long line at check-in. Car dirty. E-receipt was blank. Wrong amount posted to our credit card.
8.0 Excellent2021 Apr 06
Staff were very friendly and helpful! And the price was right.I wish there were a sign that indicated where it was safe to ride over the spikes. We ended up parking outside of the rental location so that we didn't ruin our car. It was also confusing which care rental location to use, because the location on Google Maps no longer exists -- it's now an Amazon location and there's no entrance to the public -- and there were two different car rental locations that listed "Payless" on their signs, so we wasted time driving around until we made some sense of the confusing issues, and we eventually picked one location to see whether it would work out, without knowing for sure that I was in the right place until I actually got inside. Two different people driving around the airport asked me where to find the Payless pickup booth when I still had no idea, so it seems like the setup is a bit confusing in general. PLEASE fix your Google Maps entry, and PLEASE update your signs to make it clear (1) where to go for Payless pickups and (2) where to drive without destroying your car's tires.
4.4 Okay2020 Nov 02
quick pick up and drop offthe car that was given to us has a scratches and dents on the front (most probably caused by an accident), the interior of the car smells like someone smoked inside.
10.0 Excellent2020 Oct 19
Staff was friendly, and was able to quickly accommodate my request to extend an extra day, and honored the same rate as the first day.A bottle of water would have been a nice touch after being dehydrated in the air.
10.0 Excellent2020 Oct 08
The staff was very friendlynothing, everything was perfect!
10.0 Excellent2020 Sep 28
Onsite staff=awesome, friendly and efficient.Customer service over the phone was absolutely abysmal.
8.0 Excellent2020 Sep 27
First two cars offered had defects.
4.0 Okay2020 Jul 29
Reserved a economy but they gave us a midsize That’s the only plus. But picking up the car was a 30 minutes wait. Even after we told them we were heading to a funeral the two ladies behind the counter totally disregarded us. As we waited inside we saw how rude they were treating other customers. Sorry to say awful experience.Customer service - respect
8.0 Excellent2019 May 26
The attendant had trouble ( said she was not familiar computer and printer ) gave a ticket for the wrong vehicle ( in the lot a customer was loading his luggage in the car she sent me to, he showed me the ticket with the same number that was on my ticket ) back inside to wait in line again, do over
Rated #7
Thrifty
6.8 Good (78 reviews)
1 location in Hartford Bradley Intl Airport
Thrifty
Locations in Hartford Bradley Intl Airport
  • 7.1
  • 7.1
  • 6.6
  • 6.8
  • 6.6
Recent reviews
6.0 Good2022 May 02
I had someone bring me to the rental car center and Thrifty was hard to find. The car itself was clean and in good shape.
1.9 Horrible2021 Sep 25
Worst rental car experience, I’ve ever had! Thrifty not so “Nifty”!
7.9 Good2021 Jul 29
Costomer service was very good.
5.9 Okay2021 Jul 19
I was given a Chevy Spark. If they charged $19 or $29 a day, it might have been acceptable. However, at over $100 a day, it was a ridiculously small car with no features. I am 6'3" and it felt like a clown car to me. Shuttle driver and staff were very friendly.
10.0 Excellent2021 Mar 18
So fast, so efficient!We had a short wait for the shuttle but not terrible.
8.0 Excellent2020 Dec 15
drop off and pick up was very easythe care I rented, a Nissan Rogue does not have a seat option to raise and lower it. It was uncomfortable to drive as I am short and was unable to adjust the seat to a better driving position where I could actually see the front end of the car.
7.2 Good2020 Nov 24
Drop off was frustrating; still have not received an email receipt from a Sunday evening return—there was no attendant I could find and am worried it hasn’t been checked in.
4.4 Okay2020 Aug 22
Undocumented fees. No notification at any time during the booking and confirmation process. Very disappointing.
5.2 Okay2020 Aug 17
Staff was helpful and courteous on pickup and dropoff.The car had a large obstruction (1/1/2 to 2 inches) on the windshield, in the middle of my field of vision. When I picked up the car I just thought it was from a bug, and when the wipers did not remove it I planned on cleaning the windshield myself when I got home (was leaving on a trip early the next morning). The substance on the windshield was like a hardened glue, and I could not remove it. I tried calling your service number but could not reach a representative. I left on my trip (7 hour drive)early the next morning and had to drive with the obstruction in my line of vision.
5.6 Okay2020 Jul 25
The car smelled like cigarettes every time I drive.
Rated #8
Avis
7.4 Good (20 reviews)
1 location in Hartford Bradley Intl Airport
Avis
Locations in Hartford Bradley Intl Airport
  • 8.4
  • 8.1
  • 7.3
  • 7.4
  • 7.2
Recent reviews
6.0 Good2022 Feb 27
Needed more workers to assist assignments of cars License plate rattled in back. Scared me
7.9 Good2021 Sep 14
The staff at AVIS was very friendly. More could have been working at the pick up desk but drop off was very quick
3.9 Mediocre2021 Sep 14
Reservation was for 10am. Van was not ready until 11am. The cars should already be cleaned and waiting outside for the reservation start time.
3.9 Mediocre2021 Aug 25
Drop off was terrible. Could not check me out outside. Had to go in and wait to have the person inside tell me I was already checked in and didn’t need anything else.
10.0 Excellent2021 Aug 10
When the Avis agents recognized my 6'-7" son was not going to fit in the Ford Fusion they offered me an upgrade offer that was reasonable for a bigger car. We were so grateful and we thoroughly enjoyed our stay in CT.
10.0 Excellent2021 Jul 18
N/A
8.0 Excellent2021 May 29
The staff was helpful and the drop off was easy
4.8 Okay2019 Mar 27
Not rude just not friendlyBe friendly
7.6 Good2018 Mar 22
.
10.0 Excellent2017 Oct 30
N-a
Sunnycars
2 locations in Hartford Bradley Intl Airport
Sunnycars
Locations in Hartford Bradley Intl Airport
Recent reviews
Easirent
1 location in Hartford Bradley Intl Airport
Easirent
Locations in Hartford Bradley Intl Airport
Recent reviews
National
1 location in Hartford Bradley Intl Airport
National
Locations in Hartford Bradley Intl Airport
Recent reviews
543 travelers who rented a car in Hartford Bradley Intl Airport gave the car agency they used an average rating of 7.5

Car rental locations at Hartford Bradley Intl Airport

Good to know

Most popular car type

Mini

Top tips for renting a car at Hartford Bradley Intl Airport

  • Hiring car rentals at Bradley International Airport (BDL) is ideal for getting to Windsor Locks or any other destination in Connecticut. Car rentals are a fast and sure way of getting to your destination without worrying about fare hikes or schedules. With car rentals, travelers get the flexibility of visiting Windsor Locks eateries, museums and attractions at their own pace. Car rentals offer you more space, plus room to fit in any amount of luggage you need. Hartford Bradley International Airport car rentals are money and time-saving means saving you the hassle of connecting rides to your preferred destination. Travelers are spoilt for choices when it comes to adventure in Connecticut with car rentals.
  • Getting car rentals at Hartford Airport is an easy process if you have an arrival at the airport. Once you pick up your luggage from the baggage claim area, proceed to the courtesy bus pick-up location. If you arrive at the new terminal building, head outside the first roadway. If you arrive at terminal B, proceed outside the second street. There are complimentary shuttle rides from the roadways to the car rental center. Most rental car companies at Hartford Airport operate from 4 am to 12 am. If you need to pick up car rentals, consider making prior arrangements with the car rental company for after-hour services. There are about eight rental companies in the facility with plenty of car options, so getting car rentals is easy.
  • Once you are ready to return the car rental, drive back to the facility. Most companies have the same pickup and drop off location. Input address 4 Schoephoester Road, Windsor Locks. Before returning car rentals ensure to check with your rental agreement's fuel policy. Most companies have a full-to-full fuel policy, so if you picked up the rental car with a full gas tank, be sure to drop it off with a fuel gas tank to avoid steep charges on the rental bill. Once you get to the facility, look for car rental return signs which will lead you straight to the parking lot. Some companies have self-service kiosks, so you won't need to go to the counter. They offer drop boxes and online booths where customers input their details and leave the rental contract with the car keys.
  • Picking up car rentals at Hartford Bradley Airport can be hectic on certain days, hours and seasons. During the holidays and weekends, rental services can be slower due to many customers. During the day, 6 am to 9 am, 11 am to 1 pm, and 4 pm to 7 pm are the busiest hours for pickups. If you wish to avoid waiting in line at the rental counters, reserve a car before your arrival day at your preferred company. Alternatively, you can also opt for offsite car rental locations to provide pick up services and shuttle rides from the airport.
  • Book your rental car at Hartford Bradley Intl Airport at least 1 day before your trip in order to get a below-average price

FAQs about renting a car at Hartford Bradley Intl Airport