Hartford car rentals

Hartford car rentals

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Hartford, CT, United States
25 Oct — 1 Nov
Same drop-off
Hartford, CT, United States
Mon 25.10
Noon
Mon 01.11
Noon
Driver's age:

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Hartford car rental information

Pick-up locationHartford
Rental locations11
Airport locations3

Hartford car rental reviews and directory

Rated #1
Hertz
Best rated
7.1 Good (131 reviews)
4 locations in Hartford
Hertz
Locations in Hartford
  • 7.2
  • 7.3
  • 7.1
  • 7.1
  • 7
Recent reviews
1.9 Horrible2021 Oct 11
Can't say enough negative things. I called Hertz to move the reservation date, and they didn't properly enter the information. The location I went to for pickup didn't have my car, despite my reservation. I had to uber 30 miles in the opposite direction, I was going to get a vehicle that was of worse quality (no USB imput or AC) than what I had paid for. I understand everybody is struggling with inventory, but I wont' be using Hertz again if I can help it.
7.9 Good2021 Oct 02
The only problems encountered were: The windshield wipers were terrible The drop off in Marquette, MI was confusing at best. There was no agent present when I returned the car. If the AVIS rep hadn't helped me figure out what to do, I'd have been really lost. But the pick up and reservation process was easy and other than the wipers, the Jeep Compass was great.
7.9 Good2021 Sep 28
I had an issue at the front gate at the time of pick up. Somehow my name was registered incorrectly and it took them a good 20 minutes to clarify the ordeal. Once it was cleared up, smooth sailing.
1.9 Horrible2021 Sep 20
They didn’t actually have a car reserved for me. After making my reservation, I called the day of to confirm. They told me there were not any cars in the area. Their website allows people to overbook. They were not going to reach out and inform me of this either. Their plan was to have me show up and learn the hard way that they didn’t have any cars available for my reservation.
7.9 Good2021 Aug 30
Long wait upon arrival. Car I rented was not available. Tried to offer a smaller car but in the end they ended up giving me a comparable one. Drop off after was easy and the shuttle driver James Smith was super prompt, respectful and helpful (even though he was unfairly harassed by a family of 3 when there were not enough seats for them on the current shuttle).
5.9 Okay2021 Aug 25
Persons at the pickup counter were having side conversations and not very pleasant. There were three ladies at the counter. The person servicing me was aloof, distant, and seemed annoyed with the entire process. My card didn't work at the counter so I had to use a different card. I had been having earlier issues with it as well. I apologized and thanked her for being patient, no response but a head nod. Then she started talking about being hungry and then chatter about where to eat with a gentleman and one of the other ladies at the counter. My payment went thru for the deposit on my debit for the $500. The rental was prepaid already. I have had major issues with Hertz over the years. The customer service is usually sub-par and getting some one on the line is usually a 30 min or more wait. I always have issues with getting my deposit returned to me too. I think this is my last time with Hertz. I took a few years to rent again and now I remember why. Still waiting for my deposit or at the very least some information on where it is since my bank said it's a Hertz issue.
1.9 Horrible2021 Aug 24
Hertz makes things difficult when you rent thru Kayak- had to change my drop off location (30 miles away so not a big deal) and it took me forever to change it as they said I had a fixed contract. Ugh. Better to rent direct.
3.9 Mediocre2021 Aug 18
Too much money for a cheap car.
10.0 Excellent2021 Aug 08
Getting my car the person behind the counter was very friendly and efficient
1.9 Horrible2021 Jul 25
Charged an extra $250 premium for picking up at airport even though they did not reveal that when I made reservation. Hertz informed me I was supposed to pick up car downtown. But that location was closed on day I arrived so they never should have confirmed the price of the 7 day rental online. But they did.
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Rated #2
Enterprise
9 Excellent (45 reviews)
2 locations in Hartford
Enterprise
Locations in Hartford
  • 8.7
  • 9.1
  • 9.1
  • 9
  • 9
Recent reviews
3.9 Mediocre2021 Sep 21
We got a great deal on the rental at an enterprise on “airport road”. Unfortunately, that was NOT the enterprise actually AT the airport. So my wife, my fifteen-month-old, our copious luggage and our carseat were all stranded, the place we had our reservation at had just closed, and we were told we’d have to take an Uber to our hotel, then another Uber the next day to pick up the car from the proper location. Embarrassed, we accepted the expensive mistake, and started looking into getting an Uber that could fit all our bags (probably a minivan? Probably a hundred-dollar ride?) But just as we were reeling from TGAT sticker shock, lo! The enterprise representative had returned with a solution just for us! They had a minivan there we could rent. We were so relieved at avoiding the expensive Uber, we didn’t think to ask the cost of the minivan, and it wasn’t mentioned. As it turns out, that was an EXPENSIVE mistake on my part. After signing the paperwork, our budget reservation (at $70/day) had suddenly turned into a $200/day disaster. I should have said something, but I was too stunned and embarrassed and it was too late—I’d already signed. But MAN! Talk about a bait-and-switch! I know… it’s my fault for mixing where I had to be to pick up the car, and it’s my fault for signing without asking the price first, but that doesn’t stop the whole thing from feeling predatory and kinda gross, not to mention personally pretty traumatizing. Now, to be fair, everything ELSE about the car rental experience was excellent and I have zero complaints. Return was a breeze, the car itself was fantastic, everyone was kind and the lady at the return even offered to drop the car off at the terminal, if that would make things easier with our child, but we declined, partially out of worry that it might include an extra charge of some kind. Nevertheless, the glossed-over, hand-waved cost-tripling was just too traumatic, budget-wise. I’ll be avoiding Enterprise, Alamo, and National in the future.
6.8 Good2020 Nov 03
friendly and accommodating staffthe car's smells really bad..like someone who rented it before smoked a weed inside the car...terrible!!!!
10.0 Excellent2020 Aug 21
Yes
6.8 Good2020 Aug 06
The process for both pick-up and drop-off were super quick and easy, despite obvious limitations with covid.They left me in the dark about my refund for my deposit for using a debit card at pick-up. Still unsure if and when I’ll be receiving it back.
9.6 Excellent2018 Oct 09
Our flight wasn't until 7:30 p.m. and the car had to be returned at 11 a.m... We called Andrew at the Hartford location and for 4.$ extra we were able to keep the car until 4. They also allowed us to drop the car at a location closer to the airport. The experiecne made our trip that much more enjoyable. Thank you Enterprise. Your new loyal customers,
10.0 Excellent2018 Sep 15
Incredible serviceStaff was helpful, friendly and acommodating
10.0 Excellent2018 Jul 20
PerfectThe staff was very attentive to my needs.The toll pass I rented was invalid but the manager Alec refunded me and was extremely apologetic.
2.0 Mediocre2018 May 27
No carI received a confirmation but there was no car available.
10.0 Excellent2017 Oct 23
Be sure you get the right shop for airport pickupJake from the Airport Rd. office called to make sure I wanted his (Brainard Airport) office in Hartford, and not them more likely Bradley Airport in Windsor Locks, serving the Hartford area. Thay was going above and beyond and saved me a LOT of trouble. The Bradley shop honored the rate (with higher taxes) and were friendly and professional. I have been scammed by the Alamo/National tactics and highly recommend Enterprise over those two chains.Only that the website didn't make the location abundantly clear. The system should know that "Hartford" might mean Bradley and alert the buyer. That may be Kayak's problem, not sure.
10.0 Excellent2017 Sep 19
Great price, fuel efficient carSqueaks and weird sounds in the rear/trunk area but it drove fine.
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Rated #3
Budget
7.2 Good (26 reviews)
1 location in Hartford
Budget
Locations in Hartford
  • 7.3
  • 7.6
  • 7
  • 6.6
  • 7.3
Recent reviews
10.0 Excellent2021 Oct 17
Saved big by going off airport property...
2.0 Mediocre2020 Sep 14
I didn't get the carSOMEBODY TELLINGME THE RENTAL DIDNT GO THROUGH BEFORE I SHOWED UP THERE IN AN UBER AND GOT STRANDED
4.8 Okay2019 Sep 29
Decent car and decent drop off experience.Upon pickup in Hartford, the employee was very unwilling to review scratches and damage prior to the trip and there was a lot. Employees were using vulgar raciest language with each other directly in the presence of several customers. Generally, terrible pickup location in an unsafe neighborhood.
2.0 Mediocre2019 Jul 10
Did not pick up car I specifcally explained a Bradley air port area pick up and when I got to Bradley to pick up the car I was told the pick up was in Hartford the rental at the airport cost me $450 dollars more. Very unhappy
9.2 Excellent2018 Aug 07
Good car, clean, well maintained. Friendly, efficient staff.Not enough staff at the Liebert Road site. When I picked the car up there was a thunderstorm coming up, and one poor fellow had to deal with a line of people impatient to get going, another line of people wanting to return, as well as the necessary inspections of outgoing and incoming vehicles. He should never have had to do this alone. That said, he did a great job considering the circumstances.
5.6 Okay2017 Oct 11
Not the bestupgrade for 7/dayThe cat urine smell in the car The cost. I booked the car as a vacation package deal and was not expecting the over 400 charge - I was under the impression the car was a "deal" this did not happen. I will not use a Package deal again.
2.0 Mediocre2017 Aug 06
Horrible customer serviceThe advertised priceI was renting through my company and needed the underage fee to be waived. I called customer service before I arrived at the Budget office to apply my company code, they couldn't assist me and referred me to the nearest office. The rep at the office said an underage charge wouldn't be added, went ahead and swiped my card then realized I was being charged double the price. So I decided not to proceed with the rental, but was still charged an absurd qmount of money.
6.4 Good2017 Jul 26
Budget operationnice enough staff albeit aloof. quick and efficient servicerough crowd renting cars. one couple was fighting in the store. the guy working the counter let them be themselves (probably for his own self preservation). hard location to get to
3.6 Mediocre2017 Jun 14
The car itself was fine, and the attendants at the rental facility were very nice. Talking to representatives on Budget's national call center line to try to make modifications to the rental was a nightmare though.The rental facility was in the middle of nowhere. The facility had a toilet and sink but no toilet paper or hand paper towels. Talk about budget.
10.0 Excellent2017 May 29
Very comfortable, smooth ride and not that bad on gasI tried to keep the car for another 2 days and it would of been about half of what i paid for 10 days
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Rated #4
Sixt
6.6 Good (10 reviews)
1 location in Hartford
Sixt
Locations in Hartford
  • 6.7
  • 6.7
  • 6.7
  • 6.9
  • 5.5
Recent reviews
1.9 Horrible2021 Jul 27
No one was at the building, no one was available to call about our pickup appointment, just a automated phone tree. Canceled appointment and rebooked with Hertz
1.9 Horrible2021 Jun 25
I couldn't reach support. No live people. They messed up my booking and when I went to cancel it online they tried to charge me 400. So I had to call my credit card company to dispute. They someone called me from the company to confirm I was taking the car two days prior to the booking and was a complete dock saying it was my fault. Do not do business with this company
2.0 Mediocre2021 May 25
Nothing at all after checking my reservation it stated that sixt will be closing at 3pm and we gave them a call to let them know that our flight will be getting in at 2:15 pm and once we got there we was told that someone else took the car that we reserved for weeks ago. This facility rather more money over customer service I will not be booking with this company ever again even if it's my last resort. I will take a lyfe or Uber first before stepping into this establishment again
10.0 Excellent2021 Feb 23
Staff was friendly and prompt with explaining rental details.
9.6 Excellent2019 Dec 04
Not much
10.0 Excellent2017 Jan 17
Excellent customer service good vehicles i would definitely do business with them again
Rated #5
Avis
6.2 Good (11 reviews)
1 location in Hartford
Avis
Locations in Hartford
  • 6.8
  • 7.2
  • 6.3
  • 6.8
  • 6.5
Recent reviews
1.9 Horrible2021 Sep 20
They were way overbooked on cars and gave me the wrong size car with a bent rim amd it smelled like cigarretes
1.9 Horrible2021 Aug 25
For some reason I was not in the AVIS system. What I found on Kayak and THOUGHT i booked for approx $700 ended up a standard rental that I had to book at the last moment at the counter for $1297. I have no idea why this Kayak reservation did not go through. I suspect I never received any confirmation other than a mobile text when I booked it. I see the airline ticket and hotel were done around 6/7. Any way I can be credited some of this EXPENSIVE rental?
10.0 Excellent2021 Aug 09
Avis was fantastic, staff were friendly and helpful. Easy shuttle to and from terminal.
2.0 Mediocre2021 May 26
Terribly understaffed, one agent with more than 20 customers waiting more than an hour. Confusion about cars, cars missing keys, awful service.Everything.
2.0 Mediocre2021 May 14
Very friendly and helpful! My problem is with Priceline. They scheduled this at a downtown location, which after I got off the airplane had no way to get to before closing. System shouldn’t have allowed. I selected BDL airport and couldn’t have known what street the car rental places are. Avis worked with me but airport fees made the care over $100 more. I won’t be ordering from Priceline again. I will order from Avis directly. They are great.See above.
8.0 Excellent2021 Jan 22
Drop off was easy.Friendlier staff
3.6 Mediocre2020 Oct 07
The convenience and service I received at the time of pick-up and drop-off. Easy and seamless.I have never rented from Avis before but I have rented a car with other companies prior to this experience. I expected the Avis employee to walk with me to the vehicle and inspect the vehicle prior to me leaving with the vehicle. That did not happen. I was handed the keys and told I was all set. I walked to the car and noticed that it was dirty inside, leftover papers in the trunk and wrappers in the back door. About half way through my 750 mile commute I received a maintenance required notification on the dashboard for the rear seatbelts. I didn’t use the rear seat belts at all during my trip. The notification continued to prompt every time I would start the car. Just didn’t make me feel safe that all services/recalls weren’t serviced prior to letting a customer take the vehicle as a rental, especially with my lengthy trip.
10.0 Excellent2019 Dec 21
Super easy drop off and pick up!
9.6 Excellent2017 Oct 16
A tale of two locationsSo I mistakenly thought I booked the car for the Avis location close to the airport. Took the Avis shuttle from airport to their facility, and when the agreement screen popped up, the price showed as being close to $600!! I showed the clerk my reservation, with the price I agreed to as being $136, and the clerk said “Oh, I see the problem. Your booking is with the downtown Avis location, not the airport location.” So I used a rideshare app to go the 20 minutes to the proper facility, and got the price I was promised. But - are you freaking KIDDING ME? It costs 4 times as much for the same car, with the same company, if you rent it from the airport location instead? price gouging, anyone??? On the plus side, once I was at the proper location, the transaction was very smooth and the clerk very helpful
9.6 Excellent2016 Nov 13
Better signage needed to get to drop-off location.
Easirent
1 location in Hartford
Easirent
Locations in Hartford
Recent reviews
Sunnycars
1 location in Hartford
Sunnycars
Locations in Hartford
Recent reviews
223 travelers who rented a car in Hartford gave the car agency they used an average rating of 7.4

Car rental locations in or near Hartford

Good to know

Most popular car type

Intermediate

When to book a rental car in Hartford

Average daily price per month
Rental car prices as pick-up date approaches

Car rental insurance in Hartford

Collision Damage Waiver (CDW) & Theft Protection Waiver

Some Hartford car providers already include Collision Damage Waiver (CDW) and Theft Protection Waiver into the rental price but not all of them. We recommend always be aware of your coverage when renting a car in in Hartford.

Deductible

Keep in mind that car rental insurances often have a deductible clause, which is the amount you’ll have to pay if something happens during the time of your rental. If you want to avoid unwanted surprises, you should consider adding a no-deductible option to your Hartford car rental.

Top tips for renting a car in Hartford

  • Book your rental car in Hartford at least 1 day before your trip in order to get a below-average price
  • Intermediate rental cars in Hartford are around 40% cheaper than other car types, on average

FAQs about renting a car in Hartford

  • Based on ratings and reviews from real users on KAYAK, the best car rental companies in Hartford are Enterprise (8.9, 57 reviews), Dollar (7.5, 79 reviews), and Hertz (7.2, 149 reviews).

  • The average gas price in Hartford is ₪11.43 per gallon over the past 30 days. Filling up a gas tank costs between ₪137 and ₪183, depending on the car size.

  • Intermediate (Nissan Sentra or similar) is the most frequently booked rental car type in Hartford.

  • Take a look at our extensive car rental location map to find the best rental cars near you.

  • A Intermediate car rental in Hartford costs ₪125 per day, on average.

  • A Compact car rental in Hartford costs ₪177 per day, on average.

  • A Mini car rental in Hartford costs ₪179 per day, on average.